Operational Resilience Specialist

5 months ago


London, United Kingdom Financial Conduct Authority Full time

Salary: National ranging from £67,100 to £98,000 and London from £73,700 to £108,000

Would you like to play a leading role advancing the FCA’s agenda to develop a more robust financial services industry through operational resilience?

The Team/Department

Providing the lead technical expertise and thought leadership to the FCA on operational resilience. Building on recent developments to shape future thinking as part of the Technology, Resilience and Cyber Department (TRC). Working closely with the Bank of England, PRA, HM Treasury, and a range of other domestic and international authorities.

Supporting TRC with guidance on the assessment of firms within the financial services market, to ensure their existing capabilities are resilient to disruption and further develop these with an aim to protect consumers, markets, and building confidence through operational resilience.

What you will be doing

At a time of rapid technology change and increasing cyber threats, you will have the opportunity to influence the FCA’s and industry's agenda to work in the public interest and increase the sector's operational resilience. This role covers a challenging and varied portfolio of work across all sectors of FS. The job is an ideal position to demonstrate your specialist expertise and leadership on operational resilience, leveraging your expertise to support the FCA’s objectives.
- Lead and support a “service line” of TRC specialists in developing the FCA’s thinking and driving through new initiatives on operational resilience
- Support TRC firm leads in the operational resilience aspects of firm assessments (desk based and/or visits) to provide supervisors with a forward-looking judgement - based assessment, supported by the facts, on whether a firm's arrangements provide sufficient comfort and, where this is not the case, recommend action points for further review
- Lead and support the matrix operational resilience team in defining the core objectives and strategy, helping further develop existing tools, whilst leading industry engagement and cross authority work in this area
- Be on call to manage incidents, on a periodic basis outside of normal business hours

What you will get from the role
- Be the FCA’s specialist expert and thought leader on firms operational resilience, helping to build on recent developments and help shape any future thinking
- At a time of rapid technology change and increasing cyber threats, you will have the opportunity to influence the FCA’s and industry's agenda to work in the public interest and increase the sector's operational resilience. This role covers a varied portfolio of work across all sectors of FS. The job is an ideal position to demonstrate your specialist expertise and leadership on operational resilience, leveraging your expertise to support the FCA’s objectives

Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your lifecycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash.

Core benefits that you will receive as standard are:

- 28 days holiday per year plus bank holidays
- Private healthcare with Bupa
- A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age - up to 12% a month once you reach age 35).
- Life assurance of eight times your basic salary
- Income protection

We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations.

The skills and experience you will have

Minimum
- Experience of IT Resilience practices within industry (ideally in the financial sector), including understanding of end - to - end incident management processes
- Experience in leading business / service continuity and incident management practice standards such as ITIL and ISO (business continuity, disaster recovery and incident management - related)
- Due to the nature of the role, you will need to hold or be willing to undergo SC security clearance

Essential
- Deep experience across a number of the following cyber and technology resilience domain: technology governance, technology assurance and risk management, change management, service mapping and design, service continuity and testing
- Excellent written communication skills, capable of drafting complex papers and presentations for FCA executive committees and external stakeholders such as regulated entities
- Calmness under pressure, with ability to review incidents and issues at pace with high attention to detail
- Strong oral communication skills including clear and effective presentation to both internal and external audiences
- Strong interpersonal and influencing skills, with confidence, credibility and ability to in



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