Warehouse Administrator

6 months ago


Livingston, United Kingdom Snag Group Full time

**Scope / Purpose of Role**:
Warehouse administrators perform an array of functions that will include.
- Assisting the Office Manager and supporting the wider team in their roles

**Key Result Areas**
- Using IMS system to batch, generate and assign orders as required.
- Communicating with the carriers to let them know expected magnum count.
- Carrying out administration tasks/data entry for warehouse and customer services.
- Organising and documenting Snag’s returns department, which includes RTS, agreed customer exchanges and clothing returns.
- Quality Control - inspect garments and tights for faults.
- Steam and reprocess clothing returns for resale.
- File and archive accurate records.
- Receiving and wrapping Samples and ensuring the correct departments know in a timely manner.
- Making and processing orders on behalf of other departments and ensuring they go out correctly.
- Assisting with any other tasks that may arise.

**Key Performance Indicators**
- Ensuring Picker are not waiting batches.
- Making sure curriers are informed in plenty noticed of Magnum count to ensure all orders can be taken that day.
- Having the warehouse data tasks uploaded and correct by 10am.
- Processing returns within 24 hours, so Customers have their outcome in a timely fashion.
- Having the items ready for resale within the week.
- Making sure all Sample orders go out correctly ensuring no delays on Launches.

Role holder must consistently embody the Snag Values & Leadership Principles and work in accordance with the Snag Code of Conduct.

**Skills & Experience**
- Administrative experience
- Proficiency in Microsoft Office
- Good communication skills, both verbal and written
- Exceptional organisation skills
- Appropriate mathematical skills
- Excellent customer care skills
- Ability to prioritize effectively.
- Keen attention to detail
- Ability to work well under pressure.
- Excellent time management skills
- Knowledge of GDPR and able to adhere accordingly.
- Excellent and accurate data entry skills
- Positive attitude

Reliable and dependable

**Job Types**: Full-time, Permanent

**Salary**: £25,272.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: Warehouse Administrator



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