Patient Services Administrator

7 months ago


Manchester, United Kingdom Spire Healthcare Full time

**Patient Services Administrator | Manchester | 12 month FTC | Maternity Cover | 37.5 hours | £22,327 per annum**

Spire Manchester Hospital has an exciting opportunity for an Administrator to join our team on a 12 month Fixed-term contract to cover maternity leave.

Spire Manchester Hospital offers a comprehensive range of specialist treatments in purpose-built private hospital facilities in Didsbury. Part of the award-winning Spire healthcare group, we’re world-class experts offering fast access to specialised and personalised healthcare using some of the latest diagnostic and treatment technologies.

Our vision is to be recognised as a world class healthcare business bringing together the best people who are dedicated to developing excellent clinical environments and delivering the highest quality patient care.

**Contract Type**:Fixed-term
- Acting as a Spire Ambassador, as Patient Services Administrator you will be delivering a high quality patient experience to the private enquiry process, demonstrating Spire behaviours across each transaction _

**Duties and Responsibilities**
- Communicating effectively, positively and professionally with our prospects and customers to help them make an informed decision about having a clinical consultation with a view to having a procedure at our hospital
- Collating and preparing patient case-notes ready for the pre assessment nursing team
- Maintaining departmental electronic and manual filing systems accurately in line with GDPR
- Ensuring the provision and maintenance of an efficient patient administration service within the hospital
- Providing information to patients, consultants and other relevant departments in a timely and courteous manner

**What we're looking for**
- Experience of face to face customer/patient interaction
- Has excellent Administration skills using different databases and systems (training will be given)
- Exceptional phone manner
- Having previous medical knowledge would be advantageous but not essential
- Enthusiastic and energetic professional

**Benefits**:
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Private medical insurance
- Life assurance
- Save an average of £50 per month with our free onsite car park

We commit to our employees well-being through work life balance, on-going development, support and reward.

**Our Values**
- We are extremely proud of our heritage in private healthcare and of our values as an organisation:

- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

**_For us, it's more than just treating patients; it's about looking after people. _



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