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Technical Assistant

7 months ago

Christchurch, United Kingdom The Solent Group Full time

Solent Group work with a diverse portfolio of Retailers and supply bespoke products within various categories, including Health & Beauty, Household Impulse Snacking and Reusable Bags.

We are proud to be best-in-class when it comes to own-label product innovation. Our Categories are fast-paced with ever-evolving trends and a host of ground-breaking products coming to market on a regular basis - we add value to retailers by leading and owning each category.

Here at Solent we want people to be extraordinary. We pride ourselves on creating and producing amazing products and brands for our Global Customers. You will be joining a company with offices globally across South Africa, Hong Kong, Shanghai, Vietnam, and the UK.

**Position**:
This is an exciting opportunity for an enthusiastic, committed person to join a successful, entrepreneurial company with offices globally. We work with a diverse portfolio of retailers and supply bespoke products within various categories, including Reusable Bags, Health & Beauty, Household products and Impulse Snacking.

The role will also involve travel to various locations globally to attend factory trials, pre-production and product launches and to meet with customers.

*
Key roles and responsibilities
*
- This position is responsible for supporting on Health and Beauty technical product development, systems, quality assurance, quality control and support for new product launches.
- Playing a supporting technical role across all members of the technical team in the UK and the Far East, ensuring all relevant due diligence is in place.
- Maintaining a technical database either electronic or hard copy format of all supporting documentation, and test results.
- Ensuring duties in support of technical compliance, labelling checks, ingredient compliance to regulation and coordinating with the quality team to prepare the product specifications and drafting quality contracts where applicable.
- Ensuring awareness by customers and manufacturing suppliers for the required quality assurance.
- Check product artwork, packaging and labelling for compliance with relevant regional legislation.
- Work closely with the internal product and commercial teams to ensure all technical requirements are applied during the NPD process and new launches.
- Travel to various locations with line manager to attend factory initial visits, development trials, pre-production and product launches.
- Prioritise and champion Solent’s Policies on Sustainability, Innovation and Ethical manufacturing.
- Integrate with the bigger technical team to ensure alignment across the business on quality, product safety, systems and Solent technical ways of work.
- Ensuring relevant reporting systems are maintained and timeous reports are delivered with accuracy as per business deadlines.
- General knowledge of category legislation, legal compliance and policies to ensure compliance.

**Scope**
- Assisting with the upkeep and maintenance of Customer and Solent Technical Database management.
- Ensuring all relevant critical gates, documentation and systems are upheld as part of our Solent New Product Development Process.

**Requirements**:
**Experience**
- Ideally some experience of technical product development and delivery to market.
- Retail or retail supplier experience and/or brand development experience.
- Excellent people, presentation and communication skills.
- Preferred - Bachelor's Degree in Chemistry or Science/Engineering or SCS Diploma in Cosmetic Science.
- The ability to work autonomously in a highly pressurised environment.
- Preferred - experience in customer-facing product development and quality management roles.
- Good working knowledge of Quality Management Systems, HACCP, BRC, Allergen Controls, Ethical Requirements, Internal Auditing, third-party and retailer accreditation systems and Codes of Practice.
- Good problem-solving skills and the ability to communicate (written and verbal) at all levels of the organization as needed.

**Other information**:
**What we offer in return**
- Competitive salary with annual salary reviews
- 25 days holiday per annum, increasing to 27 days after 3 years’ service and 30 days after 5 years’ service
- Extensive benefits programme including buying additional holiday, medical cash plan, access to mental health support and many other benefits
- Flexible hours and work-from-home available to all staff
- Great learning and development and progression opportunities
- Yearly bonus structure (based on company targets)
- Enhanced Maternity and Paternity Leave
- Generous Company Sick Pay
- Pension Scheme Contribution
- Solent social events run by our in-house Social Team
- Volunteer days with registered charities
- Cycle to Work scheme
- Dress down Fridays
- Free parking on Christchurch Quay