Service Coordinator
4 weeks ago
Proven experience (minimum 2-3 years) as a service co ordinator
- Arranging/ co ordinating appointments for team of engineers
- Dealing with customer queries, booking installations and maintenance visits
- Dealing with customer queries
- Processing of installation and maintenance contracts
- Problem solving with customers via phone and arranging jobs to ensure all queries are dealt with appropriately
- Knowledge of office management systems and procedures
- Proficiency in MS Office (MS Excel and MS PowerPoint, in particular) and knowledge of basic accounting principles
- Excellent time management skills and the ability to prioritize work
- Excellent polite and confident telephone manner
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to multi-task
- Provide accurate administration of all paperwork generated at Office level with confidentiality
- Quickly learn and navigate through company database systems
- Ensuring accurate documentation and records are kept in accordance with company standards
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00-£25,000.00 per year
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- HAYES: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
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