Regional Performance

1 week ago

Bromley, United Kingdom Excelcare Holdings Full time

**Regional Performance & Improvement Assessor**

**PS56,650 plus 2.5k car allowance**

Excelcare is a privately owned nursing and care home provider established for over 34 years. Our London and Milton Keynes Region comprises 10 care homes. We have an excellent opportunity for a **Regional Performance & Improvement Assessor **to join a strong and well-established Home Management and Regional Team.

**Purpose of the role**

Reporting to the Deputy Regional Operations Director (DROD), your role will be to undertake audits and reviews to support and embed the Company's quality Framework in relation to the delivery of care offered to the people we support and the overall management of the homes. To understand and monitor the practices within the homes in line with Company standards and measure outcomes, checking that our services are effective for the people who use them.

**About the Regional Performance & Improvement Assessor role**
- To work within the Company's Quality Framework to monitor the identified Key performance indicators for Oversight and Governance.
- Work together with auditors in our other two regions to ensure that requirements of the quality framework are me together.
- Co-ordinate audit and visit schedules in line with regulatory, contractual and company requirements and in collaboration with the Home Managers and DROD.
- To ensure that each home has the required suite of audits completed in line with the Quality framework.
- Undertake pre-audit research and collate data to prepare for audits and identify areas of interest.
- Record, analyse and report findings from audits and quality reviews ensuring that the identified company systems are used in full.
- Produce SMART action plans on the company's system in line with audit and review findings, supporting company-wide continuous improvement ensuring they are high quality and timely feeding back to the Deputy Regional Operations Director (DROD) and Regional Operations Director (ROD).
- To raise safeguarding or serious non-compliance and risk issues to the Home Manager, (DROD) and ROD as appropriate for any risks identified.
- To ensure that all audits are completed in a non-bias approach and support in provision of any information in relation to audits or audit reports completed.
- To provide a monthly report for each home on the barriers, themes etc identified.
- Provide feedback on audit tools and how scoring reflects findings to ROD and raising identified scorings with the Care Quality & Governance team and Chief Operating Officer.
- Promote a culture of openness, honesty and transparency around clinical governance matters through encouraging the sharing of practice and recognition of areas of improvement and excellence.
- Ensure that your own mandatory/statutory training is always up to date.
- Report on status of mandatory/statutory training as part of the audit process
- Maintain up-to-date knowledge of CQC regulations and standards as well as legislative requirements in line with the Health and Social Care Act 2008 & Health, Social Care Act code of practice on the prevention and control of infections 2008, Health and Safety at work act 1974 and the Management of Health and Safety at Work regulations 1999, Food Safety standards Safer food, better business 2019.
- Attendance of regional meetings as required.
- Ensure you work to the Excelcare values in all interactions, striving to achieve outstanding for the people who live in our care homes, team members, families, and external professionals.
- Undertake any other oversight and governance tasks to meet the needs of the organisation as recommended and directed by the DROD and ROD.

**About you**
- A Management, audit or nurse qualification in the Health and Social care space would be desirable.
- Competent in the use of auditing systems
- Experience of working in nursing/care homes.
- Experience of managing quality and governance within the health and social care sector
- A detailed and accurate report writer - able to present complex information to a variety of audiences.
- Competent user of MS Office packages and systems
- Experience of observing and assessing skills and providing constructive feedback.
- Car owner and full driving licence to be able to travel across services as required - car allowance and business mileage is paid from the regional office.
- Flexibility to travel across regions and to our Support Office in Bromley as necessary.
- Able to work independently and part of a team.
- Excellent communication and organisation skills.
- Ability to identify trends and themes.
- Ability to remain impartial.
- Understanding of CQC regulations and legislation
- Up to date knowledge of the Care Act, Health & Social Care Act and Mental Capacity Act.

**What you can expect in return**
- 25 Days holiday plus bank holidays
- Free parking*
- DBS Certificate paid for by Excelcare*
- Contributory Pension Scheme
- Discretionary Company Bonus Scheme
- Annual Salary Review
- Comprehensive

  • Regional Performance

    3 weeks ago

    Bromley, United Kingdom Excelcare Holdings Full time

    **Regional Performance & Improvement Assessor** **£56,650 plus 2.5k car allowance** Excelcare is a privately owned nursing and care home provider established for over 34 years. Our London and Milton Keynes Region comprises 10 care homes. We have an excellent opportunity for a **Regional Performance & Improvement Assessor **to join a strong and...

  • Regional Performance

    4 weeks ago

    Bromley, South East London, United Kingdom Excelcare Holdings Full time

    Regional Performance & Improvement Assessor £56,650 plus 2.5k car allowance Excelcare is a privately owned nursing and care home provider established for over 34 years. Our London and Milton Keynes Region comprises 10 care homes. We have an excellent opportunity for a Regional Performance & Improvement Assessor to join a strong and well-established Home...

  • Regional Performance

    1 month ago

    Bromley, United Kingdom Excelcare Holdings Full time

    Job description Regional Performance & Improvement Assessor £56,650 plus 2.5k car allowance Excelcare is a privately owned nursing and care home provider established for over 34 years. Our London and Milton Keynes Region comprises 10 care homes. We have an excellent opportunity for a Regional Performance & Improvement Assessor to join a strong...

  • Regional Performance

    1 month ago

    Bromley, United Kingdom Excelcare Holdings Full time

    Regional Performance & Improvement Assessor£56,650 plus 2.5k car allowance Excelcare is a privately owned nursing and care home provider established for over 34 years. Our London and Milton Keynes Region comprises 10 care homes. We have an excellent opportunity for a Regional Performance & Improvement Assessor to join a strong and well-established Home...

  • Regional Quality

    3 weeks ago

    Bromley, United Kingdom Excelcare Holdings Full time

    **Regional Quality & Development Manager - 50k plus 2.5k car allowance** An exciting opportunity has arisen for an experienced Care Home Professional to take the lead on the Quality and Development strategy within a portfolio of 6 Care and nursing homes in our London Region. The main purpose is to continually improve our qualitystandards through rigorous...

  • Regional Quality Support Partner

    1 week ago

    Bromley, United Kingdom Excelcare Holdings Full time

    **Regional Quality Support Partner - London & Milton Keynes** **£63,600 plus 2.5k Car Allowance** Excelcare is a privately owned nursing and care home provider established for over 34 years. Our London and Milton Keynes Region comprises 10 care homes. We have an excellent opportunity for a **Regional Quality Support Partner **to join a strong and...

  • Regional Quality Support Partner

    1 month ago

    Bromley, United Kingdom Excelcare Holdings Full time

    Job description Regional Quality Support Partner - London & Milton Keynes £63,600 plus 2.5k Car Allowance Excelcare is a privately owned nursing and care home provider established for over 34 years. Our London and Milton Keynes Region comprises 10 care homes. We have an excellent opportunity for a Regional Quality Support Partner to join a...

  • Regional Quality Support Partner

    1 month ago

    Bromley, United Kingdom Excelcare Holdings Full time

    Regional Quality Support Partner - London & Milton Keynes £63,600 plus 2.5k Car Allowance Excelcare is a privately owned nursing and care home provider established for over 34 years. Our London and Milton Keynes Region comprises 10 care homes. We have an excellent opportunity for a Regional Quality Support Partner to join a strong and well-established Home...

  • Regional Quality and Development Pathway Partner

    4 weeks ago

    Bromley, United Kingdom Excelcare Holdings Full time

    Regional Quality and Development Pathway Partner Regional Quality and Development Pathway Partner – To 55k plus 2.5k car allowance An exciting opportunity has arisen for an experienced Care/Nursing Home Professional to take the lead on the Quality and Development strategy within a portfolio of 5 Care and nursing homes in our South London Region. The...

  • Regional Quality and Development Pathway Partner

    1 month ago

    Bromley, Greater London, United Kingdom Excelcare Holdings Full time

    Regional Quality and Development Pathway Partner Regional Quality and Development Pathway Partner – To 55k plus 2.5k car allowance An exciting opportunity has arisen for an experienced Care/Nursing Home Professional to take the lead on the Quality and Development strategy within a portfolio of 5 Care and nursing homes in our South London Region. The...

  • Regional Quality and Development Pathway Partner

    1 month ago

    Bromley, Greater London, United Kingdom Excelcare Holdings Full time

    Regional Quality and Development Pathway Partner Regional Quality and Development Pathway Partner – To 55k plus 2.5k car allowance An exciting opportunity has arisen for an experienced Care/Nursing Home Professional to take the lead on the Quality and Development strategy within a portfolio of 5 Care and nursing homes in our South London Region. The...

  • Housing Litigation Solicitor

    4 weeks ago

    Bromley, United Kingdom The Legists Full time

    A highly esteemed Legal 500 firm are seeking a housing litigation solicitor to join their team in Bromley. The firm are industry leading and have multiple offices in the region and have an excellent reputation for providing a fantastic quality of service to a wide range of high net worth domestic and international clients. They feature frequently across...

  • Team Leader

    1 week ago

    Bromley, United Kingdom REL Field Marketing Full time

    What's the role about?: **Team Leader** **Can you motivate a Team and deliver a great service?** **Join us and lead an outstanding team of brand samplers, to deliver and delight our brands!** **Part Time, Permanent** **Package**: £15,120 per annum (OTE £16,632 per annum) + Travel expenses paid **Working**: 21 hours per week, Friday to...

  • Event Team Leader

    1 week ago

    Bromley, United Kingdom REL Field Marketing Full time

    What's the role about?: **Field Team Leader - **Weekend Working** **Can you motivate a Team and deliver a great service?** **Join us and lead an outstanding team of brand samplers, to deliver and delight our brands!** **Part Time, Permanent** **Package**: £15,120 per annum (OTE £16,632 per annum) + Travel expenses paid **Working**: 21 hours per week,...

  • Supervisor

    1 month ago

    Bromley, United Kingdom Build Recruitment Full time

    Role - Repairs/Reactive/Responsive Supervisor for Social HousingLocation - Sittingbourne and surounding Kent areasSalary - 40k Per Annum Build Recruitment are looking for expereinced Repairs Supervisors that have relevant expereince in Reactive repairs, Responsive Repairs, Disrepairs, Voids, Supervising, Social Housing, Housing associations, Local councils,...

  • Massimo Dutti Bromley

    4 weeks ago

    Bromley, United Kingdom FashionJobs Full time

    **Job Title: DEPARTMENT MANAGER Full Time Position Reporting to**: General Manager **Key Responsibilities**: To meet the targets or to ensure that procedures are in place, driving them, monitoring and putting correcative actions in place when necessary, for all the following procedures: - Security and Shrinkage - Cash Desk Management - Administration...

  • Department Manager

    2 weeks ago

    Bromley, United Kingdom MASSIMO DUTTI Full time

    MASSIMO DUTTI DEPARTMENT MANAGER BROMLEYPlease make sure you read the following details carefully before making any applications.To meet the targets or to ensure that procedures are inplace, driving them, monitoring and putting correctiveactions in place when necessary, for all the followingprocedures:- Security and Shrinkage- Cash desk management-...

  • Department Manager

    2 weeks ago

    Bromley, United Kingdom Massimo Dutti Full time

    MASSIMO DUTTI DEPARTMENT MANAGER BROMLEYTo meet the targets or to ensure that procedures are inplace, driving them, monitoring and putting correctiveactions in place when necessary, for all the followingprocedures:- Security and Shrinkage- Cash desk management- Administration management- Health and Safety.Sales: To use commercial information and product...

  • Department Manager

    2 weeks ago

    Bromley, United Kingdom Massimo Dutti Full time

    MASSIMO DUTTI DEPARTMENT MANAGER BROMLEYTo meet the targets or to ensure that procedures are inplace, driving them, monitoring and putting correctiveactions in place when necessary, for all the followingprocedures:- Security and Shrinkage- Cash desk management- Administration management- Health and Safety.Sales: To use commercial information and product...

  • Quality Improvement Inspector

    2 weeks ago

    Bromley, United Kingdom Excelcare Holdings Full time

    **Quality Improvement Inspector PS55-PS60k plus PS5k car allowance** Excelcare are a privately owned nursing and care provider with our Support Office based in the heart of Bromley, Kent. We are a family-run business and have been operating for over 34 years. In order to continually provide outstanding care to the people living in our homes we have an...