Business Travel Consultant East Kilbride
6 months ago
**Business Travel Consultant**
**Overview and what we offer**
- Monday - Friday 37.5hrs
- East Kilbride office based
- Refer a friend for £1000 bonus which is unlimited
- Extra earning potential with Incentive Scheme
- Generous holiday entitlement
- Staff Awards
- Hotel and airline discounts
- Discounts on sporting events and tickets
- Exclusive discounts for mobile phone providers, designers, retailers, days out, gym memberships and much more
- Employee Assistance Programme
- ** OUR COMPANY CULTURE IS..... Bright, Energetic, Fast Paced and Rewarding, where we PROVIDE you with the opportunity for that brighter FUTURE**:
- At Clarity we not only listen, we adapt and we deliver
**Your new role**
**The role will form part of a highly skilled team of Business Travel Consultants located at our office In East Kilbride.**
As one of Business Travel Consultants you will be booking Domestic & International travel requirements, arranging both routine and complex travel for air, rail, car, and hotel accommodation, utilizing one or multiple Global Distribution Systems (GDS), Sabre, Galileo or Amadeus.
You will be focused on building relationships whilst providing a personal service that saves clients time and drives down their total cost of travel, whilst maintaining our high level of customer service.
**What you need to succeed**
You must be a clear and confident communicator with confidence in dealing with people at all levels. You'll need to possess great organization and time management skills and thrive in a fast-paced environment. You will be able to own & manage your own workload and it is essential you have
previous Retail or Business Travel experience, with working knowledge of airline, rail fares and ticketing and hotels.
**Please note, only applicants who meet all the essential criteria will proceed to the next stage of **the selection processes.**
**Essential**
- Understanding of fares and ticketing rules, for car, air, hotel travel
- Knowledge and experience of: Air, rail, hotel, car booking
- Background in Business Travel, leisure or airline reservation required
- Passion for Excellence in Client Service
- Excellent Professional Communication - both written and verbal
- High customer service skills
**About Us**
**Clarity Business Travel**
A top 10 UK-based Travel Management Company which is part of **The Portman Travel Group click here to view our** **LinkedIn Careers Page**
and includes **Brighter Events**, **Elegant Resorts**, **If Only** and **Destination Sports Group**.
With over 60 years’ experience, we are backed by the brightest people, and industry leading technology for Business Travel.
As the business travel experts, we deliver exceptional customer service with customer satisfaction scores of over 98% and the only Travel Management Company in the UK to achieve the distinction mark in Customer Service
Our attention to detail and duty of care is unrivalled and allows Clarity to provide successful travel programmes in several key sectors including Energy and Marine, Sports & Recreation, Construction and Government.
**Clarity promotes a sustainable approach to business travel and by 2030 will be carbon neutral.**
**Essential**
- Computer literate with experience of Microsoft office.
- Excellent attention to detail, accuracy, and the ability to follow instructions.
- The ability to work within a team environment to achieve team/department objectives
- Ability to work under pressure and to tight deadline
- Excellent verbal and written communication skills
- Very high attention to detail and organisational skills
- Excellent knowledge of Word and Excel - creating and maintaining documents
- High proficiency in one or multiple GDS Sabre, Galileo, Amadeus is desired but not essential
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