Quality Improvement Inspector

6 months ago

Bromley, United Kingdom Excelcare Holdings Full time

**Quality Improvement Inspector PS55-PS60k plus PS5k car allowance**

Excelcare are a privately owned nursing and care provider with our Support Office based in the heart of Bromley, Kent. We are a family-run business and have been operating for over 34 years. In order to continually provide outstanding care to the people living in our homes we have an opportunity for a Care Home Performance and Improvement Inspector to join the Care Quality & Governance Team who are based in Bromley.

We operate 31 nursing and care homes across four regions - London, Milton Keynes, Essex and Cambridge therefore the portfolio is based in the South. The role is groupwide and the main focus will be on auditing and inspecting homes in all areas to mirror CQC's current inspection protocols and continually improve our performance.

**What you can expect**:
PS55,000-PS60,00 plus a PS5,000 Car Allowance

Monday - Friday - 9.00am - 5.30pm

**Role and Responsibilities**:
Conduct a detailed suite of quality audits of each Care Home, evaluating outcomes and performance against Key Performance targets and CQC KLOEs.

Develop action plans to deliver sustained improvements against identified actions.

Report to the Director of Care Quality & Governance with regard to the monitoring and progress of Service Improvement Plans and report any non-compliance/insufficient action from the Care Home teams.

Assist in agreeing on standardisation of documentation and best practice.

Participate in Governance Meetings.

Attend meetings as required to present audit results and discuss actions to address underperformance and improvements required.

Assist the Company with the development of care related Policies and Procedures.

**Skills and experience**:
Active Registration with the NMC or nurse qualified with a Lapsed PIN

NVQ 4/5 Leadership in Care or similar qualification preferable

Auditing experience in a clinical and care home environment

Experience of working with health and social care industry regulators is preferred.

Collaborative and supportive working with Operations Teams throughout the homes to ensure we achieve outcomes required and continually strive for 'Outstanding' services.

Experience of Multi site working and flexibility to travel as required - car driver is essential.

Must have experience of using electronic compliance system.

Ability to stay calm and thrive in a fast-paced work environment.

Self-disciplined to meet team deadlines.

Attention to detail, thoroughness and accuracy.

High level of Integrity and exceptional interpersonal skills.

Exceptional presentation, written and verbal communication skills.

Excellent research and analytical skills.

The role will involve regular travel and overnight stays as required

**What we offer in return for your hard work**:
25 Days holiday including bank holidays

Contributory pension scheme

Refer a Friend Scheme rewarding PS500 for every person you refer*

DBS certificate (criminal records check) paid for by Excelcare*

Comprehensive induction programme

Funded qualifications via the apprenticeship programme (for self-development)

Employee of the month - PS100 for outstanding contribution

Regular company events

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