Service Co-ordinator

2 months ago


Sheffield, United Kingdom Glu Recruit Full time

**Ref:543**

**Role: Service Co-Ordinator (Robotics)**

**Salary: £27,040**

**Location: Sheffield**

**Hours: Monday-Friday 40 hours**

**Duties**:

- Responding and dealing with service requests from customers
- Plan and schedule engineer workload & route planning
- Liaise with customers and Engineers regarding work planned in and information requirements
- Maintain stock levels within the parts and service department and record accurately on our Profit plus & Protean software systems
- Liaise with sales, parts, warehouse, and other internal teams
- Maintain effective communication with clients to promote great customer service, whilst managing expectations
- Carry out stock take and Pre-Delivery Inspections of Robots before delivery.
- Achieve and maintain the Service Level Agreements with customers and clients
- Follow Company policies and procedures and make suggestions where they can be improved for the benefit of the Company and our customers
- Maintain a clean and safe working environment with regards to own Health and Safety and that of others
- Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment
- Use all work equipment and personal PPE properly and in accordance with training received

Glu Recruit LTD are an equal opportunities employer and are acting as a recruitment agent in the hiring of this role.

**Job Types**: Full-time, Permanent

**Salary**: £27,040.00 per year

Schedule:

- Monday to Friday

Work Location: In person


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