Account Manager
4 days ago
**Account Manager - SEO / Digital Marketing**
Our client is looking for an experienced SEO / Digital Marketing Account Manager, this role offers flexible working including some remote working. As Account Manager you would be responsible for managing the client experiences of a portfolio of SEO & PPCclients from the point they start service and through their lifecycle. The primary elements of the role are to deliver an exceptional service, meet and exceed client expectations, retain clients by building loyalty, providing additional services as appropriateand managing the fee income.
**Account Manager - SEO / Digital Marketing - The Job Role**:
- Ensure every client in the portfolio goes through a complete on-boarding process including initial introductory communication
- Establish with each client the work to be undertaken and ensure the client understands their responsibilities for information provision etc.
- Manage each step in the client relationship ensuring that services and activities are delivered as set-out at the start of the service
- Respond to client enquires in a timely and professional manner aiming to resolve each enquiry first time.
- face-to-face as appropriate
- Identify and recommend additional services and features that will help the client achieve their business objectives
**Account Manager - SEO / Digital Marketing Requirements**:
- A strong team player who will instinctively help others achieve their goals
- Commercial and business awareness both in terms of understanding client requirements and in building value for our client.
- Strong quality and service ethic with an attention to detail in all aspects of the role
- Ability to think, act and communicate clearly under pressure, including in instances where a client is demanding resolution to an issue
- SEO, Google AdWords or more broadly digital marketing experience is essential
**Keywords**:Account Manager, SEO, Digital marketing, PPC, Google AdWords
**Account Manager - SEO, Digital marketing**
**Location: Aldershot Hampshire / Remote Working**
**Salary: £18,000 to £22,000 plus commission
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