Till and Customer Service Volunteer Whitchurch
5 months ago
**We are Tŷ Hafan.**
We provide comfort, care and support to children with life-shortening conditions and their loved ones.
Too many families in Wales are struggling through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short.
At the moment we only have enough money and resources to support 10% of the families who need us.
**Through volunteering, you can help us to reach every** **family who needs us.**
**As a Till & Customer Service Volunteer, you will assist our shop managers with things such as greeting customers and keeping the shop organised.**
Our shops are open 9am-4:45pm Monday-Saturday and we appreciate any time you can spare.
Our shops generate funds that directly support the whole family, from therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
**Considerations**:
**Age requirement**: 16+
**Location**: Whitchurch
**Commitment**: Ideally, we would be looking for your support for at least 2 hours a week.
**As a volunteer, you could be involved in various activities depending on your preferences, skills and experience, these include**:
- Providing a warm and friendly welcome to all customers entering the shop
- Delivering excellent customer service to ensure a pleasant shopping experience
- Handling cash transactions and operating the till with accuracy
- Encouraging customers to sign up for Gift Aid, which increases the value of their donations
- Selling and processing our raffle/lottery tickets
- Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community.
At Tŷ Hafan our people values are **working together, demonstrating compassion, providing excellent service **and **taking ownership.**
We ask that all colleagues and volunteers of Tŷ Hafan behave with high levels of integrity and to represent our values as a core part of their role.
**Here's what you can expect from our training**:
- Learn about our ambition, vision and values and how to talk about them
- A comprehensive training and induction tailored to your chosen role
- Learn how to assist customers and answer queries
- Learn how charity shops operate and gain valuable retail knowledge.
**The benefits of becoming a Till & Customer Service Volunteer**:
- You can gain valuable work experience in a retail environment.
- You can develop your customer service, teamwork and organisational skills.
- You will support a good cause and help your local community.
- You can meet new people and make new friends.
- Most importantly - you will have fun, enjoy yourself and feel good about helping others
**Are you ready to join us as a volunteer?**
We will ask you to provide us with the details of two referees.
Under 18s are not permitted to provide referees.
**This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.**
**Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.**
**Job Type**: Volunteer
**Benefits**:
- Casual dress
- Store discount
Schedule:
- Monday to Friday
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
-
Retail Volunteer Till Operator
5 months ago
Cardiff, United Kingdom Cardiff St Mellon's Sue Ryder Retail Full timeVolunteer to help Sue Ryder be there when it matters As a Till Volunteer in our Cardiff Sue Ryder charity shop, you will be one of the store’s friendly faces who will help us to provide the best customer experience whilst playing an important role in raising funds for our charity work. The Role - Till Volunteer - Serving customers on the till (training...
-
Retail Sort Room and Volunteer Till Assistant
5 months ago
Cardiff, United Kingdom Cardiff St. Mellons Sue Ryder Retail Full timeVolunteer to help Sue Ryder be there when it matters As a Till Volunteer in our Cardiff Sue Ryder charity shop, you will be one of the store’s friendly faces who will help us to provide the best customer experience whilst playing an important role in raising funds for our charity work. The Role - Till Volunteer - Serving customers on the till (training...
-
Cash Desk Volunteer in Cardiff
3 months ago
Cardiff, United Kingdom British Heart Foundation Full timeOur charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases. Stroke. Vascular dementia. Diabetes. They're all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living...
-
Barista (Part Time, Whitchurch)
5 months ago
Cardiff, United Kingdom Coffi Lab Full timeOur wonderful Coffi Lab Baristas are central to the creation of the exceptional customer experience that we strive for. Providing prompt service and great tasting coffee in a warm, friendly and engaging manner. If you are looking to join a company with heart, with the added bonus of daily visits from our friendly, four-legged customers, this could be the...
-
Volunteer Charity Shop Assistant
5 months ago
Cardiff, United Kingdom Cerebral Palsy Cymru Full timeCerebral Palsy Cymru is a national centre of excellence for families in Wales with children who have cerebral palsy. Our specialist team of physiotherapists, occupational therapists and speech and language therapists work together to help each child. Our family support service offers a listening ear, advice and support. We work from our children’s centre...
-
Refugee Support
7 months ago
Cardiff, United Kingdom British Red Cross Volunteer Full timeWhy we want you: We are looking for empathetic and professional interpreters who can inspire confidence that people’s messages are translated correctly and that their information will be kept secure. Our Interpreter volunteers are friendly and welcoming and enjoy being part of our supportive and diverse team. Due to the intensity and complexity of parts of...
-
Volunteer Retail Assistant Roath Park
4 months ago
Cardiff, United Kingdom Tenovus Cancer Care Full timeAs a Retail Assistant you'd gain valuable experience of working in the retail industry. Tenovus Cancer Care would help assist you expand your skills set and give you experience to feature on your CV. Make gaining experience count and help give back to your local community. Our shops in local communities are crucial to us raising vital funds. We'd love you...
-
Volunteer Retail Assistant Splott
5 months ago
Cardiff, United Kingdom Tenovus Cancer Care Full timeWhy am I needed? Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple - to deliver a vision where fewer people get cancer and those that do will receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us...
-
Trading Assistant
5 months ago
Cardiff, United Kingdom Sainsbury's Full time**Location** - Cardiff Whitchurch Road Local Store, Sainsbury's Supermarkets Ltd 116-120 Whitchurch Road, Cardiff, CF14 3LZ **Hours** - Part-time **Contract-Type** - Permanent **Rate** - £12.00 per hour **Areas of business** - Retail **Job ID** - 239937 **Schedule** Sun 7am - Sun 11am Fri 7am - Fri 11am Sat 7am - Sat 11am - Total hours: 12_ Love...
-
Volunteer Sunday Retail Assistant Roath Park
4 months ago
Cardiff, United Kingdom Tenovus Cancer Care Full timeWhy am I needed? Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple - to deliver a vision where fewer people get cancer and those that do will receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us...
-
Crew Member
4 months ago
Cardiff, United Kingdom McDonald's Full timeOverview McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to...
-
Volunteer Café Assistant
4 months ago
Cardiff, United Kingdom Samye Foundation Wales Full time**What is a Volunteer** **Café Assistant?** **As a Volunteer Cafe Assistant, you will support our staff in the day-to-day running of our café enterprise. You will provide a friendly, approachable environment for visitors, build rapport with customers and volunteers, and take orders and process payments. The role will also include helping keep the café...
-
Volunteer Café Assistant
5 months ago
Cardiff, United Kingdom Samye Foundation Wales Full time**What is a Volunteer** **Café Assistant?** **Helping out in our friendly and cosy cafe, either with preparing food or if you're not the most confident cook, helping to serve hot drinks, hot food and keeping the cafe clean and tidy!** We are looking for someone who is ideally available on a weekday between the hours of 10.30am - 2.30pm once a week - which...
-
Customer Service Representative
2 months ago
Cardiff, Cardiff, United Kingdom Poundland Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Sales Assistant to join our team at Poundland. As a Sales Assistant, you will play a vital role in providing excellent customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide exceptional customer service, responding to customer inquiries...
-
Customer Service Representative
2 months ago
Cardiff, Cardiff, United Kingdom Poundland Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Sales Assistant to join our team at Poundland. As a Sales Assistant, you will play a vital role in providing excellent customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide exceptional customer service, responding to customer inquiries...
-
Customer Service Assistant
4 months ago
Cardiff, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Cardiff, CF5 2PY **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£11.44 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...
-
Customer Service Representative
3 weeks ago
Cardiff, Cardiff, United Kingdom Ikea Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Customer Services team at IKEA Cardiff. As a Customer Relations Assistant, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide quality customer support to...
-
Customer Service Representative
3 weeks ago
Cardiff, Cardiff, United Kingdom Ikea Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Customer Services team at IKEA Cardiff. As a Customer Relations Assistant, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide quality customer support to...
-
Customer Service Representative
1 week ago
Cardiff, Cardiff, United Kingdom Moto Full timeNight Barista RoleAs a Night Barista at Moto, you will be responsible for delivering exceptional customer service and providing a high-quality experience for our customers. You will work in a fast-paced environment, producing a variety of coffee drinks and serving food to brand standards.We are looking for enthusiastic and motivated individuals who are...
-
Volunteer Support Officer
5 months ago
Cardiff, United Kingdom Velindre Cancer Centre Full timeTo use a range of communication channels to engage and encourage two-way dialogue with all stakeholders. To undertake presentations within scope. Leadership To be proactive in seeking new opportunities for volunteering. To support the management of the volunteer service ensuring all processes are followed for recruitment, management etc. Service Management...