Customer Team Member
6 months ago
**Customer Team Member**
Location: Seaside Lane, Easington Colliery, Peterlee, SR8 3PF
Pay: £10.90 per hour + great benefits
Contract: 16 hours per week + regular overtime, permanent, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
Full training given
As a customer team member at Co-op, you’ll provide friendly, thoughtful service, and be on hand to support customers whenever they need your help. You’ll also make sure your store is in great shape - working as part of a team to replenish products and support deliveries.
In return, we’ll give you opportunities to develop your skills and progress your career. You’ll also get fair pay, and a benefits package that includes a pension, colleague discount and support for your physical, mental and financial wellbeing.
**What you’ll do**
**- Friendly and thoughtful service **- Friendly and thoughtful service - you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
- Engage with everyone to succeed together - you’ll build strong relationships with your colleagues in-store ¬- working together as a team to solve problems for the benefit of customers and members and each other
- Make sure the store is safe, legal and operational - you’ll complete daily checks to make sure the store is safe for our customers, and replenish products while checking their dates, prices and temperatures are legally compliant
- Embrace change - you’ll help to embed change in store, embracing and supporting changes so they become a natural way of working, and sharing experiences with other colleagues to help them positively adapt to changes
- Co-operate for a fairer world - you’ll get involved in day to day community activities like supporting our FoodShare scheme, and help your local member pioneer by taking part in local community events
**This job would suit people who have**
- genuine care for the needs of customers and colleagues
- good communication skills, with the ability to build positive relationships with everyone
- strong problem solving skills
- the flexibility to work a range of shifts
**Why Co-op?**
We’ll help you learn new skills, and give you the opportunity to support your local community. You’ll also get package that includes:
- competitive pay and opportunities for overtime
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- premium rates for hours worked before 6am or after 10pm
- flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance)
- Holidays starting from 31 days per year (includes bank holidays) pro rata for part time
- 30% off Co-op branded products in our food stores
- 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
- discounts on other Co-op products and services
- pension with up to 10% employer contributions
- cycle to work scheme
- services to support your physical, mental and financial wellbeing
**Building an inclusive workplace**
We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.
-
Store Team Member
6 months ago
Peterlee, United Kingdom Home Bargains Full timeJob Introduction Our Store Team Members deliver outstanding customer service by greeting customers, assisting with product queries and providing a prompt service with a smile. Store Team Members at Home Bargains cover a range of store duties including customer service, stock replenishment, cash handling and helping to maintain excellent store...
-
Warehouse Team Member
4 weeks ago
Peterlee, Durham, United Kingdom Sainsbury's Full timeAbout the RoleAs a Warehouse Team Member at Sainsbury's, you'll play a vital part in ensuring our stores are stocked with the freshest products for our customers. In this fast-paced role, you'll be responsible for receiving and stocking deliveries, rotating stock, and maintaining the overall cleanliness and organization of our warehouse. You'll work closely...
-
Cad/cam Team Member
6 months ago
Peterlee, United Kingdom Baltic Recruitment Services Full time_**Are you experienced with the use of CAD/CAM, looking for a new and exciting position?**_ Baltic Recruitment are currently recruiting for a **CAD/CAM Team Member, **working for a client located in **Peterlee.** **CAD/CAM Main Duties & Responsibilities**: - This is an exciting opportunity for an experienced CAD/CAM team member to become part of our...
-
**IT Service Desk Team Member**
4 weeks ago
Peterlee, Durham, United Kingdom ZIGUP Full timeKey Responsibilities:Efficiently handle and document customer contacts from various channels.Accurately capture all essential details and provide timely diagnoses and resolutions.Ensure exceptional service delivery and maintain a high standard of customer service throughout all interactions.Support with onsite desk support and ad hoc duties when...
-
Customer Service Apprentice
6 months ago
Peterlee, United Kingdom Specsavers Full time**Customer Service Apprenticeship** **Store: Specsavers Peterlee** **Hours: Full time to include Weekend working - 37.5 hours** **Salary: £198 per week (paid monthly)** **Benefits: Free Parking, Staff, Friends & Family discounts, Specsavers Perks programme** At Specsavers, we’re always looking to the future - which is where people like you come...
-
Customer Advisor
5 months ago
Peterlee, United Kingdom Connect Recruit Full time**Customer advisor** **Peterlee - SR8** **£20,961-£22,897 + OTE (£23K-£26k)** **Monday to Sunday shift pattern between 7:00am and 21:00pm (4 WEEKENDS IN 8)** **Description** Customer Advisors are responsible for providing assistance to customers who have had a motor vehicle accident. Customer Advisors record details of the customer's motor vehicle...
-
Customer Advisor
5 months ago
Peterlee, United Kingdom RWR Recruitment Full time**Customer Service Advisor** **Peterlee** **£21k-£22.9k base + £3,360 OTE + £500 probation bonus.** **Do you have Customer Service Experience?** **Are you able to build a rapport with customers?** - Taking or making telephone calls from/to customers in relation to their motor vehicle accident. - Promote and upsell products to the customers - While...
-
Maintenance Team Leader
6 months ago
Peterlee, United Kingdom Caterpillar Full time**Career Area**:Operations**: **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress...
-
Customer Service
5 months ago
Peterlee, United Kingdom The Best Connection Employment Group Full timeThe Best Connection are recruiting on behalf of our client based in Peterlee, who are a well-known Warehousing and Distribution Company. Due to their continuing growth, they are requiring a **Customer Service Advisor.** Immediate starts available. The role: - Assisting the transport team with booking dates and customer requirements Hours of work: -...
-
Customer Service Assistant/supervisor
5 months ago
Peterlee, United Kingdom Admiral Slots - Luxury Leisure Full time**Job Role: Customer Service Assistant/Supervisor - Peterlee** **Hours per week: 16 hours per week** **Hourly rate: £11.50 - £12.00 per hour** **This role is a mixed shift pattern therefore you must be available to cover days, evening shifts and weekend shifts.** **If working between the hours of 11pm and 6am, you will receive an additional £1.50 per...
-
Customer Service Assistant/supervisor
6 months ago
Peterlee, United Kingdom Admiral Slots - Luxury Leisure Full time**Job Role: Customer Service Assistant/Supervisor -Peterlee** **Hours per week: 16 hours per week,** **Hourly rate: £11.50 - £13.50 per hour** **This role is a mixed shift pattern therefore you must be available to cover days, evening shifts, night shifts and weekend shifts.** **If working between the hours of 11pm and 6am, you will receive an...
-
Customer Service Driver
2 weeks ago
Peterlee, Durham, United Kingdom Asda Full timeJob TitleCustomer Delivery DriverAbout the RoleAs a Customer Delivery Driver at Asda, you will be part of a fast-paced and varied team that thrives on making our customers happy every day. Your role will involve delivering our products right to our customers' front doors, ensuring that their shopping experience is exceptional.You will work collaboratively...
-
Customer Service Associate
4 weeks ago
Peterlee, Durham, United Kingdom Asda Full timeAbout the RoleAs a Customer Delivery Driver with Asda, you will be responsible for delivering our products to customers' homes, providing excellent customer service, and ensuring a safe and efficient delivery experience. You will work in a fast-paced environment, handling a variety of tasks, including picking and packing online orders, and working...
-
Trade Customs Clerk
6 months ago
Peterlee, United Kingdom Jonathan Lee Recruitment Ltd Full time**Sector**: Manufacturing **Function**: Purchasing & Supply Chain **Contact**: Ellie Ebbage **Phone**:01384 446118** **Duration**: Contract **Job Ref**:67149 - Job details**Trade Customs Clerk** **Peterlee (hybrid)** **£22.40/hr Umbrella (inside IR35)** **12 month initial contract** **Job description**: Import and export customs...
-
Customer Service Advisor
5 months ago
Peterlee, United Kingdom RGP Full timeOur customer service focused contact centre is going through a period of growth and we are looking for people to join our team as a Customer Service Advisor. In the role, you will deal with incoming calls from existing customers with the aim of giving them excellent customer service This role is perfect for those with no previous call centre or customer...
-
Team Leader
5 months ago
Peterlee, United Kingdom Card Factory Full timeJob Introduction **Location: 20 The Chare Peterlee SR8 3PN** **Contracted Hours Available: 12** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational...
-
Customer Service Advisor
5 months ago
Peterlee, United Kingdom Jigsaw Warehousing and Distribution Ltd Full timeJob Summary: **Duties**: - Assist the transport team with booking dates and customers requirements **Requirements**: - Proven customer support experience or experience as a client service representative - Strong communication skills and a customer-oriented approach - Familiarity with financial services products is a plus - Ability to analyze information...
-
Customer Support Liaison
4 weeks ago
Peterlee, Durham, United Kingdom BMC Recruitment Group Full timeKey Responsibilities:Gather and respond to customer support tickets in a timely and professional manner.Liaise with customers via telephone or Teams to provide information and troubleshooting assistance.Make proactive outbound calls to facility managers to offer support and training.Resolve customer complaints and equipment issues by coordinating with the...
-
Customer Service Advisor
6 months ago
Peterlee, United Kingdom Balfour Wilson Recruitment Specialists Ltd Full timeAs a Customer Advisor in our front-line Peterlee team, you’ll be at the heart of our business and every day will present a wide variety of customers, each with their own unique needs. Whether assisting customers to record their accident details and assessing liability or explaining how our services work - you’ll be a natural at getting to the bottom of...
-
Customer Service Advisor
4 weeks ago
Peterlee, Durham, United Kingdom Auxillis Full timeWorking Hours: 37.5 hours per week, with shifts between 8am and 9pm Monday-Friday (most shifts end by 7pm), and between 8am and 6pm on weekends. Salary: £22, £23,992.30 depending on experience, plus: Monthly performance bonus of up to £280 (£3,360 per year if you're at the top of your game) Tax-free £500 success bonus on passing probation Key...