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Rental Agent
5 months ago
Chertsey, United Kingdom Limesquare Vehicle Rental Full timeAs a Rental Agent you will be part of a team that is the face of our organisation. You will be responsible for providing our rental services and ensuring we always meet and exceed our customers’ expectations in an environment where no two days are ever the same. This role is fantastic for anyone who is just starting out in this industry or who wishes to...
Rental Agent
5 months ago
As a Rental Agent you will be part of a team that is the face of our organisation. You will be responsible for providing our outstanding rental service and ensuring we always meet and exceed our customers’ expectations in an environment where no two days are ever the same.
This role is fantastic for anyone who is just starting out in this industry or who wishes to continue their career. We're looking for a personable individual, with a good sense of humour and excellent communications skills; someone who can take the initiative and use common sense. We want you to be ‘_Customer Driven’_ meaning you'll be passionate about helping others and making a difference to your colleagues and our partners.
**Responsibilities and Duties**
- Communicate with customers daily either face to face or over the phone
- Build relationships with customers as their local rental provider
- Effectively resolve customer queries to the best of your abilities
- Proactively promote the Company’s products and services
- Work towards daily/weekly targets to increase productivity and sales
- Have a flexible working attitude and ensure all tasks are completed accurately
- Assist with deliveries and collections for customers where necessary
**Qualifications and Skills**
- Prior experience in a customer service capacity
- Excellent communication skills with a professional attitude
- Previous experience in the industry is advantageous but not essential
- Hold a valid UK driver’s licence and an excellent driving record
- IT literate
- Excellent accuracy and attention to detail
**Benefits**
- Competitive salary DOE + bonuses
- Company pension scheme and other benefits
- Generous holiday entitlement
- Monday to Friday
We’re proud to be a family-run organisation and when you join, you’ll become a part of our extended family The only limitation on your success with us at Limesquare is your own drive and performance. We are one of the hotly watched rising rental companies that is continually expanding; you’ll have plenty of opportunity to demonstrate your skills here, and we reward your achievements with additional incentives, a well-rounded benefits package and opportunities for continued career development. So join us today, and see where your journey can lead
**Job Types**: Full-time, Permanent
**Salary**: £25,500.00-£28,000.00 per year
**Benefits**:
- Company pension
- Employee discount
- On-site parking
Schedule:
- Monday to Friday
- Weekends
Supplemental pay types:
- Retention bonus
Application question(s):
- In 1-2 sentences, please describe how your previous experience is relevant to this role? Why are you a good fit for this job?
- What about this role excites you and made you want to apply? Please describe your interest in working with us.
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- vehicle rental: 2 years (preferred)
- Customer Service: 2 years (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person