Administrator

3 months ago


Birmingham, United Kingdom Oxbridge Full time

**Job description**

Due to internal promotion we are seeking a fantastic Student Support Administrator...

Are you an enthusiastic and positive individual looking to take the next step in your career? Oxbridge, a leading institution renowned for its commitment to excellence, is seeking a dynamic Student Support Administrator to join our exceptional team. This role is an integral part of our student support services, ensuring a seamless experience for our students and contributing to their success.

**Role Overview**:As a Student Support Administrator, you will be at the forefront of our student support team, providing essential administrative assistance to the college management team and acting as a friendly and approachable liaison for all students. You will play a pivotal role in maintaining a smooth and efficient administrative support service, enhancing the overall student experience at Oxbridge.

**Responsibilities**:

- **Efficient Administration**: Provide comprehensive administrative support to the college management team, ensuring accuracy and timeliness in all tasks related to student support.
- **Student Interaction**: Act as the first point of contact for students, offering friendly and helpful assistance, and addressing their queries and concerns with professionalism and empathy.
- **CRM Systems and Finance**: Utilize your expertise in CRM systems and finance to manage student records, payments, and related administrative processes.
- **Effective Communication**: Be a confident communicator, both written and verbal, maintaining clear and positive communication with students, colleagues, and stakeholders.
- **Knowledgeable Resource**: Leverage your knowledge of the UK education system to provide informed guidance and support to students as they navigate their academic journeys.

**Requirements**:

- Previous administrative experience, demonstrating a strong attention to detail and the ability to thrive in a fast-paced environment.
- Familiarity with CRM systems, finance software, and learning portals, ensuring efficient management of student data and related tasks.
- Exceptional communication skills and a genuine passion for helping others, with a friendly and approachable demeanor.
- Knowledge of the UK education system is a distinct advantage, enhancing your ability to provide tailored support to our diverse student body.

**Why Join Us?**At Oxbridge, we offer a supportive work environment where your contributions are valued and recognised. This role provides an excellent opportunity for professional growth and development, allowing you to make a real difference in the lives of our students.

**Salary**: £21,000.00-£25,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

**Education**:

- Diploma of Higher Education (preferred)

Work Location: In person

Reference ID: OXB23/11

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £22,000.00-£25,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Paid volunteer time

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

**Education**:

- Diploma of Higher Education (preferred)

**Experience**:

- Customer service: 2 years (preferred)
- Administrative experience: 2 years (preferred)

Work Location: In person

Reference ID: OXB23/11


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