Student Welfare Officer

2 weeks ago

London, United Kingdom PLUS Ltd Full time

**WHO ARE WE?**

PLUS is providing summer English courses for young overseas students aged between 10 and 17 years old. As one of the largest summer school providers in the UK, we take pride in being market leaders and are fully accredited by The British Council.

**WHAT IS THE ROLE OF WELFARE OFFICER?**

The Welfare Officer is responsible for the well-being, safety, and overall welfare of students attending our summer camps. The Welfare Officer also plays a role in fostering a positive environment for college personnel, addressing any issues such as damages or misbehaviours promptly and proactively to maintain a harmonious and positive atmosphere. This position also requires meticulous record-keeping and the preparation of comprehensive reports. General responsibilities encompass management support, safeguarding, discipline, damages management, healthcare oversight, safety, night checks, and monitoring college services for quality assurance. This involves providing support to the Campus Manager by diligently following their directives and guidance; being able to fulfil all responsibilities of an Activity Leader, which could comprise the main bulk of the role depending on centre size.

You will be reporting to Head Office and Campus Manager

**Centres for summer 2024**:London | Epsom | Kingston | Uxbridge | Hatfield | Chelmsford | Bath | Loughborough | Ellesmere |

**Contract Length**:4 - 8 weeks, depending on the centre

**Running Dates**: Our camps run between **mid-June and mid-August**, Start and End dates vary from centre to centre. Welfare Officers are expected to arrive to the campus 3-4 days prior the students:
Provisional dates of arrivals and departures of students per campus:

- Bath - From 04/07 - 03/08
- Chelmsford - From 01/07 to 11/08
- Ellesmere - From 05/07 to 14/08
- London Central - From 01/07 to 11/08
- London Epsom - From 02/07 to 14/08
- London Kingston - From 03/07 to 14/08
- London Uxbridge - From 18/06 to 14/08
- Hatfield - From 01/07 to 31/07
- Loughborough - From 14/07 - 10/08

**Accommodation**: Full board accommodation in fully provided by PLUS - this role is residential, therefore you must stay on the campus for the duration of your employment

**YOU MUST**:

- Have the right to work in the UK
- Be available to attend full-day induction online on 9th June
- Be willing to undergo the Enhanced DBS Check or Police Criminal Record Check if you are coming from abroad
- Provide 2 referees
- Flexibility to work non-standard hours, including evenings and weekends, as required
- Must bring a smartphone with access to Google maps and WhatsApp
- Possession of a valid and up-to-date first aid certification is essential. If not available, must attend a full-day first-aid training on 8 June in London (Paddington area)

**WHAT ARE THE QUALITIES WE ARE LOOKING FOR IN THE RIGHT CANDIDATE?**
- Proven experience in a welfare or student support role, preferably in a camp or educational setting.
- Demonstrating the ability to utilise digital platforms for efficient communication and documentation as opposed to reliance on manual paperwork.
- Strong problem-solving skills and the ability to address challenges promptly and effectively.
- Strong organisational skills with the ability to maintain detailed records and prepare comprehensive reports.
- Demonstrating a high level of empathy and understanding in dealing with participants, staff, and their needs.
- Calm and effective in managing crises and emergencies, ensuring a secure and controlled response.

**WHAT IS IN IT FOR YOU AND HOW CAN THIS ENHANCE YOUR CAREER?**
- Full board accommodation (3 meals per day)
- Experience in diverse and multicultural environment
- Enhance your managerial and organisational skills by overseeing student welfare, discipline, and safety protocols
- Gain valuable experience in student support services and welfare management
- Interacting with students from various countries and backgrounds enhances cultural awareness, sensitivity, and adaptability

Join us in creating unforgettable experiences for international students while enjoying a vibrant multicultural environment, blending English language courses with British culture immersion.

**Job Type**:Fixed term temporary contract

**Salary**:from £575 per week, depending on the centre and experience

**Holiday**: Due to the nature of the work, you are not allowed to take holiday. The salary is already inclusive of the holiday pay.

**SAFEGUARDING AND ELIGIBILITY CHECKS**:
All current holders of roles involving responsibility for or substantial access to under 18s, and all new appointees to such roles, will have appropriate suitability checks, for example with the Disclosure and Barring Service (in England and Wales) or Protecting Vulnerable Groups Scheme (in Scotland), in line with the organisation’s stringent safeguarding policy.

All gaps in employment will need to be explained, and a minimum of two references are required. These can be academic as well as professio

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