Independent Living Advisor

3 days ago


Harrogate, United Kingdom Guinness Care Full time

**About Us**

A member of The Guinness Partnership, Guinness Care is a charitable organisation that specialises in services for older people and people with learning disabilities. Our staff are hardworking and enthusiastic. We all want to provide great person-centred service to enable our customers to live positive, independent lives. In return, we offer a rewarding job with excellent benefits alongside outstanding accredited training and management development.

**About the Role**

We have a permanent opportunity for an Independent Living Advisor to join our team working at our Montpellier Court Scheme in Harrogate. This is a permanent, part-time vacancy working 25 hours per week Monday to Friday. You will earn £14,533.57 per annum (FTE £20,347).

You will need to be flexible as you may need to travel to between schemes as and when required so a full driving license will be required for this role. A DBS check will also be required for the role which will be paid for by us.

The purpose of this role is to provide an intensive housing management service to Guinness sheltered housing and extra care customers.

Your key responsibilities will include:

- Develop successful customer relationships and provide a quality customer service which reflects our Guinness service style, warm and friendly, make things easy and get things done
- Assist prospective customers to view properties, explain services and assist new customers to settle into their accommodation
- To assist in tenancy management matters; ensuring existing and new customers understand their rights and responsibilities in accordance with their tenancy agreement
- To provide assistance to access correct housing benefit assistance or financial advice to pay rent/service charges
- Carry out periodic site inspections and tests to ensure scheme is fully operational, Health and Safety compliant, including the completion of appropriate risk assessments and fit for use including lifts and communal areas.
- To be responsible for monitoring the quality of contractors providing services on scheme (services paid for via service charges such as grounds maintenance, window cleaning, laundry)
- Develop and maintain good working relationships with other colleagues across Guinness to ensure a seamless service is delivered to customers around the general management, maintenance and security of the scheme
- To respond and report any evidence of on-going disputes amongst customers
- Complete referrals for assistive technology, aids and adaptations which will help to maintain customer independence
- Respond to any emergencies that have been raised through Guinness housing colleagues

What we’re looking for:

- Previous experience of working with the elderly and proven ability to foster a spirit of co-operation and sense of independence within this group.
- Demonstrable commitment to Equality and Diversity
- Ability to adapt communication style to suit individual needs or when explaining technical information.
- Previous experience of carrying out administrative work including numeracy work.
- Ability to work on own initiative and as part of a team
- Good oral and written communications
- Good knowledge of Microsoft Office

Desirable
- Any experience dealing with bereavement and loss and an understanding of housing management/support services or knowledge of housing benefit would also be advantageous, but is not essential

Ref : 8376

IND002

**Job Types**: Part-time, Permanent
Part-time hours: 25 per week

**Salary**: £14,533.37 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Referral programme
- Sick pay
- Store discounts
- Wellness programmes

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

Application question(s):

- Do you have previous experience of working with the elderly?

Reference ID: 8376



  • Harrogate, North Yorkshire, United Kingdom UKCIL Ltd Full time

    Key ResponsibilitiesAs an Independent Living Assistant, you will be responsible for supporting the client in their daily life, including:Preparation of meals and snacksSupervision of cleaning dutiesManagement of timely attendance at appointments and activitiesAssistance with laundry and household choresThe ideal candidate will possess excellent communication...


  • Harrogate, United Kingdom Harrogate and District NHS Foundation Trust Full time

    The postholder will undertake a broad range of Health and Social Care activities, with a specific focus to either keeping people safe and well to avoid unnecessary admission to hospital, or to support people to return home and live independently at home following discharge from hospital. Primarily you will work with people in their own homes and...

  • Independent Living

    6 months ago


    Harrogate, United Kingdom Hollins Hall Home Care Full time

    We are currently looking for INDEPENDENT LIVING - DOMICILIARY HOME CARE Assistants for Hollins Hall Home Care (Hampsthwaite/Harrogate). Full-time/Part time (Days and Nights)/various shifts available. JOB DETAILS: Job type: Full-time/Part-time Qualifications: UK Driving License (required) GCSE or equivalent (preferred) providing care: 2 years (Preferred,...

  • Financial Advisor

    1 day ago


    Harrogate, United Kingdom Vision-FS Recruitment Full time

    **Financial Advisor | Independent Financial Advisor** **£75,000 - £100,000 | Un-Capped Earnings** **£10m FUM Client Book Provided** **Harrogate | Surrounding Area’s** **Level 4 Diploma | CF30 Financial Advisor** **YOUR NEW COMPANY** An exciting opportunity has become available with a Financial Advice business who are growing their national...

  • Style Advisor

    7 months ago


    Harrogate, United Kingdom Mint Velvet Full time

    **Style Advisor**: Part Time Vacancy - 8 hours per week **To join our vibrant and fast-growing business** You’ll need to possess a real love of fashion, provide excellent confident customer service and be able to work well as part of a team. You’ll need to be an inspirational, helpful and informed role model and know, wear and live the Mint Velvet...

  • Parts Sales Advisor

    6 days ago


    Harrogate, United Kingdom Ad Warrior Full time

    **Parts Sales Advisor** **Location**: Harrogate **Salary**:Up to £25,000 + Uncapped Bonus Scheme An exciting opportunity to join the UK's Largest Independent Motor Factor. Our client, the UK's Largest Independent Motor Factor, has established an enviable reputation for quality and reliability whilst at the same time meeting all targets for successful...


  • Harrogate, North Yorkshire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Job Summary:We are seeking an experienced and caring Care Assistant to join our team at beBee Professionals in Harrogate. In this role, you will provide high-quality care and support to our clients, enhancing their quality of life and promoting their independence.Responsibilities and Duties:Deliver personal care assistance to clients, including help with...


  • Harrogate, United Kingdom The ICM Group Full time

    Unlock Your Future in Insurance! Join the Revolution at the UK's Largest Independent Insurance Broker! Are you ready to kickstart an exhilarating career in the dynamic world of insurance? We're on the lookout for passionate individuals to join our team as Trainee Insurance Advisors at the forefront of the industry! **About Our Client** Leaders in...


  • Harrogate, North Yorkshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Harrogate, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...

  • Pharmacy Advisor

    3 days ago


    Harrogate, United Kingdom Boots Full time

    Job Reference: 193496BR Harrogate, NYCS Store Permanent Full-time | Part-time **The hourly rate for this role is £10.67 - £11.81 depending on the location** **The importance of your role.** Exceptional patient-centred care is at the heart of everything we do and as a Pharmacy Advisor you’ll be part of helping patients feel good. It’s everything...

  • Inbound Sales Advisor

    6 months ago


    Harrogate, United Kingdom Urecruit Advertising Solutions Ltd Full time

    **LIFE. LOVE IT. LIVE IT! That’s our client’s philosophy.** **Inbound Sales Advisor **opportunity working for a business in **Harrogate.** **Role Details**: - **£22.5K basic PLUS an average £5K in commission/year.**: - Company pension - Life cover - Childcare vouchers - Cycle to work scheme - 23 days holiday plus bank holidays rising to 26 days...

  • HR Advisor

    7 months ago


    Harrogate, United Kingdom Page Personnel Full time

    Permanent vacancy based in Harrogate - Hugh scope to further your career within the company **About Our Client**: Our client is a well established manufacturing business with a great reputation within the industry. They are looking for a HR Advisor to join the team on a permanent basis as they are experiencing a busy period of growth. **The Duties for the...


  • Harrogate, North Yorkshire, United Kingdom UKCIL Ltd Full time

    Job Opportunity: Live-in Caregiver for Individual with Multiple SclerosisWe are seeking a kind-hearted and compassionate live-in caregiver to provide ongoing support and care for a gentleman living with multiple sclerosis. The successful candidate will be responsible for providing daily care, companionship, and domestic support, enabling our client to...

  • Sales Advisor

    7 months ago


    Harrogate, United Kingdom Hoopers Department Store Full time

    Sales Advisor **Duties**: - Build and maintain relationships with customers to understand their needs and provide appropriate product recommendations - Meet or exceed sales targets by actively promoting and selling products - Conduct product demonstrations and provide information on features, benefits, and pricing - Assist customers with product selection,...

  • No7 Advisor

    5 days ago


    Harrogate, United Kingdom No.7 Boots Full time

    Harrogate, Cambridge Street Full-Time Permanent - The hourly rate for this role is £10.39 - £11.70 depending on location plus the opportunity to earn more if you and your team deliver great customer experiences and exceed your sales targets. With our discretionary quarterly team bonus scheme, you can earn up to 10% of your salary every quarter. - The...

  • Recruitment Advisor

    7 months ago


    Harrogate, United Kingdom Orchard Care Homes Full time

    Salary up to £27k Full time - 37.5 hours Location - Harrogate Home working - with up to 3 days a week in the office Flexibility required to travel in the Leeds Area Due to the continued growth of Orchard Care Homes, we now have an opportunity for 2 Recruitment Advisor’s to join our team on a permanent full-time basis. This is an exciting time to...


  • Harrogate, United Kingdom Independent Domestic Abuse Services Full time

    **About our organisation**: IDAS is the largest specialist domestic abuse charity in Yorkshire providing innovative and responsive support services to people affected by or escaping domestic abuse and sexual violence. We pride ourselves on our professional, responsive and innovative approach. With over 40 years’ experience we have been at the forefront of...


  • Harrogate, United Kingdom Evolve Psychology Services Full time

    **Company description** We are an independent psychology practice with bases in Harrogate and Huddersfield specialising in neuro developmental assessments and emotional wellbeing therapeutic services for children, young adults, adults and families. We also undertake expert witness assessments. We have been awarded NHS contracts offering combined...


  • Harrogate, United Kingdom French Selection Full time

    Harrogate Ref: 139DE **COMPANY PROFILE** Our client is a very successful company in the beauty sector. **RESPONSIBILITIES** **German Speaking Customer Support Advisor** **Salary: Up to £28k** + Benefits** **Location: Harrogate, North Yorkshire** At commutable distance from Leeds, Harrogate, Bradford, York, Halifax, Wakefield, Castleford, Pontefract,...

  • Sales Advisor

    7 months ago


    Harrogate, United Kingdom Specialized Concept Store Harrogate Full time

    **Do you enjoy face-to-face selling?** **Do you have an interest in cycling?** **Do you want to work in association with the world’s leading premium bicycle brand?** If so, then this job could be for you! - Competitive salary - Significant bonus possibilities - Trade discounts on both bikes and accessories from most industry brands - Regular business...