Student Support Officer

2 weeks ago


Leicester, United Kingdom Fairfield School of Business Full time

**Fairfield School of Business (FSB)**, an OFS registered private higher education provider founded in 2006 with campuses in London, Birmingham, Leicester and Luton. We provide industry-relevant qualifications in business and healthcare management, in partnership with leading UK universities.

Our focus is to offer an open and inclusive learning and teaching environment for both students and staff. We are also committed to providing access to higher education to those who may not have formal qualifications, financial means or can commit to the schedule of a mainstream university.

We are currently seeking to appoint a Student Support Officer at our Leicester campus on a Full-time, permanent basis.

**Job Purpose**

To provide both pastoral and curriculum support to students, including those who have declared a disability or who may potentially drop out or under achieving. Work with the Student Union Reps to deliver extracurricular activities and provide support with Student Union activities.

**Key responsibilities**:

- Offer confidential, impartial and non-judgmental advice and guidance to students
- Provide students with operational information and deal with student enquiries to include the issuing of documentation and telephone enquiries
- Work with under achieving students to help them understand and prepare assignments
- Provide curriculum support to students who have declared a disability
- Support the Selection and Admissions process to ensure students who declare a disability are given sound, impartial advice
- Assist the Academic Support Centre in identifying students who need support to submit outstanding assignments
- Distribute Assignment Feedback and ensure students understand and use the feedback to improve future assignments.
- Work with students on an individual basis to solve issues before they become formal complaints
- Support students through the formal disciplinary process
- Support students making formal complaints
- Plan and deliver at least one extracurricular activity per semester
- Oversee the organisation of College external events i.e. Award Ceremony etc
- Organise Student representation on designated College committees
- Act as focus of College contact with Student Union to include organising, overseeing and recording elections for Student Union Officers.
- Prepare information to inform the Exam Board and other Management committees
- Oversee the Student Common Room activities

**Person Specification**:

- Educated to degree level (or equivalent)
- Customer service experience
- Working within higher education (desirable but not essential)
- Proven ability to communicate effectively, both orally and in writing
- Awareness of and sensitivity to cultural diversity
- Respect for confidentiality, including the integrity and sensitivity of records

Work schedule: Includes evenings and weekends.

**Job Types**: Full-time, Permanent

Work Location: In person

Reference ID: Education



  • Leicester, United Kingdom Fairfield School of Business Full time

    **Fairfield School of Business currently has an opportunity for a full-time Student Support Officer at their** **Leicester campus.** **Job Purpose** To provide both pastoral and curriculum support to students, including those who have declared a disability or who are in danger of dropping out or under achieving. Work with the Student Union Reps to deliver...


  • Leicester, United Kingdom Student Cribs Full time

    **About Student Cribs**: Student Cribs are the largest provider of second and third year housing in the UK. To date, Student Cribs has over 1000 properties (4,900 bedrooms) in 25 cities. Student Cribs finds, buys, refurbishes, lets, and manages high quality student houses and flats on behalf of its investors. The whole process is managed in-house to ensure...


  • Leicester, United Kingdom Student Roost Full time

    ...........................................................................................................................................................................................................................................................................................................................................................................


  • Leicester, United Kingdom Oxford International Education Group Full time

    **Who we are: Oxford International** Oxford International Education Group is a private education company committed to creating life-enhancing experiences for students worldwide. Since 1991, we have grown into a global force in international education, helping more than 50,000 students every year further their learning. We offer academic English courses at...


  • Leicester, United Kingdom University of Leicester Recruitment Team Full time

    **About the role**: Working as part of the Recruitment Marketing Team, this role will support planning and delivery of a variety of recruitment marketing projects. This is an exciting role in a fast-paced and innovative team. You’ll work across the whole spectrum of the marketing mix including both digital and offline marketing campaigns. You will report...

  • Leicester Tutor

    1 month ago


    Leicester, United Kingdom Randstad Student Support Full time €20

    Here at Randstad, we are currently working with local authorities within and around Leicester who are seeking additional tutoring support for their students in Maths, English and Science.We would love to hear from motivated PGCE and QTS teachers or experienced tutors around the area who are planning...

  • Leicester Tutor

    1 month ago


    Leicester, United Kingdom Randstad Student Support Full time €20

    Here at Randstad, we are currently working with local authorities within and around Leicester who are seeking additional tutoring support for their students in Maths, English and Science.We would love to hear from motivated PGCE and QTS teachers or experienced tutors around the area who are planning...


  • Leicester, United Kingdom University of Leicester Recruitment Team Full time

    **About the role**: If you're motivated by a diverse workload and relish the chance to collaborate with a wide array of individuals - from students and parents to educators and university colleagues - then look no further. Our UK Student Recruitment Officers are based within the Future Students Office and lead on the recruitment of UK students nationwide....

  • Student Support Coach

    3 weeks ago


    Leicester, United Kingdom i-teachers Full time

    **Benefits**: Student Support Coach / Full Time Role / Immediate Start / Academic Year / Paid £450 per week during term time / Located in Leicester i-teachers are working with a wonderful secondary academy based in the Leicester area who are looking to find an outgoing, supportive and dedicated Student Support Coach to provide dedicated 1:1 & small group...


  • Leicester, Leicester, United Kingdom LTF Recruitment Full time

    Job Title: Student Support MentorLocation: LeicestershirePayscale: £95-£105 per dayStart Date:ASAPAbout the Company:LTF Recruitment is thrilled to partner with an excellent SEMH school in the search for a dedicated candidate to provide support to students both inside and outside the classroom.Joining our team means embarking on a dynamic role where each...


  • Leicester, United Kingdom University of Leicester Recruitment Team Full time

    **About the role**: In this role you will provide proactive and compassionate support to our undergraduate and postgraduate students. You will contribute to the administration of the Student Support scheme, generating data on students to be presented for consideration at appropriate panels and case reviews. Working alongside the Student Support Manager and...


  • Leicester, United Kingdom Juniper Training Ltd Full time

    **Job Title**:Training and Progression Officer **Location**: Leicester **Salary**: £20,000-£28,000 **Job Type**:Permanent, Full Time **The Company**: Juniper are an innovative, flexible and experienced provider in delivering training solutions to individuals and businesses in Wolverhampton and throughout the Midlands. We are listed on the Governments...


  • Leicester, United Kingdom EduCruit Full time

    Job Title: Student Recruitment Officer An expanding Higher Education College is seeking a Student Recruitment Office. Main responsibilities are: - Promoting the college to prospective students and assisting them throughout admission process - Develop student recruitment strategies to achieve recruitment KPI - Serve as the primary point of contact for...


  • Leicester, United Kingdom EduCruit Full time

    Job Title: Student Recruitment Officer An expanding Higher Education College is seeking a Student Recruitment Office. Main responsibilities are: - Promoting the college to prospective students and assisting them throughout admission process - Develop student recruitment strategies to achieve recruitment KPI - Serve as the primary point of contact for...


  • Leicester, United Kingdom EduCruit Full time

    Job Title: Student Recruitment Officer An expanding Higher Education College is seeking a Student Recruitment Office. Main responsibilities are: - Promoting the college to prospective students and assisting them throughout admission process - Develop student recruitment strategies to achieve recruitment KPI - Serve as the primary point of contact for...


  • Leicester, United Kingdom University of Leicester Recruitment Team Full time

    **About the role**: We are looking for a **Support and Wellbeing Coordinator** to join our Advice Service team. Working within the Advice Team and alongside elected Officers (in particular the Wellbeing Officer) to deliver proactive support to enhance the Wellbeing and Education experience of students. **About you**: For a full job description and person...


  • Leicester, United Kingdom University of Leicester Full time

    **About the role**: You will assist in the development of policies, in addition to contributing to the design and delivery of guidance and training for staff and students. This is a key role in building relationships across the University and the Student’s Union, working proactively to ensure the right outcome to any case. The successful will be able to...


  • Leicester, United Kingdom Project Student Full time

    **About us** Project Student is a relatively new management company in the student accommodation industry. With several national contracts our popularity is growing, and you have the opportunity to become part of an ever flourishing, exciting new team. We are constantly striving to better our service to students and to our staff. This is an exciting time...


  • Leicester, Leicester, United Kingdom Trans4m Leicester CIC Full time

    JOB DESCRIPTIONStudent Support KeyworkerGeneral InformationLine Manager: Student Welfare ManagerType of Appointment: Term-time only - Permanent / Temporary / SessionalDBS disclosure level: EnhancedJob Outline and Purpose To provide learning support to student/s with special educational need disabilities (SEND) To assist in the programme being a positive...


  • Leicester, United Kingdom LTF Recruitment Full time

    Student Support MentorLocation: Leicestershire (LE15)Payscale: £95-£105 per dayStart Date: ASAPOpportunity to go permanentFull-time LTF Recruitment are delighted to be working alongside a fantastic SEMH school to find a suitable candidate to support the pupils in and out of classes. Every day is different, and you will be supporting pupils in classrooms,...