Customer Consultant

7 months ago

Castleford, United Kingdom Yorkshire Building Society Full time

**_If you’re great with people, a Customer Service career in our Branch Network could be a great choice for you. And in return for your fantastic people skills, we offer lots of fantastic rewards that you can make the most of in and out of work, including:_**

**Flexibility** - We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you.

**Annual Leave **- For all of your hard work and commitment we’ll reward you with a whopping 33 days holiday inclusive of bank holidays, along with the option to purchase more.

**Development** - At YBS we want you to feel challenged. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey.

**Inclusivity** - We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.

**Giving Back **- You’ll have 31 hours of paid leave each year to get involved with purposeful and skills-based volunteering activities that support our local communities, such as financial wellbeing, financial resilience and financial education for schools. Together last year, we completed more than 11,000 hours of volunteering for our local communities.**About the Role**

As a Customer Service Advisor you’ll:

- Get to know our members and support them in finding the right products and services that can provide Real Help With Real Life - whether that’s saving for a gap year trip, buying a first home, or anything in between.
- Facilitate great conversations confidently through channel of choice, as you support our members in branch, over the phone and with the operation of their accounts online.
- Forget sales targets, and enjoy the freedom to do what’s right.

Here at YBS no two branches are the same, they each have their own characteristics and qualities that makes working there so special. Here is what the hiring manager had to say about Castleford Branch.

“Castleford is a historic market town situated just of the M62 in West Yorkshire. It has a train station with excellent links to the big cities surrounding us. The branch has a very experienced and knowledgeable team with a great attitude to customer service. A really great branch to start your YBS career."

**About You**

Being part of the team isn’t about being a whizz in financial services, or about having lots of customer service experience. Instead, it’s about:

- Being great with people, and being able to talk to our members.
- Challenging yourself to go the extra mile for your colleagues and our members, to help us grow and achieve our business objectives.
- Understanding why it’s important to celebrate different people with different skills, experiences, and opinions.
- Demonstrating a growth-mindset and making the most of the training and development we offer.
- Having the ambition to become a leading expert on our products and services.

**About our Branch Network**

As one of the biggest and most important teams at YBS, our Branch Network makes a huge impact on the success of our business. We always look for ways to give the best customer experience, make things more efficient and try new things. And because we’re right at the beginning of an exciting digital journey, our future has never looked more exciting - and neither has yours.

**About Us**

At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.

**Ready to apply?

  • Customer Consultant

    6 months ago

    Castleford, United Kingdom Solus Accident Repair Centres Full time

    Overview: Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of our award winning customer service, working as part of the Aviva family? **Responsibilities**: **The Role**: Our Customer Consultants are the face of Solus, demonstrating our values and work principles, and those of Aviva. Working...

  • Customer Consultant

    4 weeks ago

    Castleford, United Kingdom Solus Accident Repair Centres Full time

    Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of our award winning customer service, working as part of the Aviva family? Responsibilities The Role: Our Customer Consultants are the face of Solus, demonstrating our values and work principles, and those of Aviva. Working together...

  • Customer Consultant

    4 weeks ago

    Castleford, United Kingdom Solus Accident Repair Centres Full time

    OverviewFind out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of our award winning customer service, working as part of the Aviva family?ResponsibilitiesThe Role:Our Customer...

  • Customer Consultant

    6 months ago

    Castleford, United Kingdom The Body Shop International Limited Full time

    The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping...

  • Customer Consultant Parts and Driver

    6 months ago

    Castleford, United Kingdom Solus Accident Repair Centres Full time

    Overview: Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of our award winning customer service, working as part of the Aviva family? **Responsibilities**: **The Role**: Our Customer Consultants are the face of Solus, demonstrating our values and work principles, and those of Aviva. Working...

  • Recruitment Consultant

    7 months ago

    Castleford, United Kingdom R2R - Rec2Rec Search Full time

    RECRUITMENT CONSULTANT TO £29,000 + COMMISSION FULL BENEFITS FREE PARKING CAREER DEVELOPMENT Our client is an exceptionally well-respected recruitment business with an innovative business model and an excellent local reputation. They operate across a wide number of professionally biased sectors and have a motivated, dedicated, and experienced workforce...

  • Recruitment Consultant

    7 months ago

    Castleford, United Kingdom R2R - Rec2Rec Search Full time

    **RECRUITMENT CONSULTANT** **TO £28,000 + COMMISSION** **FULL BENEFITS** **FREE PARKING** **CAREER DEVELOPMENT** Our client is an exceptionally well-respected recruitment business with an innovative business model and an excellent local reputation. They operate across a wide number of professionally biased sectors and have a motivated, dedicated, and...

  • Customer Growth Manager

    4 days ago

    Castleford, Wakefield, United Kingdom CLD Recruitment Full time

    A Career Opportunity in SalesCLD Recruitment is seeking a skilled Sales Executive to join our team. In this role, you will be responsible for identifying and pursuing new business opportunities through outbound calling, maintaining and growing relationships with existing clients.Job Description:The successful candidate will work closely with health and...

  • Recruitment Consultant

    3 days ago

    Castleford, United Kingdom Rec2Rec Search (Permanent Personnel Ltd) Full time

    **RECRUITMENT CONSULTANT** **COMMERCIAL AND OFFICE SERVICES** **£28,000 + COMMISSION** **FULL BENEFITS** **FREE PARKING** **CAREER DEVELOPMENT** Our client is an exceptionally well-respected recruitment business with an innovative business model and an excellent local reputation. They operate across a wide number of professionally biased sectors and have a...

  • Resourcing Consultant

    7 months ago

    Castleford, United Kingdom R2R - Rec2Rec Search Full time

    RESOURCING CONSULTANT CASTLEFORD £22,000+ + Bonus and Commission Excellent career opportunity Benefits package available Our client is a recruitment business which operates across multiple sectors. They have modern offices with parking and a friendly team atmosphere. They are professional and hard-working but maintain an informal and fun environment to...

  • Recruitment Consultant

    7 months ago

    Castleford, United Kingdom R2R - Rec2Rec Search Full time

    RECRUITMENT CONSULTANT TO £28,000 + COMMISSION FULL BENEFITS FREE PARKING CAREER DEVELOPMENT Our client is an exceptionally well-respected recruitment business with an innovative business model and an excellent local reputation. They operate across a wide number of professionally biased sectors and have a motivated, dedicated, and experienced workforce...

  • Recruitment Consultant

    6 months ago

    Castleford, United Kingdom R2R - Rec2Rec Search Full time

    **Recruitment Consultant - Commercial and Office Personnel** **£21,000 - £26,000** **Commission** **Excellent long term career prospects** **Modern offices** **Parking** **Central location near great facilities** This is a medium-sized recruitment specialist. They have an established team and an impressive mix of permanent and contract roles across...

  • Automotive Claims Consultant

    3 weeks ago

    Castleford, Wakefield, United Kingdom Solus Accident Repair Centres Careers Full time

    About Solus Accident Repair Centres Careers">We are seeking a highly motivated and skilled Automotive Claims Consultant to join our team. As a Solus Repair Consultant, you will work closely with our production team to deliver exceptional results and make a positive impact on our customers' lives.">Key Responsibilities">Your key responsibilities will...

  • Bridal Consultant

    7 months ago

    Castleford, United Kingdom Elite Bridal UK Full time

    We are looking for a Bridal Stylist At Elite bridal UK, we are extremely passionate about service and experience for our customers. When you join our brand, you will be part of a vibrant team where each individual is dedicated to making sure every bride that walks through our doors has a once in a lifetime experience. We will provide you with expert training...

  • Accident Repair Consultant

    2 weeks ago

    Castleford, Wakefield, United Kingdom Solus Accident Repair Centres Full time

    The Perfect Opportunity:Are you looking for a challenging and rewarding career in automotive repair? Do you have a passion for delivering exceptional customer experiences? If so, we have the perfect opportunity for you!About the Role:Solus Accident Repair Centres is seeking an Accident Repair Consultant to join our team. As a key member of our team, you will...

  • Trainee New Homes Sales Consultant

    4 days ago

    Castleford, United Kingdom Harte Consulting Full time

    Ever wanted to get into the Construction or Property sector and be on the front line dealing with home buyers, selling them their dream home? You don’t need to have previous experience working within the New Build sector or even selling homes for that matter, actually - it’s quite the opposite! Harte Consulting is proud to be partnered with an award...

  • Sales and Technical Consultant

    1 week ago

    Castleford, Wakefield, United Kingdom Elevation Recruitment Group Full time

    We are seeking a skilled Sales and Technical Consultant to join our team at Elevation Recruitment Group. In this role, you will be responsible for delivering exceptional service and applying your technical expertise to daily tasks as an Internal Sales Engineer.The successful candidate will have a strong background in sales and technical support, with...

  • Solus Auto Assessment Consultant

    1 week ago

    Castleford, Wakefield, United Kingdom Solus Accident Repair Centres Full time

    About the JobWe are looking for a highly skilled Solus Auto Assessment Consultant to join our team in Manchester. As a Vehicle Damage Evaluation Specialist, you will work closely with our production team to deliver exceptional results for our customers. Your key responsibilities include evaluating vehicle damage, collaborating with our production team and...

  • Telesales Consultant

    3 days ago

    Castleford, United Kingdom MKW SALES LTD Full time

    We are looking for two telemarketers telesales consultants to join our expanding sales team. The role is a full time position The role will consist of making outbound calls to warm lead web enquires to provide information about our products and services and selling over the phone. Tele-sales experience essential. Full training will be provided although you...

  • Accident Repair Consultant

    1 week ago

    Castleford, Wakefield, United Kingdom Solus Accident Repair Centres Full time

    About the JobSolus Accident Repair Centres is looking for a skilled Accident Repair Consultant to join our team. As a key member of our production team, you will be responsible for estimating vehicle damage and providing exceptional customer service.Key responsibilities include carrying out computerised estimates using Audatex, negotiating estimates with...