Student Services Coordinator

7 months ago


Cardiff, United Kingdom Yolk Recruitment Full time

**Student Servies Coordinator**

**What you'll be doing?**

The primary objective of this role is to oversee support services and administrative tasks.

**Key Responsibilities**:

- ** Written Communication**: Drafting and maintaining standardised communications, overseeing student queries, and managing communication data.
- ** Verbal Communication**: Supervising incoming and outgoing student calls, and documenting verbal communication records.
- ** Supporting Student Representatives**: Recruiting, onboarding, and providing ongoing support for student representatives, including coordinating meetings and managing data.
- ** Management of Graduation Events**: Coordinating event communications, representing the companies at ceremonies, and maintaining ceremony records.
- ** Learning Platform Administration**: Managing student accounts on Moodle, coordinating service presence in Study Skills modules, and monitoring forums.
- ** Release of Student Marks**: Collaborating in mark release processes, and managing mark release to students through Moodle.
- ** Complaints Handling**: Timely responses to complaints, collaborating in investigations, and maintenance of complaint records.
- ** Supervision of Team Members**: Delegating tasks, providing support through meetings and one-to-one sessions, reporting on progress and well-being, and participating in team recruitment.
- ** Collaboration**: Working with other teams, representing Student Services in meetings, collaborating with different departments, and contributing to cross-departmental projects.

**Required Skills**:

- Comprehensive understanding of support and administration services for postgraduate programs
- Effective management of customer services and team members
- Proficiency in data analysis and presentation
- Strong communication abilities
- Quality assurance expertise
- Time management skills

**What you'll get in return**
- Flexitime
- Hybrid Working Arrangements
- 33 days of annual leave
- Employee Assistance Programme
- Pension Scheme
- Office Amenities including free parking and refreshments
- Continuous Training Opportunities
- Recognition and reward incentives
- Participation in social, well-being, and fund-raising events
- Discounts with various high street retailers

Please get in touch if you would like to find out more.



  • Cardiff, United Kingdom BARBRI Global Full time

    Job Summary: We are seeking a Student Coordinator to join our team. As a Student Services Coordinator, you will be responsible for day-to-day operations involved in onboarding students and administering BARBRI legal education and training courses. The Student Services Coordinator will be a key member of the Operations Team and establish a very close working...


  • Cardiff, United Kingdom BARBRI Full time

    **Summary** At BARBRI, every student deserves the most effective educational experience possible. We believe that by working with the global legal profession more closely, we can bridge the gap between university and employment by creating effective learning and development to enhance the qualifications and employability skills of the legal profession and...


  • Cardiff, United Kingdom Celtic English Academy Full time

    **JOB TITLE**: - Student Housing Coordinator **HOURS** - Part Time 20 hours - Full Time 37.5 **PAY**: - £25,000 - £28,000 (pro rata for part time) The Student Housing Coordinator is a key student services role requiring excellent administrative and customer service skills, as well as a high cultural awareness ability. The role is line-managed by the...


  • Cardiff, Cardiff, United Kingdom Cardiff Union Services Ltd Full time

    The Cardiff Union Services Ltd is seeking a dedicated individual to support the Student Voice Team in enhancing student experience and representation across the university.Job OverviewThe Student Voice Assistants play a vital role in supporting the delivery of activity, including administrative tasks, outreach, and minute-taking at democratic forums.This...


  • Cardiff, Cardiff, United Kingdom Educators Wales Full time

    **Job Summary**We are looking for an experienced Admissions Officer to administer and screen applicants, provide information and guidance on college courses, and represent the service at various events. The successful candidate will have excellent communication skills and be able to work in a fast-paced environment.**Responsibilities**Administer and screen...


  • Cardiff, Cardiff, United Kingdom Cardiff University Full time

    Student Housing Operations CoordinatorWe are seeking a highly organized and detail-focused individual to join our university accommodation team as a Student Housing Operations Coordinator. The successful candidate will be responsible for coordinating the day-to-day operations of our residences, including staff management and student support.Key...


  • Cardiff, Cardiff, United Kingdom Educators Wales Full time

    Job ResponsibilitiesAs a Student Transport Coordinator, you will be responsible for the safe and efficient transportation of students to and from Portfield School.You will accompany students with special needs or vulnerabilities during their journey, ensuring their comfort and safety at all times.Collaboration with the driver and other staff is essential in...

  • Supervisor

    2 weeks ago


    Cardiff, United Kingdom Vita Student Full time

    Salary: £23,000 Contract: Permanent, 45 hours per week **Job Role** Vita Student seeks experienced, but above all passionate, people to uphold aspirations. In every changing environment you will be required to support the management team on site in the delivery of all service KPIS, H&S and operational policies and procedures. **Supervisor...


  • Cardiff, Cardiff, United Kingdom Cyngor CaerdyddCardiff Council Full time

    The Passenger Transport Team at Cyngor Caerdydd/Cardiff Council is seeking a qualified professional to fill the role of Student Transportation Specialist. The successful candidate will be responsible for overseeing the coordination of student transport services, ensuring compliance with statutory requirements, and managing relationships with external...


  • Cardiff, United Kingdom Hello Student Management Limited Full time

    Are you an experienced Customer Service Advisor who relishes in making a great first impression? Do you have experience in sales or increasing revenue? Have you worked in Purpose Built Student Accommodation or a similar setting? If the answer is yes then we’d love to hear from you. **The role** As a Customer Service Advisor you will be responsible for...


  • Cardiff, Cardiff, United Kingdom Cardiff University Full time

    Job Description:Cardiff University is seeking an experienced Residential Services Coordinator to join its team.The successful candidate will be responsible for coordinating the day-to-day operations of university residences, ensuring the provision of high-quality services to students. This includes developing and implementing strategies to enhance the...


  • Cardiff, United Kingdom Celtic English Academy Full time

    **Who We Are** Celtic English Academy, established in 2004, is a friendly and welcoming British Council and IALC accredited English Language Teaching (ELT) centre in the heart of Cardiff. We take pride in our small class sizes, great teachers and wonderful support staff. We offer a range of beginner to advanced level English language courses for...


  • Cardiff, Cardiff, United Kingdom Educators Wales Full time

    Student Services Liaison Job Summary:We are seeking a highly motivated and organized Student Services Liaison to join our team at Educators Wales. As a key member of the Student Services team, you'll work closely with colleagues to ensure that students receive excellent support throughout their journey. Key responsibilities include administering applicants,...

  • Service Coordinator

    7 months ago


    Cardiff, United Kingdom Ceaton Security Services Ltd Full time

    **Service Coordinator** **✔ ** Company Profit-Related Bonus **✔** 30 Days annual holiday entitlement (22 days & 8 bank holidays) **✔** Average Holiday Pay **✔** Subsidised Health Care Scheme **✔** Regular Pay Reviews **✔** Auto Enrolment Pension Scheme This is a varied and interesting role within a medium-sized family-run business based in...


  • Cardiff, United Kingdom Cardiff University Full time

    **Key Duties** - Provide professional advice and guidance on student engagement, voice, and partnership processes and procedures to internal and external stakeholders that will have institutional-wide impacts using judgement and creativity to suggest the most appropriate course of action where appropriate. - Develop and enhance the student employment...


  • Cardiff, United Kingdom Cardiff University Full time

    **Key Duties** - Provide support and coordination for School level student voice activities, working closely with the school lead/s for student voice. - Provide professional advice and guidance on student voice and engagement processes and procedures to internal and external customers, using judgement and creativity to suggest the most appropriate course of...

  • Maintenance Operative

    2 weeks ago


    Cardiff, United Kingdom Student Cribs Full time

    Student Cribs is looking for an experienced Maintenance Operative in Cardiff/Swansea About Student Cribs Student Cribs is a fast-growing property investment company which acquires, refurbishes, lets and manages stylish student housing. To date the company has acquired and developed a portfolio of approximately 1000 properties in 24 University cities across...


  • Cardiff, Cardiff, United Kingdom beBee Professionals Full time £18,000 - £23,000

    Job SummaryWe are seeking a dedicated and compassionate Learning Support Assistant to join our team at beBee Professionals in Cardiff. As a key member of our staff, you will play a vital role in supporting students with special educational needs to overcome learning barriers and achieve their full potential.Key ResponsibilitiesCollaborate with teachers to...


  • Cardiff, Cardiff, United Kingdom beBee Professionals Full time £18,000 - £23,000

    Job SummaryWe are seeking a dedicated and compassionate Learning Support Assistant to join our team at beBee Professionals in Cardiff. As a key member of our staff, you will play a vital role in supporting students with special educational needs to overcome learning barriers and achieve their full potential.Key ResponsibilitiesCollaborate with teachers to...


  • Cardiff, United Kingdom Vita Group Full time

    **Hours per week: 45 contract** **Annual Salary: £23,000** **Job description** Vita Student delivers student accommodation and so much more. We know nobody ever changed the world by being the same, so we're different, attracting and celebrating those who strive, who achieve, who push further. Famous names from academia and industry recognise the talent at...