Credit Controller

6 months ago


Dartford, United Kingdom Albion Fine Foods Full time

**Credit Controller - Full time (40 hours per week)**

One of our finance team are headed off for pastures new and we are looking for her replacement. Working in a team of 4 credit controllers, each of you with different customers to take care of, your responsibilities will include:

- Guaranteeing all customers are aware of payment terms and credit limits
- Maintaining and developing the Customer Portal
- Liaising with the Sales Team on customer payment issues
- Introducing, where appropriate, credit checks for new and existing customers.
- Maintaining accurate records of all activities
- Regularly following up with customers to ensure all relevant debts are managed
- Ensuring monthly processing deadlines are met
- Sending out monthly client statements/letters as may be agreed from time to time
- Resolving customer disputes in a timely fashion
- Responding promptly and completely to both client and internal enquiries
- Providing ad-hoc reporting as and when requested by management
- Undertaking account reconciliations as required
- Regularly reviewing the Albion’s debt recovery procedures
- Issuing credit notes and process receipts

Experience in a credit control/sales ledger role will be highly beneficial but not essential as full training can be provided. You will need to be results driven, positive and proactive with the following:

- Excellent communication skills with both colleagues and customers
- Confidence to make decisions and work well under pressure
- Good analytical skills
- Great negotiator with the ability to build a rapport with customers and diffuse situations
- Computer literature, i.e. MS Excel, Word, Outlook
- Good time management and organisational skills

In return you will receive:

- A salary of £26,000 per annum
- Generous annual leave entitlement - 30 days plus an additional 22 days off across the year
- Subsidised staff restaurant
- Discounted staff purchase scheme on over 4,000 products
- Enhanced maternity, paternity and shared parental leave policies
- Cycle to Work salary sacrifice scheme
- Electric Vehicle salary sacrifice scheme
- Employee Assistance Programme (EAP) including regular retail discounts
- Free car park


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