Nursery Administrator

4 months ago

Bury St Edmunds, United Kingdom Busy Bees Nursery School - Beck Row Full time

**This vacancy is for Busy Bees Nursery School in Beck Row village - we are not part of the Busy Bees Nursery chain**
**Full Job Description**
Position: Nursery Administrator

Hourly rate: Ranging from £12.25 - £13.25 per hour

Hours: Part time - 24 hours per week (all year round) Ideally the 8 hours will be spread over a 3 day period each week, however are happy to discuss flexability throughout the week

Location: Beck Row, Suffolk, IP28 8AA

We are currently recruiting for a passionate Nursery Administrator to assist our current Nursery Administrator in her role at our wonderful Busy Bees Nursery School, situated in Suffolk. We are a family run business and have been running for 40 years. We have a fantastic team of staff and amazing facilities for the children which include:

- An indoor heated swimming pool
- Onsite Forest School
- 5 classrooms
- An out of school club for Primary School aged children

Our nursery is Ofsted rated “Good” and situated in situated in Beck Row, Suffolk.

As a Nursery Administrator working with us, you can expect a competitive salary, training and development as well as a caring and passionate place to work. you will receive;
- Paid lunch break
- Nest pension scheme
- Training opportunities
- Free uniform

**Responsible for**:

- Lead development and implementation of parent outreach initiatives to increase utilisation, registrations, and memberships in the nursery to meet occupancy budgets.
- Proactively support to the Nursery Manager when offering new nursery places, selling extra sessions and managing changes in booking patterns
- Support parents with financial queries or concerns, offering solutions where possible.
- Lead and manage back up care bookings and enquiries.
- Adhere to organisational policies and procedures.
- Ensure Abacus computerised system is up to date. Check accounts are allocated charged correctly, leave dates are input within the required notice period, correct discounts and correspond with parent payments.
- Make effective and efficient use of systems and contribute suggestions and ideas on how to improve system performance.
- Co-ordinate the weekly invoice run and encourage the use of the parent portal to view statements and invoices.
- Responsible for the collection of weekly invoice debt, inclusive of suspension of nursery places, payment plans and legal referrals, in collaboration with the Nursery Manager.
- Control and administrator tasks relating to funding and headcount.
- Support the Nursery Manager with any additional client administrative tasks, including writing monthly and quarterly client reports.

Essential Experience:

- Significant experience in a customer service setting. Demonstrable experience in delivering outstanding customer service, both internally and externally, and in person over the phone.
- Demonstrable track record of resolving issues for customers.
- Ability to make independent decisions based on information and data
- Should be able prioritise and work in a fast-paced environment
- Exceptional organisational skills
- Strong computer skills to manage daily responsibilities - Word, Excel, PowerPoint, Data Entry
- Maintain confidentiality in accordance with GDPR

Experience Desirable:

- Previous experience of working in an Early Years administrative role

**Qualifications**:

- Level 2 qualification in Business Administration.

Personal attributes
- NVQ in Business Administration or equivalent
- Strong computer skills to manage daily responsibilities - Word, Excel, PowerPoint, Data Entry
- Excellent communication and customer service skills
- . The fact that a pending charge, conviction, caution, reprimand or final warning has been recorded against you will not necessarily debar you from consideration for this role but any failure to disclose any such information will result in dismissal or disciplinary action._
- "Our setting is committed to safeguarding and promoting the welfare of children, young people and adults at all times and expects everybody working within our setting to share this commitment"_

**Job Type**: Part-time

**Salary**: £12.25-£13.25 per hour

**Benefits**:

- Company pension
- Free parking
- On-site parking

Work Location: In person

Reference ID: Nursery Administrator

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