Apple Specialist- Retail and Repairs

2 days ago


Kingston upon Thames, United Kingdom The iT Store Full time

The iT Store is an independent Apple product specialist recently expanded to a new flagship store in Kingston upon Thames. We offer sales, repairs and advice from how to turn on an iPhone to upgrading storage and extensive problem solving/repairs and maintenance of Apple products.

At The iT Store we understand the benefit of staff training and we like to encourage growth and development to ensure all our staff tick the right boxes to be confident in what information they pass on.

**Key Qualifications**
- Ability to deliver a great customer experience in an active environment
- Strong interest in technology, particularly Apple products, and passion for learning new products and features
- Strong communication skills that let you converse freely with small groups and individual customers
- An understanding of the importance of creative store presentation and merchandising to boost sales
- Strong desire to problem-solve
- Ability to maintain composure and customer focus while troubleshooting and solving technical issues especially in the presence of a customer (this could be handling/dissembling and reassembly of Macs/iPhone etc)
- Ability to adhere to a schedule maintaining customer expectations
- Excellent administrative and quality control skills
- Already commutable to Kingston

The iT Store is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: The iT Store is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at The iT Store are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. The iT Store will not tolerate discrimination or harassment based on any of these characteristics. The iT Store encourages applicants of all ages.

**Job Type**: Part-time
Part-time hours: 16-30 per week

**Salary**: £10.00 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Kingston upon Thames, KT1 1PE: reliably commute or plan to relocate before starting work (required)



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