Field Technical Support Machine Control

1 month ago

Sutton Coldfield, United Kingdom Flannery Plant Full time

**Job Summary**

The main function of the position is to provide technical support to customers on operational or maintenance and service of GPS machine control products.

The Technical Support will diagnose potential hardware, software and systems failures using established procedures and determines most cost-effective repair/resolution to minimize customer downtime.

**Primary Responsibilities**
- Provide timely and efficient service to customers and end-users.
- Develop a thorough understanding of the company's products and services.
- Work closely with Priority Support to promote support and repair services products to clients.
- Responsible for all aspects of standard product installation, alongside Flannery GPS Service

Engineers.
- Instruct customers in the operation and maintenance of the product(s).
- Ensure all documentation is provided to customer.
- Assist with Machine Control Installations and associated products ( GPS Base Stations)
- Calibrate machines accurately using both Total stations and GPS products
- Train on Operation and usage of Leica Machine Control and Trimble TPS & GPS Solutions.
- Maintain a professional company image during all trainings and interactions.

**Characteristics / Skills**
- A team player able to leverage resources through sound organizational skills and teamwork.
- Consultative problem solving - involves customer in problem solving by asking appropriate questions.
- Strong communication skills, both verbally and in writing.
- Demonstrated ability to understand the knowledge level of customer and modify communication for the knowledge level.

- Experience with Machine Control products desirable. Trimble, Leica or Topcon
- Demonstrate and project a high level of energy and enthusiasm.
- Must be proficient with Microsoft Word, Excel and Outlook.
- Willing to travel, as required.

**Education / Experience**
- Two-plus years technical, Land
- Survey and/or Civil engineering Survey experience.

**Highly Desirable**
- Degree in Civil engineering or HNC Diploma in Construction Surveying,

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Sutton Coldfield: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 28/08/2023
Reference ID: JD/Curd
Expected start date: 28/08/2023

  • Machine Control

    3 days ago

    Sutton Coldfield, United Kingdom Flannery Plant Full time

    Machine Control - Technical SupportLocation Birmingham Office and Field BasedJob SummaryFlannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our...

  • Machine Control

    3 days ago

    Sutton Coldfield, United Kingdom Flannery Plant Full time

    Machine Control - Technical SupportLocation Birmingham Office and Field BasedJob SummaryFlannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our...

  • Technical Support Machine Control

    1 month ago

    Sutton Coldfield, United Kingdom Flannery Plant Hire Full time

    **Office Based Technical Support Machine Control** **Birmingham, UK** Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project...

  • Technical Support Machine Control

    1 month ago

    Sutton Coldfield, United Kingdom Flannery Plant Full time

    Office Based Technical Support Machine ControlBirmingham, UKFlannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project...

  • Machine Control

    2 days ago

    Sutton Coldfield, West Midlands, United Kingdom Flannery Plant Full time

    Machine Control - Technical Support Location Birmingham Office and Field Based Job Summary Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting...

  • Machine Control

    3 days ago

    Sutton Coldfield, West Midlands, United Kingdom Flannery Plant Full time

    Machine Control - Technical Support Location Birmingham Office and Field Based Job Summary Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting...

  • Technical Support Machine Control

    7 days ago

    Sutton Coldfield, West Midlands, United Kingdom Flannery Plant Full time

    Office Based Technical Support Machine Control Birmingham, UK Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project...

  • Technical Support Machine Control

    1 month ago

    Sutton Coldfield, West Midlands, United Kingdom Flannery Plant Full time

    Office Based Technical Support Machine Control Birmingham, UK Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project...

  • Field Service Engineer

    1 month ago

    Sutton Coldfield, United Kingdom Flannery Plant Full time

    Field Service Engineer - Machine ControlFlannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project requirements.We are looking for an...

  • Customer Service

    3 days ago

    Sutton Coldfield, West Midlands, United Kingdom Flannery Plant Full time

    Machine Control - Technical Support Location Birmingham Office and Field Based Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients'...

  • Junior Technical Sales

    2 weeks ago

    Sutton Coldfield, West Midlands, United Kingdom Flow Control Engineering Full time

    Junior Technical Sales Executive Sutton Coldfeild Salary + Training + Bonus Scheme After Probation + Progression + Benefits An excellent opportunity for a recent graduate or a junior salesperson to take on a challenging role where you will receive on-the-job training from industry experts, and have the opportunity to rapidly progress your career. On...

  • Credit Controller

    3 days ago

    Sutton Coldfield, United Kingdom Concept Technical Resources Full time

    Credit Controller. **Salary**: up to £25k Monday-Friday8.30am-5pm Sutton Coldfield. Reporting to and working closely with the Finance Manger this is an exciting opportunity for the right person to join an ambitious, fast-growing businesses. Role: You will be responsible for maintaining ledgers within the Sales Ledger and Credit Control Team where your...

  • Field Service Engineer

    1 week ago

    Sutton Coldfield, West Midlands, United Kingdom Flannery Plant Full time

    Field Service Engineer - Machine Control Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project requirements. We are looking...

  • Field Service Engineer

    4 weeks ago

    Sutton Coldfield, West Midlands, United Kingdom Flannery Plant Full time

    Field Service Engineer - Machine Control Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project requirements. We are looking...

  • Field Service Engineer/ Coffee Engineer

    1 week ago

    Sutton Coldfield, West Midlands, United Kingdom Flannery Plant Full time

    Field Service Engineer - Machine Control Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project requirements. We are looking...

  • Field Service Engineer/ Coffee Engineer

    3 weeks ago

    Sutton Coldfield, West Midlands, United Kingdom Flannery Plant Full time

    Field Service Engineer - Machine Control Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project requirements. We are looking...

  • Office and Field Support Administrator

    8 hours ago

    Sutton Coldfield, United Kingdom HollyField Personnel Full time

    Office and Field Support Administrator **Salary**: £25,000 **Job Type**: Permanent / Full Time Location: Cannock (Fully Office Based) Hours: Monday to Thursday 9:00 am to 5:30 pm and Friday 9:00 am to 3:00 pm Our client who is an industry leader with decades of experience, is looking to recruit an Office and Field Support Administrator to join their...

  • Trainee Recruitment Consultant

    2 months ago

    Sutton Coldfield, United Kingdom Flow Control Engineering Full time

    Trainee Recruitment Consultant Basic salary negotiable + uncapped, unbeatable commission structure = OTE £40k Job Description We are currently recruiting for a Trainee Recruitment Consultant to join the extremely successful team at Flow Control Engineering Solutions based in Wylde Green, Sutton Coldfield. Due to year on year growth within the Engineering...

  • Customer Service

    3 weeks ago

    Sutton Coldfield, West Midlands, United Kingdom Flannery Plant Full time

    Office Based Technical Support Machine Control Birmingham, UK Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project...

  • Customer Service

    7 days ago

    Sutton Coldfield, West Midlands, United Kingdom Flannery Plant Full time

    Office Based Technical Support Machine Control Birmingham, UK Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project...