Parts Advisor

6 months ago


Royal Tunbridge Wells, United Kingdom SLM Group Ltd. Full time

Parts Advisor

An exciting opportunity has arisen for an enthusiastic and ambitious Parts Advisor at SLM Suzuki Tunbridge Wells
- **Location**: SLM Suzuki Tunbridge Wells
- **Role**: Parts Advisor
- **Length**: Full Time/Permanent
- **Salary**: OTE of £26,000

Description

Previous experience working in a vehicle parts department or a detailed knowledge of motor vehicles is preferred.

**The exciting SLM benefits offer our Parts Advisors**:

- Health care
- Mental and physical health support provided by BEN
- Additional holiday for extended service
- Birthday off
- Retail offers and vouchers
- Eligibility to join our car scheme (after a qualifying period)
- Free MOT for employees
- Discounted aftersales, service, repairs and parts
- Company pension scheme

**Key Job Areas of the Parts Advisor Role**:

- Provide customer service in the way of quotes of prices and availability of stock and accessories, as well as guiding them towards the product that best suits their needs
- Encourage sale of genuine parts and accessories where possible
- Maintain stock levels
- Liaising with the service department to order parts for workshop jobs
- Work as part of the dealership team

**What we’re looking for in a Parts Advisor**:

- Previous experience in customer service
- Excellent customer service/people skills, delivering services to high standards
- Excellent communication, administrative and organisational skills
- Ability to work as part of a team
- Ability to work on own initiative or with minimum supervision
- Must have flexible ‘can do’ approach
- Knowledge of sales principles and methods
- Ability to successfully use persuasiveness/negotiation techniques

Suzuki Tunbridge Wells is part of SLM Group which started as a family company and has grown to include sites across East Sussex, Kent, Norfolk and Suffolk.

**Job Types**: Full-time, Permanent

**Salary**: Up to £26,000.00 per year

**Benefits**:

- Company car
- Company pension

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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