Call Centre Team Leader

6 months ago


Kirkham, United Kingdom Clarify Consultancy Ltd Full time

Due to continuing expansion our client, a national service company, is actively seeking a flexible and reliable Call Centre Team Leader to support the sales team and maintain the daily running of the sales team.
- Overseeing and monitoring a group of call centre employees
- Providing training and feedback for the team
- Ensuring that the team goals are met and the customers are satisfied
- Enforcing company policies and procedures
- Conducting performance reviews and evaluations
- Managing work schedules and overtime hours
- Handling difficult calls or issues that cannot be resolved by representatives.
- Hiring, coaching, and leading Call Centre Representatives

You will also possess outstanding communication skills, both written/ verbal and excellent organizational skills.

In return the company offers a competitive salary, free parking. An innovative, dynamic work environment together with excellent training and support to aid progression within your career.

**Job Types**: Full-time, Permanent

**Salary**: £27,000.00-£30,000.00 per year

**Benefits**:

- Canteen
- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

Work Location: In person


  • Specialist Team Leader

    6 months ago


    Kirkham, United Kingdom CJP Outreach Full time

    Team Leader - Blackpool £15ph Full time This is a great opportunity for an experienced Team Leader to join a small team who have a desire to provide high quality, compassionate and empathetic care to a young woman who is moving to her own home following a lengthy stay as an inpatient in a hospital environment. We provide 2 to 1 support, ahead of supporting...

  • Checkout Team Leader

    6 months ago


    Kirkham, United Kingdom Morrisons Full time

    **About The Role**: It’s challenging and fast-paced working as a Checkout Team Leader, you’ll be part of a highly energised team who work hard and get the job done. Our stores are successful when we all work together to deliver a great experience for our customers, and our people make the difference. What will I do as a Checkout Team Leader? -...

  • Arborist Team Leader

    6 months ago


    Kirkham, United Kingdom Great Oaks Tree Services Full time

    Great Oaks Tree Services are a family owned business, employing a wide range of people, each taking pride in delivering professional, safe and cost-effective solutions in all areas of Tree Surgery, Grounds Maintenance and Forestry. Our client base includes commercial and public-sector organisations and private individuals. We pride ourselves on the quality...

  • Arborist Team Leader

    5 months ago


    Kirkham, United Kingdom Great Oaks Tree Services Full time

    Great Oaks Tree Services are a family owned business, employing a wide range of people, each taking pride in delivering professional, safe and cost-effective solutions in all areas of Tree Surgery, Grounds Maintenance and Forestry. Our client base includes commercial and public-sector organisations and private individuals. We pride ourselves on the quality...


  • Kirkham, Lancashire, United Kingdom The Original Factory Shop Full time

    We are seeking an experienced and enthusiastic individual to fill the role of Customer Service Team Leader. As a Sales Floor Supervisor, you will be responsible for leading a team of sales assistants to deliver exceptional customer service and drive sales growth.This exciting opportunity offers a competitive salary of £12,000 - £14,000 per annum and the...

  • Team Leader

    6 months ago


    Kirkham, United Kingdom The Tiger Group Full time

    Are you over the age of 21? - Do you have experience in Residential Childcare? - Do you have experience working with Emotional Behavioural Difficulties? - Is Safeguarding important to you? - Do you truly want to make a difference in the day to day lives of young people? - Do you want to be somewhere that you feel part of a family rather than just a number? -...


  • Kirkham, United Kingdom Oakhill Veterinary Centre Full time

    We are looking for a receptionist to work alongside the head equine receptionist as part of a team of five looking after 14 vets and their clients for prompt and efficient 5-star customer service. **Equine Veterinary Receptionist**: Oakhill Veterinary Centre are looking for an enthusiastic receptionist to join our equine team. Our reception teams are the...


  • Kirkham, United Kingdom SGS Care Ltd Full time

    **Job Title**:Team Leader, Children's Home **Location - **Preston - PR4 **Salary - **£37,000 including £70 per sleep-in with an average of 11 per month **Service**:Children’s Residential Home **Service Users**:YP with various needs; EBD, CSE, CCE **Qualifications**:Level 3 Diploma in Residential Child Care or Level 4 Children, Young People &...


  • Kirkham, Lancashire, United Kingdom Kepak Group Full time

    About the Role:Kepak Group is a leading food company with a rich heritage of over 50 years of meat craft. As a Production Operative, you will be part of our growing team in Kirkham, working on a permanent fixed night shift contract.Key Responsibilities:Assemble, pack, and dispatch our product rangeComplete intervention clean-downs using chemicals and follow...

  • Sales Team Leader

    3 weeks ago


    Kirkham, Lancashire, United Kingdom The Original Factory Shop Full time

    Supervisory Role OverviewWe are currently looking for a highly motivated and experienced Supervisor to join our team at The Original Factory Shop. As a key member of the management team, you will be responsible for creating a friendly and welcoming customer-focused environment that delivers excellent results and a great place to work.Key...

  • Burger King Supervisor

    6 months ago


    Kirkham, United Kingdom Asda Express Full time

    **Role**:Burger King Team Leader **Location**:Kirkham, PR4 3JZ **Hours**:Part Time Hours Available / Permanent **Hourly Rate**:£11.94 per hour **Company**: Asda Express We are looking for a dedicated Shift Leader / Supervisor who can lead, inspire and motivate a team to join our welcoming Burger King Restaurant! Our hospitality Shift Leaders are...


  • Kirkham, Lancashire, United Kingdom EG On The Move Full time

    About the Role:As a Food and Beverage Team Leader at EG On The Move, you will be responsible for overseeing the efficient running of the store, coaching and mentoring team members, and creating a positive work environment.Key Responsibilities:• Manage store operations to ensure excellent customer service and a clean store environment• Coach and mentor...


  • Kirkham, United Kingdom The Tiger Group Full time

    Are you over the age of 21? - Do you have experience in Children’s residential care? - Do you have experience working with children facing emotional behavioural difficulties? - Do you want to make a change to young people’s life’s helping them live the life they deserve? - Is children’s safeguarding important for you? - Do you want to work in an...

  • Canteen Assistant

    6 months ago


    Kirkham, United Kingdom Laleham Health and Beauty Full time

    **About us** Laleham Health & Beauty is a market-leading full-service contract manufacturer of branded beauty and healthcare products. Our core values - Safety First, Quality Matters, Ecologic Always, Integrity, Partnership and Excellence - define who we are, what we stand for, and our ways of working. They guide how we work with our customers and each...


  • Kirkham, Lancashire, United Kingdom The Original Factory Shop Full time

    As a Sales Floor Supervisor at The Original Factory Shop, you will play a vital role in driving sales growth and improving customer satisfaction. We're looking for an experienced and motivated individual to join our Kirkham store as a Customer Service Team Leader.This role offers a competitive salary of £12,000 - £14,000 per annum and the opportunity to...


  • Kirkham, Lancashire, United Kingdom Kepak Group Full time

    About the Role:We are seeking a talented and ambitious Graduate Programme candidate to join our Kepak Kirkham Site, where you will embark on an intensive learning journey in our Operations team.Key Responsibilities:End-to-End Process Learning: Rotate through various departments to gain hands-on experience and a deep understanding of each stage of the...


  • Kirkham, United Kingdom CV-Library Full time

    Shire are working in partnership with a provider of children's services and have a permanent opportunity for a Senior Residential Children’s Worker based in Kirkham, Lancashire. Our client is offering applicants a full-time position, 40 hours per week within a specialist service. You would be required to work 8-10 sleeps per month which are paid on...


  • Kirkham, United Kingdom Shire Healthcare Full time

    Shire are working in partnership with a provider of children's services and have a permanent opportunity for a Senior Residential Children’s Worker based in Kirkham, Lancashire. Our client is offering applicants a full-time position, 40 hours per week within a specialist service. You would be required to work 8-10 sleeps per month which are paid on top...

  • Probate Assistant

    2 weeks ago


    Kirkham, United Kingdom CV-Library Full time

    Probate Assistant | Kirkham, Lancashire | 9:00am - 5:00pm, Monday to Friday | Office-based | £30,000 - £35,000 depending on experience and qualifications Our client prides themselves on delivering high-quality, client-focused legal advice to businesses. They are a diverse team with a commitment to personal and professional growth, operating...


  • Kirkham, United Kingdom EG Group Full time

    **Role**:Starbucks Shift Supervisor **Location**:Kirkham, PR4 3JZ **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£12.25 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for a dedicated Shift Supervisor who can lead, inspire, and motivate a team to join our welcoming Starbucks Store! Our Team...