Control Room Operator

2 weeks ago

Wakefield, United Kingdom National Highways Full time

Whether you drive on motorways or major A-roads the staff in our Regional Operations Centre up and down the country are looking after you. Our trained Operators are the first point of contact when people ring an emergency roadside telephone, or if they breakdown or get into an accident and need assistance. They also set signs and signals, respond to alerts and urgent road defects, and make sure our road workers get on the network safely to conduct maintenance and upgrades. We do all this with great pride and passion, connecting businesses and families up and down the country. It is safe to say that no day is the same in our Regional Operations Centres.

We’re looking for people to join our diverse and energetic team to manage our road networks in the Yorkshire, North East region, where you’ll be based at our Regional Operations Centre in Wakefield.

You’ll be working with emergency services personnel, recovery companies, our very own Traffic Officers, our highways works personnel, and even motorists who have broken down or been involved in incidents. We expect you to be professional at all times yet highly motivated in providing a friendly and positive service.

Our Regional Operations Centre operates 24/7, 365 days of the year, so our operators work 6 days on, 3 days off and shifts consist of a variety of shifts.

The starting salary for this Up to £28,848 (made up of base salary plus 20% shift allowance) increasing to up to £30,336 (made up of base salary and 20% shift allowance) after 9 months probation.

To find out more about the role and our Control Rooms, please take a look here

**What you'll be leading on**
- Answering emergency roadside calls
- Mobilising On Road teams, such as Traffic Officers, Inspectors and Maintenance Contractors, to emergencies and other requests
- Transmitting and receiving messages via the radio to Traffic Officers and Emergency Services
- Instructing our contractors to repair urgent defects and damage from incidents
- Informing other emergency services and utility companies where required.
- Monitoring and managing incidents from start to finish
- Maintaining accurate incident logs by recording information gathered from multiple sources
- Carrying out other administrative duties as required to help the safe running and operation of the network and the Regional Operations Centre

**To be successful you'll need**

We are looking for people to join us who are positive, compassionate, be IT literate, and good at communicating. If you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it - then you’ll be a great fit for our organisation

Some skills and requirements we are looking for include:

- GCSE Maths and English (Grade C/4 or above), or equivalent. However, if you do not have these qualifications, we’re still likely to accept applicants who have relevant work experience or similar level qualifications.
- Excellent communication skills and telephone manner
- Strong administration skills
- Ability to work calmly under pressure
- A high level of typing proficiency, preferably a minimum of 32 words per minute
- Be prepared to work shifts as part of a 24/7 cover

**A bit about us**

Making sure our customers have safe and reliable journeys is at the heart of everything we do in Operations. We keep the roads open for business and play a key role in making sure the network we manage is fit for purpose today and for the future.

  • Cctv Control Room Operator

    4 weeks ago

    Wakefield, United Kingdom Pinnacle Group Full time

    **CCTV Control Room Operator **(3062)****: **Overview**: **Ref**: 3062 **Salary**: £22,844.81 - £22,844.81/annum **Location**: - United Kingdom - England - Yorkshire and the Humber - West Yorkshire - Wakefield **Contract Type**: Permanent **Posted**: 13 November 2023 Pinnacle Group provides people-first, integrated services across a range of...

  • Head of Operations

    3 weeks ago

    Wakefield, United Kingdom Assent Building Control Full time

    **Head of Operations (North)** **Location: North of England** **Salary: c£60k per annum + benefits** **Job Type: Permanent / Full Time** Our client, Assent Building Control, is a well-established, multi license, UK wide private Building Control Approved Inspector that provides a complete solution for all Building Control Services. They are at the...

  • Control Room Operator

    1 week ago

    Wakefield, United Kingdom National Highways Full time

    Whether you drive on motorways or major A-roads the staff in our Regional Operations Centre up and down the country are looking after you. Our trained Operators are the first point of contact when people ring an emergency roadside telephone, or if they breakdown or get into an accident and need assistance. They also set signs and signals, respond to alerts...

  • Control Room Operator

    3 weeks ago

    Wakefield, United Kingdom National Highways Full time

    Whether you drive on motorways or major A-roads the staff in our Regional Operations Centre up and down the country are looking after you. Our trained Operators are the first point of contact when people ring an emergency roadside telephone, or if they breakdownor get into an accident and need assistance. They also set signs and signals, respond to alerts...

  • Hotel Room Attendant

    3 weeks ago

    Wakefield, United Kingdom Campanile Hotel Full time

    Room Attendant duties include: - Implement & respect chain's SOP - Implement corrective action after guest review, mystery visit and complaint letter - Organise linen & welcome product stores - Refill housekeeping trolley - Participate in the opening and closing of the department - Ensure guest safety - Ensure correct use and storage of cleaning chemicals -...

  • Hotel Room Attendant

    4 weeks ago

    Wakefield, United Kingdom Campanile Hotel Full time

    Room Attendant duties include: - Implement & respect chain's SOP - Implement corrective action after guest review, mystery visit and complaint letter - Organise linen & welcome product stores - Refill housekeeping trolley - Participate in the opening and closing of the department - Ensure guest safety - Ensure correct use and storage of cleaning chemicals -...

  • Head of Commercial Operations

    3 weeks ago

    Wakefield, United Kingdom Assent Building Control Full time

    **Commercial Manager (North)** **Location: North of England** **Salary: circa £65-69k per annum + benefits** **Job Type: Permanent / Full Time** Our client, Assent Building Control, is a well-established, multi license, UK wide private Building Control Approved Inspector that provides a complete solution for all Building Control Services and are now...

  • Control Operator

    1 week ago

    Wakefield, United Kingdom West Yorkshire Police Full time

    Location 1 - Calder Park, Wakefield Salary 1 - £24,921.00 - £27,351.00 per annum Job Advert 1 - THIS VACANCY IS ADVERTISED EXTERNALLY. - Control Operator Vacancy - YAtH Scientific Support Services - Calder Park, Wakefield - 1 x37hr position - Permanent - West Yorkshire Police as the lead Force for the Yorkshire and the Humber Regional Scientific Support...

  • Hotel Room Attendant

    3 weeks ago

    Wakefield, United Kingdom Campanile Hotel Full time

    Previous experience in hotel housekeeping preferred but not required. Full training will be provided. To join a great and small team at our 77 bedroom hotel. Shift pattern will be five days over seven including weekends. Hours of work are 9.30am - 2pm, Monday to Saturday and 10am - 3pm on Sundays. Main duties include: - Implement & respect chain's SOP -...

  • Hotel Room Attendant

    2 weeks ago

    Wakefield, United Kingdom Campanile Hotel Full time

    Previous experience in hotel housekeeping preferred but not required. Full training will be provided. To join a great and small team at our 77 bedroom hotel. Shift pattern will be five days over seven including weekends. Hours of work are 9am - 2pm, Monday to Saturday and 10am - 3pm on Sundays. Main duties include: - Implement & respect chain's SOP -...

  • Control Operator external

    4 weeks ago

    Wakefield, United Kingdom West Yorkshire Police Full time

    THE FOLLOWING VACANCY HAS BEEN ADVERTISED EXTERNALLY. Control Operator Yorkshire and the Humber Scientific Support Services (YatH) Calder Park, Wakefield 1 full-time permanent post 1 to be added to a succession plan West Yorkshire Police is seeking to recruit Control Operators to join its Regional Scientific Support Services (RSSS). The role offers a...

  • Control Operator external

    1 week ago

    Wakefield, United Kingdom West Yorkshire Police Full time

    Location - Calder Park, Wakefield Salary - £23,100 to £25,353 per annum Job Advert - THIS VACANCY HAS BEEN ADVERTISED EXTERNALLY - Control Operator - Regional Scientific Support Services - Calder Park, Wakefield - 1 permanent job-share vacancy (18.5 hours per week) - Yorkshire and Humber Regional Scientific Support Services (YatH RSSS) is seeking to...

  • Stores/infection Control Operative

    3 weeks ago

    Wakefield, United Kingdom Sanctuary Health Full time

    Looking to take your career to new heights? Look no further than Sanctuary Personnel, an esteemed and award-winning recruitment agency. With a TrustPilot score of 4.8/5 and over 500+ reviews, we are dedicated to connecting with talented professionals like you. We have an exciting locum opportunity for a Stores/Infection Control Operative with UK experience...

  • Control Operator external

    4 weeks ago

    Wakefield, United Kingdom West Yorkshire Police Full time

    Location 1 - Calder Park, Wakefield Salary 1 - £24,921.00 to £27,351.00 per annum Job Advert 1 - THIS VACANCY HAS BEEN ADVERTISED EXTERNALLY - Control Operator - Regional Scientific Support Services - Calder Park, Wakefield - 1 permanent part-time position: 18.5 hours per week.- The starting salary for this role is £24,921.00 (pro rata), plus 20% shift...

  • Document Controller and Administrator

    4 weeks ago

    Wakefield, United Kingdom Crime and Fire Defence Systems Ltd Full time

    **Company Description** Crime and Fire Defence Systems Ltd are a turnkey systems integrator specialising in perimeter security protection. We provide CCTV, access control, electric fencing, electrical installation, fibre optic networks, control rooms, civils works and project management. Our customers are predominantly energy distributors and due to...

  • Housekeeping Room Attendant

    4 weeks ago

    Wakefield, United Kingdom Wakefield Limes Hotel Full time

    **About us** Wakefield Limes Hotel is a small business in Wakefield. We are professional, supportive and innovative. Our work environment includes: - Growth opportunities - Flexible working hours - On-the-job training - Safe work environment - Relaxed atmosphere **Position: Housekeeper** **Location**:Wakefield **Shift**:Day Shift **Job Description and...

  • Security Officer

    2 months ago

    Wakefield, United Kingdom The Mid Yorkshire Teaching NHS Trust Full time

    major incidents/accidents) Be familiar with local assignment instructions and procedures for reporting incidents To successfully complete mandatory and annual training directives as required by the contract and the trust to ensure personal standards are maintained Control Room Duties and Responsibilities Monitor all security control room functions as a...

  • Stores and Infection Control Operative

    2 months ago

    Wakefield, United Kingdom Wakefield Council Full time

    Are you interested in working in Adult Social Care? Then we might just have the role for you. We are currently seeking to appoint a Stores/Infection Control Operative to work with Wakefield Equipment Service to support the demands of the Service. This role involves providing an effective equipment decontamination service ensuring strict adherence to Health...

  • Stores and Infection Control Operative

    4 weeks ago

    Wakefield, United Kingdom Wakefield Council Full time

    Are you interested in working in Adult Social Care? Then we might just have the role for you. We are currently seeking to appoint a Stores/Infection Control Operative to work with Wakefield Equipment Service to support the demands of the Service. This role involves providing an effective equipment decontamination service ensuring strict adherence to Health...

  • Cleaning Operative Wakefield

    5 days ago

    Wakefield, United Kingdom Oltec FM Full time

    **Cleaning Operative - Wakefield, Yorkshire.** Oltec Group are recruiting a relief cleaning operative to work at a location in Wakefield, Yorkshire, £11.57 per hour. **Duties Include** - Vacuuming; dining rooms, lounges, corridors, staff rooms, bathrooms - Washroom cleans - Spot cleaning - Mopping - Surfacing cleaning **Requirements**: - Cleaning...