Apprentice Parts Advisor

6 months ago


Newbury, United Kingdom Mercedes-Benz of Newbury Full time

**Apprentice Parts Advisor - Mercedes-Benz of Newbury**

Parts Advisor recruitment has commenced, offering the opportunity to join Mercedes-Benz of Newbury to train towards qualification as a Parts Advisor.

**Main Duties will include training and development to work towards**:

- Accurate parts look up and selection, interpreting VHC and customer requirements
- Identify add on sales and maximise sales opportunity
- Stock management including goods in, picking, locating a perpetual stock checks
- Develop and maintain professional relationships with all customers to gain new and repeat business.
- Locate unavailable items from other Retailers and arrange for delivery
- Ensure accuracy of parts selection
- Ensure that the image and levels of customer service within the department is in line with company standards
- Ensure that any customer complaints are dealt with both speedily and effectively by referring to the immediate supervisor.
- Handle all internal and external customers and suppliers with courtesy and ensure the Mercedes-Benz experience is delivered to all contacts at all times.

**Key Skills**:

- Friendly, with a professional personal manner and committed to working and studying towards qualifications
- Organised and systematic approach to work
- Maths & English GCSE Level 4 plus

Hours of work are**:40 hours per week**

Monday to Friday, 08.30 - 17.30 (with one hour unpaid break)

**Job Type**: Apprenticeship

**Salary**: £5.00-£9.75 per hour

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- Sick pay
- Store discount

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Newbury: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person


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