Credit Control Administrator

6 months ago

Dartford, United Kingdom J & E Hall Limited Full time

**About the job**

This role is 25-30 Hours per week, our preferred hours are 9.30-3.30 Monday to Friday, but we have some flexibility on this that can be discussed at interview.

To provide an efficient and effective credit control service to the Company, appraising the credit risk of new and existing customers, together with the collection of outstanding debts, consistent with the Company’s credit policy.

**Main Responsibilities**
- To manage the debt collection of the Company’s debts, liaising with all Business Units Daikin Applied Service, J&E Hall Ltd Service branches and Coulstock & Place
- To ensure we update our system for any queries relating to delayed payments and liaise with the appropriate JEH accounts manager to ensure resolution
- To review any credit limits and late payments with Financial Controller on a regular basis
- To acquire and review financial data and credit ratings for potential and existing customers from market information and data provided by use of Experian credit agency to assess the credit worthiness of customers, paying particular attention to cash flows and liquidity.
- Set up new customers on IFS once approved
- Send monthly statements to customers, deal with queries and supply copy invoices
- To identify key risk issues, raising these as necessary with the Financial Controller
- To put “on Stop” any customers considered to be a risk.
- To have a general understanding of possible legal action, that may be required and liaise with Solicitors to resolve.
- To ensure all monthly reports are prepared in a timely manner and review with the Financial Controller and to provide ad hoc reports on request as necessary
- To attend related meetings as and when necessary
- Enter invoices on G-one (intergroup matching portal) and carry out any other tasks requested by the Financial Controller
- To be involved with insurance cover for any business where this may be necessary and to understand the basics of the system used.
- Communicate with the various branches to resolve any queries that may arise & resolve them promptly.
- Good communicator
- Ability to work to tight deadlines
- Strong written and verbal communication skills

**Required Experience**

Proven Credit Control experience

Commercial acumen.

Strong negotiation skills.

Clear effective communication at all levels.

IT literate

**About J&E Hall International**

J & E Hall is one of world’s foremost refrigeration solutions providers. Our key activities include the design, manufacture, installation and after sales care of refrigeration and HVAC products.

As a member of the Daikin Group, J & E Hall has 10 locations and over 300 employees in the UK. A third of our workforce are service engineers who work remotely from UK service centres on customer sites. We consider our workforce to be a valuable asset and the success of our company is enabled by the dedication and development of our staff.

**About the Business area**

J & E Hall’s central HR, Finance and IT functions are based out of our head office in Dartford and support all areas of the business across all 10 locations.

Our IT team provide full IT services across the business and ensure we adhere to all industry standards. Our HR team are responsible for all HR activities including recruitment, reward & benefits, organisational design, performance and payroll and work closely with each location to provide ongoing support. Our customer focused finance team provide consolidated business analysis and monthly reporting for J & E Hall.

As an international company, and part of a global group, there are an extensive range of opportunities available throughout your career.

**Pay & Benefits**

We offer a competitive salary and a range of great benefits that help make J&E Hall International a great place to work. These include:

- 26 days annual leave
- Defined pension contribution plan
- Life Assurance
- Company sick pay scheme
- Continued professional development, including study leave and financial support for role related qualifications
- Recruitment referral scheme
- Long service awards
- Eye care vouchers
- Salary Extras, including shopping, hotel and travel discounts

**Job Types**: Part-time, Fixed term contract
Contract length: 12 months
Part-time hours: 30 per week

**Salary**: £24,000.00-£27,000.00 per year

**Benefits**:

- Bereavement leave
- Company events
- Company pension
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Store discount
- Work from home

Schedule:

- Day shift

Ability to commute/relocate:

- Dartford: reliably commute or plan to relocate before starting work (required)

**Experience**:

- credit control: 2 years (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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