Housing Rents and Sundry Debt Officer

4 weeks ago


Selby, United Kingdom North Yorkshire County Council Full time

**Contract Type **- Permanent

**Section **- Housing Revenue & Sundry Debts

**Salary Band **- 2b

**Annual Salary **- £26,845 pro-rata per annum

**Hours **- 18.5 hours per week

**Reference **- SEL0036-06

What’s the job?

The team’s remit is the collection and recovery of rent and sundry income across a range of tenure types and chargeable services delivered by Selby District Council. We provide a comprehensive, high-quality service to maximise income which enables us to fund housing related services for our tenants and re-invest in services to the business community and residents in our District.

This opportunity is primarily responsible for the recovery of sundry debt invoices, and you’ll manage a caseload of debt recovery work which involves contacting customers to set up and monitor payment arrangements and taking further recovery action where arrangements fail.

The team works on behalf of internal client departments and provides advice to improve collection processes and maximise income therefore a wider knowledge of Local Government procedure and practice is desirable.

Who are we looking for?

We are looking for someone who has excellent communication skills and the ability to build and maintain relationships with customers and colleagues. Ideally, you will have experience of income collection and arrears recovery and a working knowledge of relevant legislation, court protocols, intervention tools and welfare benefits.

You should be able to demonstrate good time management skills, the ability to assess priorities and organise your workload to ensure collection targets are met. Whilst being able to work on your own initiative, you must also be a good team player.

We offer hybrid working where the successful applicant will join a small team of friendly and supportive colleagues working from home and our work base at Selby District Council’s Civic Centre.

Our employees have access to a variety of competitive benefits including generous leave entitlement, career average pension scheme with excellent benefits, and access to salary sacrifice schemes/discounts

Further information

How to apply

Your CV should include:

- Your full employment history - names of employers, job titles, dates of employment and salary;
- Full education history - qualification title, grade awarded, dates and place of study; and

Selby District Council is an equal opportunities employer.

Applications to this post are welcomed on a secondment basis from current employees of any of the Councils in North Yorkshire.

Approval will be sought from the releasing Authority to ensure that any secondee can be released on a secondment basis.

**Closing Date** - Sunday 16 January 2023

This vacancy is advertised by North Yorkshire County Council on behalf of Selby District Council



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