Senior Practice Coordinator

5 months ago

Sheffield, United Kingdom Primary Care Sheffield Full time

Main Duties and Responsibilities Provide operational leadership for a PCS Group Triage Team, to assist service users with access to appropriate health care and holistic support. Manage and coordinate the administrative processes of registering new patients (in Anima) Create strong links and working relationships with local voluntary and community sector organisations to enable patients to access services. Manage IT delivery in hub by adding rotas to systems, reporting faults etc.. (liaising with IT support, clinicians ,Managers etc..) Support patients through their practice journey.

Lead the practice team to meet the needs of patients, line managing specific staff such at the Reception Team Leader as required. Manage clinical and non-clinical rotas to ensure an adequate level of staffing for planned and surge demand. Work on the reception desk when required to provide leadership to the team and support patients in challenging situations to provide solutions. Provide training to the team to ensure patients are navigated through the practice correctly.

Analise, interpret and accurately report service activity both internally and externally. Continually assess the effectiveness of processes and procedures reporting back to Support Manager. Reviewing, prioritising and redistributing work where appropriate. Deputising for the Support Manager when required.

Monitor progress and chase against identified actions that are required, following on from meetings and delegated duties. Promote effective communication, team working and opportunities for sharing best practice within the team. To provide high level, professional and confidential administrative support as part of an administrative team. Work with the Support Manager to develop, innovate and make efficient standard ways of working.

Continually assess the effectiveness of processes and procedures reporting back to Support Manager. Offer directional support to the administration team ensuring that administration, facilities and reception work together to provide a high quality service. Monitor work steams for high quality workflow and productivity of direct reports, and adherence to agreed ways of working, providing appropriate management information as required Provide administrative support as required to the senior team where appropriate monitoring work list and tasks to ensure all work is completed in a timely manner. Identify training and development areas, sourcing training solutions and working with the Support Manager to deliver.

Provide administrative support as required, to internal meetings and other formal meetings in the form of notes and/or action points. Escalate / direct specific issues to key individuals within the wider PCS team as required, using knowledge of roles and responsibilities within the members of the services. Assist in managing processes by providing information and analysis as appropriate. This job description should not be regarded as definitive.

It is intended to provide the post-holder with a broad outline of their function. The post-holder may be required to undertake any other duties reasonably falling within the grade of this post. General Responsibilities When required, act flexibly within your role, which may include extended working days and working on alternate sites. This will be in consultation with your line manager and PCS policies.

The post holder will be managed by the Support Manager but will be expected to act independently exercising sound judgement to support others in the team. The post holder will act autonomously in areas of work seeking advice when necessary. The post holder will have regular 1:1s with line mangers to support ongoing development and review performance. Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, reporting potential risks identified.

**Communication**: The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members. Communicate effectively with patients and carers. Recognise peoples needs for alternative methods of communication and respond accordingly. As an employee of PCS, you will be committed to the organisational values.

**Openness**: Ensuring transparency sharing knowledge and welcoming feedback Person Centred: Being empathic and understanding of the individual Innovative: Embracing change and inquisitive of new solutions Ambitious: Working towards the best for Sheffield and its people Empowering: Actively engaging staff, our population and partner organisations in improving the health and wellbeing of Sheffield people

  • Senior Practice Coordinator

    5 months ago

    Sheffield, United Kingdom Primary Care Sheffield Full time

    **POST TITLE**: Senior Practice Co-ordinator PAY BAND: C £12.50 to £15.11 per hour HOURS OF WORK: 22.5 hours per week CONTRACT TYPE: Permanent LOCATION: Darnall Primary Care Centre RESPONSIBLE TO: Support Manager About us Primary Care Sheffield (PCS) is a GP-led organisation. Our shareholders are 75 GP practices in Sheffield covering around 600,000...

  • Dental Practice Coordinator

    4 weeks ago

    Sheffield, Sheffield, United Kingdom Rodericks Dental Full time

    Role OverviewTreatment CoordinatorRodericks Dental PartnersWe are seeking a skilled and dedicated Treatment Coordinator to join our team at Rodericks Dental Partners. As a key member of our practice, you will play a vital role in delivering exceptional patient experiences and ensuring the smooth operation of our treatment processes.Key...

  • Patient Care Coordinator

    6 months ago

    Sheffield, United Kingdom Chapelgreen Practice Full time

    **JOB DESCRIPTION JOB TITLE**: Patient Care Coordinator RESPONSIBLE TO: Practice Manager/Operations Manager MAIN PURPOSE OF JOB: To provide a point of contact for patients and act as a focal point for communication between, patients, Doctors and other medical staff. To provide high quality reception services to the patients, Doctors and staff at the surgery...

  • Dental Practice Coordinator

    4 weeks ago

    Sheffield, Sheffield, United Kingdom Rodericks Dental Full time

    Role OverviewRodericks Dental Partners is committed to delivering exceptional patient experiences through quality dentistry. As a Treatment Coordinator, you will play a vital role in embedding an excellent patient journey into your practice.Key Responsibilities:Deliver the best patient journey, managing the end-to-end treatment process from enquiry through...

  • Dental Practice Coordinator

    3 weeks ago

    Sheffield, Sheffield, United Kingdom Rodericks Dental Full time

    About the RoleWe are looking for a highly motivated and experienced Treatment Coordinator to join our team at Rodericks Dental Partners.As a Treatment Coordinator, you will play a key role in delivering an exceptional patient journey, managing the end-to-end treatment process from enquiry through to completion.Key ResponsibilitiesDeliver a seamless patient...

  • Care Coordinator

    1 month ago

    Sheffield, Sheffield, United Kingdom Green Cross Group Practice Full time

    About the RoleThe Care Coordinator will play a vital role in our Personalised Care Team, working closely with doctors and other healthcare professionals to manage a group of patients and ensure they receive the right care and support as their needs change.Key ResponsibilitiesFacilitate and ensure the effective delivery of patient-centred, personalised health...

  • Practice Business Manager

    1 month ago

    Sheffield, Sheffield, United Kingdom Primary Care Management Solutions Ltd Full time

    Job SummaryChapelgreen Surgery is a dynamic and forward-thinking NHS GP practice seeking an experienced Practice Business Manager to support the practice partners and provide managerial leadership to the wider practice team.Main ResponsibilitiesManage and coordinate all aspects of practice functionalityMotivate and manage staffOptimise efficiency and...

  • Care Coordinator

    3 months ago

    Sheffield, United Kingdom Green Cross Group Practice Full time

    Job summary The CareCoordinator role is an important and evolving job within the SAPA5 Primary CareNetwork (PCN). It involves working closely with doctors and other healthcareprofessionals to manage a group of patients, ensuring they and their carersreceive the right care and support as their needs change. Care Coordinatorsfocus on providing...

  • Medical Office Coordinator

    2 weeks ago

    Sheffield, Sheffield, United Kingdom Carterknowle & Dore Medical Practice Full time

    We are seeking a skilled Medical Office Coordinator to join our team at Carterknowle & Dore Medical Practice. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our medical professionals.Main Responsibilities:Offer care navigation to patients, including appointment booking and...

  • Care Coordinator

    3 weeks ago

    Sheffield, Sheffield, United Kingdom Green Cross Group Practice Full time

    Job SummaryThe Green Cross Group Practice is seeking a skilled Care Coordinator to join our team. In this role, you will work closely with doctors and other healthcare professionals to manage a group of patients, ensuring they receive the right care and support as their needs change.Main ResponsibilitiesAs a Care Coordinator, you will:Facilitate and ensure...

  • Medical Office Coordinator

    4 weeks ago

    Sheffield, Sheffield, United Kingdom Carterknowle & Dore Medical Practice Full time

    About the RoleWe are seeking a skilled and compassionate Medical Office Coordinator to join our team at Carterknowle & Dore Medical Practice. As a key member of our reception and care navigation team, you will play a vital role in providing exceptional patient care and administrative support.Key ResponsibilitiesOffer care navigation to patients, ensuring...

  • Dental Practice Coordinator

    4 weeks ago

    Sheffield, Sheffield, United Kingdom Rodericks Dental Full time

    Role OverviewRodericks Dental Partners is committed to delivering exceptional patient care through quality dentistry. As a Treatment Coordinator, you will play a vital role in ensuring our patients receive the best possible experience.Key Responsibilities:Manage the end-to-end treatment process from enquiry through to completionProvide support throughout the...

  • Care Coordinator

    4 weeks ago

    Sheffield, Sheffield, United Kingdom Green Cross Group Practice Full time

    About the RoleThe Care Coordinator will play a vital part in our team, working closely with doctors and other healthcare professionals to manage a group of patients, ensuring they and their carers receive the right care and support as their needs change.Main ResponsibilitiesOur Care Coordinator will focus on providing personalised care based on local needs...

  • Dental Practice Coordinator

    2 weeks ago

    Sheffield, Sheffield, United Kingdom Rodericks Dental Full time

    Role DescriptionTreatment CoordinatorRodericks Dental PartnersThe ideal candidate will have a Dental Nurse qualification and be passionate about delivering an excellent patient journey.We are committed to improving lives through quality dentistry – together. We do this by ensuring we reward you financially and personally as you develop your career.Tiered...

  • Care Coordinator

    4 weeks ago

    Sheffield, Sheffield, United Kingdom Green Cross Group Practice Full time

    About the RoleThe Care Coordinator will work closely with doctors and other healthcare professionals to manage a group of patients, ensuring they and their carers receive the right care and support as their needs change.Main ResponsibilitiesFacilitate and ensure the effective delivery of patient-centred, personalised health and social care plans for...

  • Practice Business Manager

    4 weeks ago

    Sheffield, Sheffield, United Kingdom Primary Care Management Solutions Ltd Full time

    Job SummaryPrimary Care Management Solutions Ltd is seeking an experienced Practice Business Manager to support the practice partners and provide managerial leadership to the wider practice team.This is a new role to the practice that has resulted following a reorganisation within the management structure due to the retirement of the current manager.This is...

  • Practice Business Manager

    3 months ago

    Sheffield, United Kingdom Primary Care Management Solutions Ltd Full time

    Job summary Chapelgreen Surgery is a dynamic, forward thinking and friendly NHS GP practice that is seeking an experienced Practice Business Manager to support the practice partners and provide managerial leadership to the wider practice team. This is a new role to the practice that has resulted following a reorganisation within the management...

  • Medical Office Coordinator

    4 weeks ago

    Sheffield, Sheffield, United Kingdom Carterknowle & Dore Medical Practice Full time

    About the RoleWe are seeking a highly organized and communicative Medical Office Coordinator to join our team at Carterknowle & Dore Medical Practice. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Key ResponsibilitiesOffer care navigation to...

  • Medical Receptionist and Care Coordinator

    4 weeks ago

    Sheffield, Sheffield, United Kingdom Carterknowle & Dore Medical Practice Full time

    Job SummaryWe are seeking a highly motivated and adaptable individual to join our Reception & Care Navigation team. As a Medical Receptionist and Care Coordinator, you will be responsible for providing exceptional patient care and support, working closely with our Admin and healthcare team.Main DutiesThe role involves daily face-to-face and telephone contact...

  • Medical Receptionist and Care Coordinator

    4 weeks ago

    Sheffield, Sheffield, United Kingdom Carterknowle & Dore Medical Practice Full time

    Job SummaryWe are seeking a highly organized and compassionate individual to join our Reception & Care Navigation team as a Medical Receptionist and Care Coordinator. This role involves daily face-to-face and telephone contact with patients, supporting and liaising with our Admin and healthcare team.Main DutiesThe successful candidate will be trained...