Food and Beverage Assistant

4 months ago

Chippenham, United Kingdom Best Western Angel Hotel Full time

Ensure food and beverage areas are maintained to a high standard of cleanliness
- Ensure there are daily sufficient stocks of food and beverage items to cover the demand of business for that day and week
- Be responsible for the float and takings at all times
- Maintain food and drink stock rotation in all food and beverage areas
- All alcoholic beverages to be served as per the ‘Weights and Measures Act 1963’ and ‘Customs and Excise Act 1952’.
- Maintain personal hygiene and neat and clean appearance at all times
- Arrive on duty at the correct time, in the correct uniform
- Be aware of and report health and safety hazards
- Ensure that the food and beverage areas are prepared for service and ready to be opened at all times
- Ensure all guest complaints are dealt with in the correct manner and report to the Duty Manager
- Ensure that the customer is greeted in a friendly and polite manner and that food and beverage orders are taken promptly and efficiently
- Observe safe and efficient working methods
- Provide a professional and efficient service to customers and to take down dirty linen and collect clean.
- Ensure that all maintenance faults are reported to your manager and in their absences to the duty manager
- Put forward any ideas for improvements for turnover and profitability to your manager
- Have an understanding of all our food and beverage products to help ensure all customers receive a professional service
- Control all wastage and record
- Comply with all regulations under the ‘Health & Safety at Work Act, Fire Act and COSHH’
- Report any accidents to the duty manager
- Ensure lost property is handed in to the duty manager
- Attend training sessions and staff meetings
- Other duties as specified by any of the management team to ensure the smooth running of the hotel.
- Must be over 18 years old.

**Job Types**: Full-time, Part-time

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- On-site parking
- Sick pay

Day range:

- Holidays
- Monday to Friday
- Weekend availability

Shift:

- 12 hour shift
- 8 hour shift
- Day shift
- Night shift

Work Location: In person

Reference ID: DA003

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