Receptionist / Customer Advisor

2 weeks ago

Newtownabbey, United Kingdom City of Belfast Golf Club Full time

**Main purpose of job**:
General reception, cash handling, food preparation and housekeeping duties.

**Start Date: ASAP**

**Hours: Part time hours between 8am-9pm**

**Relationships**:

- Report to club council management representative
- Liaison with club council and BCC staff.

**Main tasks of job**:

- Interact and communicate effectively with visitors, members, guest and club council
- Answering the phone to take bookings or deal with enquiries
- Handle cash transactions with customers using electronic till (which include items from the shop, green fees etc) and follow ‘cash up’ procedures at the end of each shift
- Preparing hot snacks (Sausage Rolls/Soup etc) for members
- Maintain stock levels and place orders when required
- General housekeeping (i.e. hoover/mop locker room)
- Any other duties as required.

The above list is not an exhaustive list of duties and the Receptionist/Customer Service Advisor will be expected to perform different tasks as necessitated by their changing role within the club and the overall business objectives of the club.
- Food Hygiene Level 2 (training for this will be provided if necessary)
- Previous experience working in a reception / customer facing role
- Strong interpersonal skills and excellent telephone manner
- Committed to delivering a high level of customer service
- Pro-active approach to work duties
- Must be able to work weekends on a rota basis
- Adhere to cash handling procedures
- Report accidents, maintenance issues or other incidents
- Ensure compliance with all health and safety regulations

**Job Type**: Part-time

Schedule:

- Monday to Friday
- Weekend availability

**Language**:

- English (required)

Licence/Certification:

- Food Hygiene Level 2 (preferred)

Work Location: In person

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