Customer Service Administrator

1 month ago


Knaresborough, United Kingdom Si Recruitment Limited Full time

**Job Title: Customer Service Administrator**
**Location: Knaresborough, North Yorkshire**

**Hours: Full Time or 4 days per week**
**Salary: £24,000**

A Knaresborough company is looking for a friendly customer service admin to join their support team. In this role, you’ll be supporting customers with equipment queries, booking in services and ensuring a smooth customer journey.

Due to the client relocating to Tockwith in the new year, between Boroughbridge and Wetherby, you will need your own transport.

**Responsibilities**:

- Process orders efficiently and coordinate with internal teams
- Resolve customer issues professionally and in a timely manner
- Maintain accurate customer records and assist with database management
- Collaborate with teams to improve processes and customer satisfaction

**Qualifications**:

- Previous experience in customer service or administration
- Strong communication and organizational skills
- Proficient in customer service software and Microsoft Office

Ref: 21950

INDADM

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £22,000.00-£24,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Knaresborough, North Yorkshire: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person


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