Customer Support Coordinator

4 weeks ago


SuttonInAshfield, United Kingdom Essential Recruitment Full time

The hours of work are Monday - Friday 8.30am-4.30pm

**Duties include**
- Ensure that Customer Purchase Orders are entered promptly and accurately, checking pricing, product description accuracy and clear delivery expectations
- Ensure that timely updates are given to customers & sales teams, in terms of order status.
- Management of orders ensuring all aspects of the project are controlled to maximise customer satisfaction.
- Develop relationships with customers with a positive and proactive attitude.
- To investigate and resolve price / shipping / credit term related queries, also ensuring actions are put into place to prevent further queries.
- Call Yasmin / Caitlin on 01909 478 800 between the hours of 8am - 5pm Mon-Fri
- Text ‘Coordinator’ to 07789261938
- Register for a call back from a consultant here

This vacancy is being advertised by Essential Recruitment **(An Employment Agency)



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