Workforce Delivery Specialist X2

3 weeks ago

Rugby, United Kingdom Network Rail Full time

Workforce Delivery Specialist x2

**Location**:
Rugby, GB

**Department Name**:
OY Training & Competency Manager (104317) G2

**About Network Rail**:
We're proud to be recognised by Glassdoor as one of the Top 50 Best Places to Work in 2021. **Find out more from our people here.**

Network Rail operates and maintains the railway infrastructure 24/7 365 days a year. We do work that matters to millions. And we do it in millions of different ways.

This is an exciting time to join Network Rail. We’re passionate about great service and commit to our service equation vision by “putting passengers first”. Performance, safety and getting the fundamental basics right, is something we strive for as well as asking ourselves - what can we do to put our passengers and freight users at the centre of everything we do?

You will be part of the NW&C Region which consist of three routes:

- North West Route, covering Manchester, Liverpool, Lancashire and Cumbria.
- Central Route, covering the West Midlands and Chiltern areas.
- West Coast South Route, covering the south of Crewe to London Euston.

There is also a Regional Team which supports Regional Major Programmes & Professional services.

To find out more about us - **Take a look here**

For us, ‘**Diversity'** means recognising differences between people while valuing the contribution they make. ‘**Inclusion’** means creating safe and welcoming workplaces with fair cultures that encourages innovative and fresh ways of thinking.

**Brief Description**:
To undertake assurance, competence, and certification of all relevant employees. Input to and assist in the development and delivery of training solutions. Measurably improve the proficiency and focus of Network Rail’s workforce through inspirational, value for money delivery of technical, safety & vocational training interventions, when & where needed, in accordance with the annual training plan, adjusted for the needs of the relevant business function. Support the design and development of NR training programmes. Assess the proficiency and capability of employees and the impact on the business of the delivered training in order to improve safety, performance, engagement, and esteem.

Please note there are 2 positions available.

**About the role (External)**:
**Every day will be different, but you can expect to be involved in the following activities**:
1. Manage the provision and consistent delivery of training plans in line with customer requirements.

2. Provide input into the construction and development of packages and manage the production of training course and support materials to address local needs as well as continuously developing and improving the training solutions.

3. Evaluate and report on the quality and standard of training provided.

4. Accountable for identification and delivery of training requirements, and where appropriate other railway groups training, and liaising with Professional Development & Training regarding training needs of the operations teams.

5. Undertake briefings as directed.

6. Maintain and deliver competency assessments for all relevant roles as well as gathering evidence for assessments from key sources.

7. Undertake certification of staff competency to work as required.

8. Develop the proficiency of employees by inspirational delivery of technical, safety and vocational training interventions, using blended delivery skills (paced for the learner) and stimulating, high quality material in accordance with Network Rail standards, regulations & working instructions.

9. Provide an exemplary level of learner-focused customer service to delegates, enhancing their enjoyment, motivation to learn, and value gained from the whole training experience.

10. Actively foster a safety-first, “No-Unsafe-Acts” culture within employees and actively promote the Network Rail Values at every touch point. As an exemplar of best practice and professional attitude, drive Network Rail corporate messages & behavioural communications into the consciousness of employees. Without exception, always act safely; always promote safety awareness and always demonstrate clear compliance and belief in safety procedures.

11. Continuously develop one’s own technical proficiency (including relevant in-date regulated competencies), knowledge and adult education capability. Confidently and actively demonstrate that capability in order to earn justified and obvious credibility amongst the delegate population.
Continuously develop and improve the training material, assessment material, aids and equipment. Positively contribute to Content Review Groups and Skills Forums. Maintain the currency of all local training documentation and visual aids.

12. Fairly assess the capability of delegates and provide them the facilitated opportunity to learn. Support the assessment and evaluation of training impact at course end and at appropriate post training intervals.

13. Support the Training & Competency

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