Customer Assistant-foods-weekends-brighton

6 months ago


Brighton, United Kingdom M&S Full time

**Key Accountabilities**

Customer Assistant

Sunday 0700 - 1330

Saturday 0500 - 1130

Purpose

To deliver a great shopping experience for our customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver ‘best in town’ standards Serve and sell across all channels brilliantly well Be the voice of our customer to help us continually improve
**Key Capabilities**

This is a temporary vacancy for Weekend Only

Saturday-05.00-11.30 Sunday-07.00-13.30

Due to the early morning starts, you will need to be over 18.

Key Accountabilities
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices

Key Capabilities
- Understands how M&S operates, it’s strategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection

Technical Skills/ Experience
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles

Key Relationships and Stakeholders
- Customers
- Colleagues
- Store Leadership
- BIG

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.



  • Brighton, United Kingdom Laughing Dog Brighton Full time

    Laughing Dog Brighton is seeking a reliable and enthusiastic individual to join our team as a Weekend Potwash and Till Assistant. This is a fun and exciting role that involves working in a busy cafe environment where you will be responsible for pot washing, serving customers on the till, cash handling, and clearing tables. We are looking for someone who is...

  • Customer Assistant

    1 month ago


    Brighton, United Kingdom Buzz Bingo Full time

    Customer Assistant - Brighton, East SussexDo you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you!Join us as a Customer Assistant in our Brighton Club offering Full and Part Time contracts which will include evening, weekend and...


  • Brighton, Brighton and Hove, United Kingdom Bankers Brighton Full time

    Brighton is a vibrant city, full of life and opportunity. At Bankers Brighton, we're proud to be part of this community, serving up delicious fish and chips to locals and visitors alike.We're looking for someone who shares our passion for great customer service, good food, and a positive attitude. If you're a motivated and enthusiastic individual who enjoys...


  • Brighton, East Sussex, United Kingdom Brighton College Full time €10

    Leisure Duty Manager Apprentice Location : Salary: £10 per hour for the first 12 months, then National Minimum Wage/National Living Wage dependant on age thereafter. Job Type: Fixed Term Contract Brighton College is seeking to appoint a Leisure Duty Manager Apprentice on a fixed-term 18 month contract. Main Purpose of the Role: A Leisure Duty...


  • Brighton, United Kingdom Brighton College Full time

    Job DescriptionLeisure Duty Manager Apprentice Location: Brighton, BN2 0ALSalary: £10 per hour for the first 12 months, then National Minimum Wage/National Living Wage dependant on age thereafter.Job Type: Fixed Term ContractBrighton College is seeking to appoint a Leisure Duty Manager Apprentice on a fixed-term 18 month contract.Main Purpose of the Role: A...


  • Brighton, United Kingdom Grosvenor Casinos Full time

    Are you a passionate and driven individual looking to excel in a dynamic and fast-paced environment? Look no further than Grosvenor Casinos' Brighton location, where we are currently seeking an experienced Brighton Casino Food and Beverage Ambassador to join our team.About Us:Grosvenor Casinos is a leading gaming and leisure operator in the UK, dedicated to...


  • Brighton, East Sussex, United Kingdom Brighton College Full time €10

    Leisure Duty Manager Apprentice Location : Brighton, BN2 0AL Salary: £10 per hour for the first 12 months, then National Minimum Wage/National Living Wage dependant on age thereafter. Job Type: Fixed Term Contract Brighton College is seeking to appoint a Leisure Duty Manager Apprentice on a fixed-term 18 month contract. Main Purpose of the Role: A...

  • Customer Service

    6 months ago


    Brighton, United Kingdom The Brighton Tailor Full time

    Responsibilities: - Provide customer service to customers in the store dealing with enquiries regarding clothing alterations and any dry cleaning - manage the issuing of tickets to any customer who we are providing a service to - Working at the till dealing with transactions and customer sales - Communicate effectively with customers to ensure...


  • Brighton, Brighton and Hove, United Kingdom Brighton College Full time

    About the Role:">We are seeking a highly skilled and professional Night Security Officer to join our team at Brighton College. As one of the first points of contact for visitors, staff and pupils, you will play a vital role in maintaining the safety and security of our campus.">Key Responsibilities:">">To be responsible for patrolling the campus and...

  • Shift Supervisor

    6 months ago


    Brighton, United Kingdom The Brighton Zipwire Full time

    The Brighton Zip is a fun bar, kitchen and zipwire location on the seafront next to Brighton Pier. We are looking for a Shift Supervisor with experience managing teams in hospitality settings. As the Shift Supervisor, you will play a pivotal role in the day to day management of the business and alongside our existing Assistant Manager and General...


  • Brighton, Brighton and Hove, United Kingdom Brighton College Full time

    About the RoleWe are seeking an enthusiastic and self-motivated individual to fill the position of Leisure Duty Manager Apprentice at Brighton College.In this role, you will have the opportunity to develop your management skills, work towards achieving various qualifications, and contribute to the success of our leisure facility.Your primary responsibilities...

  • Arcade Cleaner

    6 months ago


    Brighton, United Kingdom Brighton Palace Pier Full time

    **ob Title**:Arcade Cleaner **Hours of work**:40+ hours per week - FULL TIME - **Role**:To ensure the general appearance of the arcade department is up to the specified standards. **Key Accountability**:To maintain a clean environment for customers, staff and visitors. **Description**: **Main duties**: - To clean all Arcade areas to the highest...

  • Food Service Associate

    3 months ago


    Brighton, Brighton and Hove, United Kingdom beBee Professionals Full time £18,000 - £23,000

    Catering Assistant Job DescriptionWe are seeking a highly motivated and organized Catering Assistant to join our team at beBee Professionals in Brighton, United Kingdom.Key Responsibilities:Assist in the preparation and serving of food to customers in a fast-paced environment.Maintain high standards of cleanliness and hygiene in the kitchen and dining...


  • Brighton, Brighton and Hove, United Kingdom The Mesmerist Full time

    We are looking for skilled and friendly bar staff to join our team at The Mesmerist, a vibrant and lively pub venue in central Brighton. As a part-time bar staff member, you will be responsible for delivering exceptional customer service, working effectively in a fast-paced environment, and contributing to the success of our busy pub.Key Responsibilities:To...

  • Kitchen Assistant

    6 months ago


    Brighton, United Kingdom The Grand Central, Brighton Full time

    Lively and opulent, the Grand Central is one of Brighton's best pubs. Boasting British inspired menus and its own theatre, it's the fabulous food and drink that take centre stage by Brighton station. **What can we offer you?** - 25% staff discount off food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after...

  • Food Service Manager

    4 weeks ago


    Brighton, Brighton and Hove, United Kingdom University of Brighton Full time

    Job Description:">The University of Brighton is seeking a highly skilled Food on Campus Chef to join our team. This exciting role offers the opportunity to work in a dynamic and innovative environment, delivering high-quality food service to our diverse student body.">About the Role:">This full-time position is responsible for managing the food service...

  • Shift Supervisor

    7 months ago


    Brighton, United Kingdom The Watershed @ Brighton Marina Yacht Club Full time

    Do you love working in a charming and happy venue, chatting to customers and delivering exceptional customer service? We are looking for a shift supervisor superstar to join our team at the Watershed - a beautiful, friendly, unique venue in Brighton Marina. This role would be ideal for someone living in the Marina or close proximity. What are we looking...


  • Brighton, United Kingdom Dr Martens Full time

    We are looking for flexible part time **Sales Assistants** to work in our **Brighton **store to support our teams as we prepare for the festive trading season! We are looking for free-thinking, passionate individuals who will provide a one of a kind, outstanding customer experience and truly represent the Dr. Martens brand. Our stores get busy at this time...

  • Retail Sales Assistant

    7 months ago


    Brighton, United Kingdom ASPS (Brighton) Limited Full time

    Morrisons Daily Brighton (previously Nisa Local) is a well-established convenience store providing a range of products and services to its local community. We know that our customers rely on us for our convenient location and great product range but even more important is the customer service we provide, and that's where you come in. We are on the look out...

  • Team Member

    4 days ago


    Brighton, Brighton and Hove, United Kingdom Bankers Brighton Full time

    At Bankers Brighton, we're seeking an exceptional Team Member to join our team. As a key member of our customer-facing team, you'll be responsible for delivering an outstanding customer experience every time.Our ideal candidate will have a passion for serving others and a commitment to excellence in all aspects of their work. You'll be working closely with...