Resident Liaison Officer
3 weeks ago
Positive Employment is currently recruiting for a Resident Liaison Officer for our client based in Enfield.
**Duties and Responsibilities but not limited to**:
- To work collectively with the Capital Programme Team to support the successful delivery of the programme.
- Develop bespoke project communications strategies.
- Produce suites of project consultation documentation such as letters, information leaflets and the like.
- To arrange, facilitate and manage, effective consultation with residents regarding the design and delivery of works effecting their homes.
- Liaise with contractor’s resident’s liaison officers to ensure the Councils strategic goals are delivered, enabling the delivery of a seamless engagement service across the capital programme for residents.
- Capture evidence and ensure continuous improvement against the RSH Tenant Empowerment consumer standard and Building Safety engagement framework.
- Work with contractors and internal and external stakeholders, to enable access to "hard to access homes".
- Ensure that safeguarding referrals from suppliers/ contractors are passed to the relevant team for action.
**Personal Requirements**:
- Experience in developing strategic and operational approaches to engagement and involvement in connection with construction activity in the social housing sector;
- Experience of successfully implementing plans and projects to time and budget.
- Experience of working in Social Housing or a Contractor Environment working in the Social Housing environment
- Basic DBS check certificate.
- 3 years references.
- **Working Hours**:09_:00am - 17:00pm, Monday - Friday_
**Pay: £22.23 p/h Umbrella
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