Customer Service Advisor

3 weeks ago


Manchester, United Kingdom Fintelligent Full time

Fintelligent is recruiting an enthusiastic and collaborative Customer Service Advisor to join a market-premier financial company in Altrincham. This full-time customer service role offers a basic salary of £22,500 with excellent working hours and benefits.

As a dedicated Customer Service Advisor, you will be working for one of the top names in the industry and a company that has enjoyed significant success due to its fantastic service offering. Established over 30 years ago, they have continued to expand andhave won multiple awards, including Investors in People Silver Status and Customer Service Excellence.

If you were already in this customer service job, here are some areas in which you would have been working this week:

- Answering inbound call queries professionally
- Fact-finding and building rapport whilst resolving client issues quickly and efficiently
- Resolving client complaints
- Ensuring compliance processes are followed at all times
- Supporting new customers through the processes whilst ensuring compliance is to an excellent standard

In return for your passion, collaborative approach and commitment, you will receive a salary of £22k and the following benefits:

- Yearly salary reviews
- 23 days of holiday plus bank holidays
- Annual company bonus
- Regular social events and incentives
- Study support and much more

F_SJ_JB_JAN



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