Customer Service Advisor

7 months ago


Thornbury, United Kingdom JUICE RECRUITMENT Full time

Juice is delighted to be working in partnership with a leading company in North Bristol, with the appointment of a Customer Service Advisor to join their expanding team.

The company are looking for customer-focused individuals with office experience, who are confident providing a seamless service. The role is office based with some flexibility for hybrid working.

**DAY TO DAY**:

- Answering inbound calls regarding queries, orders and deliveries.
- Accurately updating the CRM system and completing any outstanding tasks.
- Raising tickets and prioritising urgent tasks.
- Consistently working towards KPIs to deliver quality customer service.
- Regularly liaising with internal teams to ensure the smooth customer journey.

**WE WOULD LIKE TO SEE**:

- You must have at least 1 year’s telephone-based experience.
- Previous call centre experience would be highly desirable.
- Resilience, adaptability and a team player attitude.

**AND FOR YOU**:

- Opportunity for hybrid working.
- Free on-site parking.
- A supportive and welcoming team.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£24,500.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
- Work from home

Schedule:

- Monday to Friday
- No weekends

Work Location: In person



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