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Business Systems Analyst

4 months ago

Kidderminster, United Kingdom community housing Full time

**Business Systems Analyst**

**Kidderminster / Hybrid**

**Full time, Permanent**

**Hours per week: 37.5**

**Salary range c £32 - £36k**

**The role**

We are currently seeking a Business Systems Analyst to play a key role in ensuring that Community Housing maximises the benefits of our ICT investment, through support, training and on-going development of our business systems.

Your main responsibilities will include offering 1st and 2nd line support for Community Housing’s core business systems, which will include Civica’s Cx Housing management & Contractor systems, Asset management (Keystone) and iManage (Electronic documentmanagement system).

You will help to drive improved ways of working amongst colleagues as we seek to embed the above systems following their recent implementation.

**About you**

We are looking for someone who is educated to A-level or equivalent level or who has extensive knowledge gained through industry experience.

Experience of alternate Housing Management Systems would be desirable but is not essential. We are looking for an excellent communicator, who can drive improvement and change within the business. You will have an awareness to customer and business needsand be able to communicate complex technical ideas in a straightforward way to both technical experts and colleagues at all levels of the business.

This post is largely working from Community Housings Head Office with the potential for hybrid-working.

**The Company**

The Community Housing Group, now Community Housing, was formed in 2000 through a stock transfer from Wyre Forest District Council. We are a social business and one of Worcestershire’s largest Registered Providers of social housing. The Company provides andmanages 6000 homes mainly in the Wyre Forest area.

We are proud of what we have achieved for the people and communities we support over the past 20 years. Over the coming years, we want to become a more significant social housebuilder in Worcestershire, focused on helping people to thrive and to live independently,knowing that they have a secure home that they can afford with a landlord who cares about them providing excellent value for money.

We are embarking on an extensive improvement programme to ensure our commitment to "Net Zero" and Decent Homes Standard are met alongside our commitment to developing new homes to help meet the demand of the local communities.

There are 3 Pillars to our Corporate Plan which are:
? Building Better Lives,

? Building a Stronger Business,

? and Building Thriving Communities.

If this sounds like something that you want to be a part of, we want to hear from you.

Closing Date: 8th January 2023