Community Content Assistant

5 months ago

Sleaford, United Kingdom Interflora Full time

**Company Description**
We are proud to be the world’s largest and most experienced flower delivery network. Every day, people trust us to deliver their best wishes and sentiments on their behalf. But it’s not just about being the largest - we pride ourselves on being the most personable too. Everyone involved - from our florists, to our delivery drivers, to our Customer Advisors all take care to add that little personal touch.

We’re also proud that so many award-winning florists choose to be part of the Interflora family. Each of our expert florists has a unique blend of skills, creativity and attention to detail that is needed to create every handmade Interflora bouquet.

Our colleagues benefit from the attractive benefits you'd expect to see in a professional and successful organisation, such as; competitive market-rate salaries, generous holiday allowances, a company pension scheme, health insurance, bonus schemes and staff discounts - but they also benefit hugely from working in a friendly, supportive and flexible environment, where not only are they treated as a professional but also as a member of the Interflora 'family'.

We have a very flexible approach to hybrid working, where our colleagues are trusted to choose how they manage their time and to decide where and how they work - just as long as they come to the office in Sleaford to collaborate and connect with each other at least twice per month (although many colleagues choose to be in the office much more often than that).

We love to spoil our staff as well and make them feel loved on their special days - each new starter gets a beautiful Interflora bouquet to say “hello and welcome” on their first day and every colleague is treated to another bouquet on their birthday.

Our colleagues tell us that they love working here and that we have a real ‘family feel’ that makes us a unique and great place to work.

Do you get a buzz from stories that make you smile and brighten your day? Do you often think of creative ways to share news with friends and family? Then this could be the job for you

The Flying Flowers team are on the hunt for a Community Content Assistant to help support the Flying Flowers brand content strategy and manage the Flying Flowers social media communities.

Reporting to the Flying Flowers Senior Sales & Marketing Manager, you’ll coordinate and manage the content creation process for Flying Flowers, maintaining a shared content calendar, and producing content stories, that are aligned with our overall brand strategy and tone of voice.

You’ll also be responsible for the delivery of the Flying Flowers social media strategy, growing engagement through interesting and interactive content relevant to each social media channel. You’ll also get to monitor and engage with our Flying Flowers online communities by proactively responding to social media conversations as they unfold.

You’ll use your excellent written communication skills to communicate a consistent message on all social media platforms and ensure that all social media communications are in line with brand tone of voice, represent the brand in a positive manner and are aligned with other marketing channels.
**Qualifications**
In order to perform well in the role, we would expect you to have;
- Excellent organisational skills
- Strong written communication skills
- Accuracy and attention to detail
- An ability to think and act creatively
- Proven experience of working in a team in a fast-paced, commercial environment
- Experience of social media marketing
- SEO, social media & copywriting experience would be beneficial but not essential

**Additional Information**
The newly refurbished Interflora House is in the heart of Sleaford - a beautiful market town in Lincolnshire within easy reach of the Lincoln, Newark, Nottingham and Peterborough areas - but with our flexible approach to hybrid working, we now hope to be able to attract new colleagues from much further afield to be part of our family.

In our amazing newly designed workspace, we have a choice of over 80 ‘hot desks’ and 14 meeting rooms, as well as many different types of work areas to utilise throughout the day - whether that’s our ‘Library’ for some quiet thinking space, our ‘Heartspace’ for a chat over a free freshly-ground coffee, or our ‘Amphitheatre’ for social and collaboration activities. There’s even variety in our 3 main working areas, which include designated quiet desks, a ‘full bloom’ space for noisy, day to day work activities and calls, breakout spaces, meeting pods and conferencing facilities - the choice is yours and it’s all here at Interflora House

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