Senior Service Desk Officer

3 months ago


Bexleyheath, United Kingdom NHS South East London Integrated Care Board Full time

Duties and Responsibilities Provide 1st and 2nd line support for the South East London ICS staff Provide 1st and 2nd line support for Office 365 queries for the South East London ICS staff To maintain the Microsoft Azure cloud Active Directory is kept up-to-date with the required staff details Administer user account access on the Azure and on-premise Active Directories and application systems including the Starter and Leavers process Trouble shooting, installation, configuration and updating of applications software on system and infrastructure. Provide 1st and 2nd line support for Office 2019 for GP staff Assist in maintaining an inventory of IT hardware and software Perform the administrative duties associated with the IT department ensuring operational stock levels are maintained Monitor and maintain the smartcard appointments diary and the inventory sheet associated to this process



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