Client Service Associate

9 months ago


Edinburgh, United Kingdom Meraki Full time

**Client Service Associate**

**Competitive Salary**

**Permanent**

**Edinburgh**

Meraki Talent is currently working with a leading financial services firm, which is seeking a talented and dedicated individual to join their team as a Client Service Associate. In this role, you will work closely with esteemed Client Directors, providing support to our new and existing clients.

**Responsibilities**:

- Support Directors with initial suitability reports (transfer analysis) and top-up letters for GIAs', ISA's, and SIPP's for new and existing clients.
- Continually suggest realistic and appropriate improvements and solutions to problems to the Head of Operations (Edinburgh).
- Help to input, manipulate, and maintain prospect data, generate initial reports, and open accounts.
- After appropriate training, take dealing instructions directly from clients and the Directors for ongoing placement.
- Continually look at ways to enhance operational systems.
- Participate in any projects and relevant business initiatives when required.
- Adhere to filing requirements in accordance with FCA procedures.
- Liaise closely with the Client Servicing Team and members of the Operations team to ensure full communication and understanding, minimizing errors and maximizing service levels.
- Maintain and update client data through fact finds and client meetings.
- Manage workloads to provide the best client experience and support the directors.
- After appropriate training, perform ongoing portfolio management of unitised clients for fees and withdrawals.

**Background**:

- Understanding of the annual FCA ongoing suitability process and support experience.
- Experience working within another Financial Services company.
- Ability to manage expectations, demonstrate ownership, competence, and reliability.
- Excellent written communication skills for clear and concise information presentation.
- Flexible and innovative mindset to drive improvements and handle changing needs.
- Strong attention to detail, maintaining high levels of service.
- Client-focused with the ability to build positive relationships and take necessary actions.
- Strong planning and organisational skills, prioritizing operational efficiency and service.
- Committed to personal and professional development for growth and effectiveness.
- Please see our website page headed (eg) ‘Privacy Notice’ for an explanation about how we use information we collect about you’_



  • Edinburgh, United Kingdom Clearwater Analytics Full time

    Job Summary: Client Servicing Associates are responsible for delivering top-notch operational support and fostering strong relationships with Clearwater's global clients. They excel in addressing inquiries related to investment and accounting matters, serving as a vital link between clients and internal teams. These analysts play a pivotal role in delivering...


  • Edinburgh, United Kingdom Clearwater Analytics Full time

    Job Summary: Lead Client Servicing Associates are responsible for delivering top-notch operational support and fostering strong relationships with Clearwater's global clients. They excel in addressing inquiries related to investment and accounting matters, serving as a vital link between clients and internal teams. These Lead Associates play a pivotal role...


  • Edinburgh, Edinburgh, United Kingdom NEXT Full time

    Job SummaryWe are seeking a highly motivated and organized Client Service Team Associate to join our team. As a key member of our store operations, you will be responsible for processing stock, ensuring it's presented beautifully to our customers.About the RoleTo succeed in this role, you will have:A keen eye for detail and ability to process stock...


  • Edinburgh, United Kingdom Cross Resourcing Full time

    **Private Client Associate** **3-6 PQE** **Edinburgh** I am working on an excellent Private Client Associate opportunity in Edinburgh. My client is a very reputable innovative law firm that works with multinational companies, small businesses, families, and individuals in numerous sectors across Scotland, England and beyond. You will join one of the...


  • Edinburgh, Edinburgh, United Kingdom CV Library Full time

    About CV LibraryWe are a forward-thinking organization in the financial services sector, committed to delivering excellence in everything we do.Job Summary:This is an exciting opportunity to join our team as a Financial Planning Administrator, providing administrative support to financial planners and ensuring that new business is processed efficiently.Key...


  • Edinburgh, Edinburgh, United Kingdom IDEX Consulting Full time

    Job Description: IDEX Consulting is seeking a highly organized and detail-oriented Client and Service Delivery Assistant to join their team in Edinburgh. In this role, you will be responsible for managing client interactions, maintaining accurate records, and providing administrative support to financial advisers. The successful candidate will have excellent...


  • Edinburgh, Edinburgh, United Kingdom Website Full time

    Are you a talented private client solicitor or senior associate looking for a new challenge? We have an exciting opportunity for you to join a growing law firm in Scotland as a private client solicitor or senior associate.Key ResponsibilitiesProviding expert advice to clients on tax and succession planning.Preparing complex documents, including wills, powers...


  • Edinburgh, United Kingdom eFinancial Careers Full time

    **Description** **About this role** Client Report Onboarding - Associate Is your passion providing extraordinary service to clients while building and fostering positive relationships? Want to use your unique background to make an impact on the clients we service in a culture that flourishes on quality, innovation, collaborationand accountability? Are you...


  • Edinburgh, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** If you are a logical and analytical thinker with an AML/ KYC or legal background, you have found the right team. The Client Onboarding Associate will support all aspects of client onboarding to include the fulfilment of Anti Money Laundering (AML) and Know Your Client (KYC) requirements. The Client Onboarding Associate will partner with...


  • Edinburgh, United Kingdom Idex Full time

    Idex Consulting have an opportunity for an experienced Private Client Associate to be based in Edinburgh. **Purpose** Working closely with one or more Private Client Directors to provide support for new and existing Discretionary, Wealth Management and Family Office clients. **Responsibilities** - Support the PCT Directors in ensuring the annual ongoing...


  • Edinburgh, United Kingdom eFinancial Careers Full time

    **Description** **About this role** Client Report Onboarding - Associate Is your passion providing extraordinary service to clients while building and fostering positive relationships? Want to use your unique background to make an impact on the clients we service in a culture that flourishes on quality, innovation, collaborationand accountability? Are you...

  • Senior Associate

    1 month ago


    Edinburgh, Edinburgh, United Kingdom Douglas Scott Legal Recruitment Full time

    About the Role:As a Senior Associate or Associate in the Private Client team, you will play a key part in delivering high-quality, client-focused legal services, covering inheritance tax, capital gains tax, estate planning, powers of attorney, complex executries, and trust creation and administration.Deliver high-quality legal services to clients, focusing...


  • Edinburgh, Edinburgh, United Kingdom Harrison Scott Associates Full time

    Career Opportunity:Harrison Scott Associates invites applications for a Client Services Director position in Edinburgh. This is an exceptional opportunity for an experienced professional to lead a team and drive business growth.The successful candidate will have a proven track record of managing client relationships and delivering successful projects. They...


  • Edinburgh, United Kingdom CleverHR Full time

    **Client Services Associate** **Location: Edinburgh, City of Edinburgh** **Responsibilities**: - Greet clients and provide them with a friendly environment to interact with our team - Answer phone calls and take messages while checking in clients into the office - Answer general questions about policies and procedures - Create invoices and prepare payment...


  • Edinburgh, United Kingdom Rettie and Co. Full time

    **KEY DETAILS**: **Location**:Edinburgh **Department**:Lettings **Reports to**:Associate Director **Hours of Work: Tuesday - Thursday (approx. 19 hours** **)** **Purpose of the role**: The main aim of the Edinburgh Lettings Team is to ensure an exceptional customer experience is provided to all our potential and actual customers. You will work closely...


  • Edinburgh, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** If you are client focused, detail orientated with an analytical and logical approach, this could be the team for you. **Job responsibilities** - Reviews account openings, legal, company and tax documentation as to whether it meets regulatory and internal policies to open and maintain an account - Advises on documentation requirements to...


  • Edinburgh, United Kingdom AnywhereWorks Full time

    Our mission is to help the world work Anywhere, and we’re excited to share a new opportunity to join our Client Experience team. At AnywhereWorks, our customers are the hero. In this fast-paced role, you’ll be at the forefront of supporting small-medium sized businesses, across a range of industries. As a purpose-driven organisation, we are passionate...


  • Edinburgh, United Kingdom State Street Full time

    Job title: Corporate Actions Client Service Senior Associate Location: EQM-QuarterMile, Edinburgh Job grade: 300 level - Corporate Actions Client Service (Senior Associate) - As a member of State Street’s Corporate Actions Client Service team you are responsible for the delivery of services to our Custody and Middle Office clients and their Investment...


  • Edinburgh, United Kingdom eFinancial Careers Full time

    **Description** **About this role** Team Overview Your daily tasks may include: - Client on-boarding, account set up, and data management. Assist with building client accounts within client tracking and share registry system. Create client profiles and investor attribute universe. - Ensure integrity of communications tools through data entry and...


  • Edinburgh, United Kingdom JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** If you are a logical and analytical thinker with an AML/ KYC or legal background, you have found the right team. As a Client Onboarding Associate will support all aspects of client onboarding to include the fulfilment of Anti Money Laundering (AML) and Know Your Client (KYC) requirements. You will be exposed to client-facing teams to...