Debt Controller

3 weeks ago


Bromley, United Kingdom The Acorn Group Full time

We are looking to recruit a **Debt Controller** to join our busy Property Management team, at our Head Office in **Bromley, Kent.**
**Key responsibilities and activities will include**:

- Proactive management of all rental income for a portfolio of PRS tenancies
- Chase outstanding rents from 14+ days through to resolution
- Daily arrears and default reporting to large corporate and investment clients
- Promotion of good tenant relations to improve tenant retention and minimise voids
- Preparation and servicing of statutory notices
- Property visits to chase Debtors & serve Section 21 Notices by hand
- Raise all Department Warranty Claims
- Complete and serve Section 8 Notices, Notice to Quits & Abandonment Notices;
- Mediation between landlords and tenants
- Liaising with Solicitors; Attend Possession Hearings, Evictions, Instruct Locksmiths, Attend Application to Suspend Hearings
- Generate reports for Line Management

**Requirements**:

- A team player
- Motivated to progress your career
- Highly organised with attention to detail
- Committed to providing a resolution
- An excellent communicator both verbal and written
- Must be able to work to deadlines and timescales
- Exceptional customer service
- Numerate
- Experience in the residential lettings sector or in debt collection



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