Sales Administrator

3 weeks ago

Diss, United Kingdom Hays Specialist Recruitment Limited Full time

Two Sales Administrators in Diss to support to the Business Development team 25K - Fantastic Perks
My client is looking for two Sales Administrators to support to the Business Development team, by providing quotations to customers who have submitted enquiries, processing received orders and following up with customers.
In addition, you will serve as a point of contact for customers with queries about orders and deliveries. KEY RESPONSIBILITIES

- To support new and existing customers with sales and order enquiries.
- To raise quotations based on customer requirements and offer additional / alternative products, where appropriate.
- To Follow up quotations and report client feedback through CRM/Sage 200 system.
- To be responsible for client relationships management and assist the team with the development of customer accounts.
- To understand and interpret customer logístical requirements.
- To interpret feedback from customers on existing products and feedback to relevant personnel within the company.
- To identify and participate in any training or development which contributes to the department and/or company objectives.
KNOWLEDGE, SKILLS, AND EXPERIENCE
- Previous proven sales administration experience
- Previous use of CRM systems
- Excellent communication skills

COMPANY COMPETENCIES
- Vision & Values - understands the company vision and demonstrates the values - Respect, Attitude & Quality
- Safety & Quality Focus - acts to promote safe ways of working and encourage others to do so in a positive manner as well as producing consistent quality results to problems, deadlines & goals
- Listening & Communication - ability to communicate clearly and openly with the capacity to listen to others
- Being Bold & Decision Making - demonstrating ambition and determination to succeed. Enjoys a challenge; is energetic and works hard to achieve results. Makes effective decisions without seeking approval. Makes decisions under pressure and handles problemswith little assistance.
- Creativity & Innovation - drives the business forward & identifies & proposes new ideas. Looks for new ways to do things and questions status quo.
- Customer Focus - understanding and meeting customers' (both internal & external) needs, establishing long term business relationships.
- Strategic Awareness - Works to realise long term goals. Considers and helps contribute to the company strategy
- Solutions Focus - Understands problems, finds solutions, and knows when to act. Looks at longer term issues that affects your role in your area
- Motivation - Creates and demonstrates a positive team environment and attitude to motivate self and others
- Teamwork - Works effectively as part of a team

COMPANY VALUES
- Quality - produce and maintain high quality outputs on a consistent basis.
- Respect - be courteous and polite to colleagues at all times, respecting their individual backgrounds, values, and beliefs.
- Attitude - maintain a positive attitude to tasks and the organisation.

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