Team Secretary

1 month ago

Chelmsford, United Kingdom Essex Partnership University NHS Foundation Trust Full time

An exciting opportunity has arisen, for someone with excellent communication skills to join our team as our team secretary.

Essex STaRS is a specialist treatment, prescribing and recovery service for patients with drug and alcohol dependency issues. The service offers opiate substitute prescribing programmes and alcohol detoxification. We work in partnership with other organisations who provide psychosocial and recovery support.

You will be responsible for providing effective clinical and non-clinical administrative support within the service for the multi-disciplinary teams.

To work as an integral part of the team supporting the delivery of all aspects of patient care. You will be expected to work with key partner organisations, service users, clinicians and other practitioners within the service.

Please note that training will be given on local systems to the successful applicant.

Please note that this role outline serves to provide an illustrative example of the duties and responsibilities you may be expected to undertake during the course of your normal duties.
- Maintain the service user database(s) on a daily basis
- Manage the 'referrals in' and other relevant team processes
- Arrange clinic appointments for the service/team and send out appointment letters as appropriate and record onto service user database(s)
- Record all service user outcomes on to service user database(s)
- Provide typing support for appointment outcomes, GP letters etc.
- Organise / attend team meetings, taking appropriate minutes
- Ensure actions from team meetings are duly circulated and followed up
- Be responsible for inputting assessments and reviews onto service user database(s) and alerting clinical staff of reviews due, ensuring relevant documentation is available
- Correspond with service users, GP’s and other agencies and input appropriately onto service user database(s)
- Provide collective, and where required individual, secretarial support to the team
- Adhere to the Trust’s prescription management policy
- Manage incoming and outgoing team communications
- Undertake filing duties and ensuring all filing systems are maintained
- Cover colleagues during periods of leave
- Handling petty cash
- Maintain stationery supplies, ordering replacements as needed
- Take part in service development and review
- Support the team to achieve agreed performance outcomes

You will be an essential part of the team, working at Essex STaRS (Specialist Treatment and Recovery Service), based in Chelmsford.

EPUT are looking for motivated staff who shares our Trust values of Open, Compassionate and Empowering. In return, EPUT can offer you a range of benefits and development including;
- Season Ticket Loans
- NHS discounts for staff
- Excellent Training facilities and opportunities
- Buying and Selling annual leave scheme
- The opportunity to work bank shifts and expand knowledge and experience in other areas
- Salary Sacrifice schemes including lease cars and Cycle to Work

On occasion deal with queries raised by patients, relatives, GP’s or other healthcare professionals both internally and externally to the trust. These are often of a non-routine nature and involving complex issues such as medication and other clinical treatments where there are barriers to understanding due to the nature of the client group.

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