Shift Leader
5 months ago
Job Overview:
We are seeking a motivated and experienced Shift Leader to join our team. As a Shift Leader at Jollie's Barn, you will be responsible for supervising and leading a team of employees during your assigned shift. Your role will involve ensuring smooth operations, providing excellent customer service, and maintaining a positive work environment.
**Duties**:
- Oversee daily operations during your shift, including opening or closing procedures
- Assign tasks and responsibilities to team members
- Train new employees on company policies, procedures, and job duties
- Monitor employee performance and provide feedback and coaching as needed
- Ensure compliance with food safety and sanitation regulations
- Handle customer inquiries, complaints, and resolve any issues that arise
- Assist with hands on duties such as coffee making, serving food or other tasks as necessary to support the team
- Maintain cleanliness and organization in the Barn or kitchen area
- Collaborate with management to implement new initiatives or improvements
**Experience**:
- Previous experience in a leadership role in the restaurant or hospitality industry is preferred
- Strong knowledge of catering and hospitality operations
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Proven ability to lead and motivate a team
- Detail-oriented with strong problem-solving skills
**Job Types**: Full-time, Part-time, Permanent, Fixed term contract
**Salary**: Up to £10.65 per hour
Expected hours: 24 - 34 per week
**Benefits**:
- Bereavement leave
- Casual dress
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Every weekend
- Holidays
- Overtime
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Preston, PR4 6JX: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- Supervising experience: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Management: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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