Customer Service Executive

6 months ago


Oldham, United Kingdom GGR Group Full time

**Exciting Opportunity: Full time Customer Service Executive - Quote Chaser in a busy hire office**

**Summary of Role**

GGR Group Ltd is seeking a highly motivated and proactive individual to join our team based in Oldham. We are looking for somebody who enjoys speaking with customers, had an excellent telephone manner and can gather and record data.

**About GGR Group**

**Key responsibilities**:

- Making outbound telephone calls to discuss ongoing projects with customers
- Obtaining up to date information on the status of a quotation or site to determine timescales for plant delivery, recording all feedback
- Diary management to arrange further telephone appointments with clients
- Securing appointments for field account managers for new projects or clients to the company where required
- Cleansing the database of expired or redundant quotations on a regular basis
- Meet and greet visitors to the company, providing refreshments on arrival

Any other duties relating to administration within the organisation, which may be necessary from time to time.

**Experience, Knowledge & Skills**:

- Excellent communication and listening skills
- Professional and polite telephone manner
- A positive attitude
- Very good attention to detail
- Good organisation skills
- IT literate
- Experience of IT Systems

**Job Terms**

Monday - Friday 8.30am -5.30pm

Private Health

Company Pension

24 Days Holiday + Bank Holidays

**Job Types**: Permanent, Full-time

**Salary**: £22,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- Private medical insurance

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Oldham: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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