Warehouse Assistant

3 weeks ago


Liverpool, United Kingdom Torus Group Full time

We are one of the fastest growing contractor in the North West with a forecasted turnover in excess of £70 million this year, a team of just under 700 staff and the ambition to continue this growth.

Operating across Liverpool, St Helens, Warrington and North Wales, HMS maintain more than 40,000 homes.

A social organisation with a commercial focus generating income to drive our activities and deliver lasting change, HMS aim to invest £5m a year into local communities and life changing causes.

**This is an important semiskilled role in which you will**:

- To ensure material requests are received, picked and issued electronically in line with warehouse operational and financial processes and procedures.
- Proactively ensure materials are organized ready for collection or delivery to ensure maximum efficiency utilising the agreed technology - calendar invites, click and collect services to meet the demands of the businesses.
- Assist Warehouse Manager in the preparation and process of purchase orders for materials in association with Buyer and or Stock Controller.
- Proactively look to resolve warehouse queries from customers.
- Handling and monitoring of warehouse claims to suppliers for defective materials, shortfalls on deliveries and missing components.
- Monitor and co-ordinate deliveries of items between suppliers to ensure that all items are delivered to site/store on time.
- Ensure proactive customer relationship through liaison with customers over deliveries or orders due into or received by the warehouse.
- To support the Warehouse Manager in developing and implementing operating procedures to achieve continuous improvement for the business.

**To be successful in this role you will**:

- Experience in a warehouse environment
- Wiling to be proactive in the continuous improvement of a quality service
- Experience of activity associated to warehousing or materials management
- Able to demonstrate initiative when dealing with situations and completing tasks
- Good communication skills which enable the post holder to communicate effectively with customers and colleagues
- Forklift truck licence is desirable
- Full UK or EU driving license is essential

Great HMS people share qualities we value highly. They are problem-solvers, able to work well within our team. They are open, honest and committed to doing the right thing at all times, and they always look for ways to do things better, focused on making sure we achieve our aims. If you can share our way of working, you’ll enjoy working with us.

In return, we offer a modern workplace that is challenging, supportive and gives you room to grow your skills - along with a package of benefits that shows how much we value your contribution and care about your wellbeing.


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