Senior Practice Coordinator
5 months ago
Main Duties and Responsibilities Provide operational leadership for a PCS Group Triage Team, to assist service users with access to appropriate health care and holistic support. Manage and coordinate the administrative processes of registering new patients (in Anima) Create strong links and working relationships with local voluntary and community sector organisations to enable patients to access services. Manage IT delivery in hub by adding rotas to systems, reporting faults etc.. (liaising with IT support, clinicians ,Managers etc..) Support patients through their practice journey.
Lead the practice team to meet the needs of patients, line managing specific staff such at the Reception Team Leader as required. Manage clinical and non-clinical rotas to ensure an adequate level of staffing for planned and surge demand. Work on the reception desk when required to provide leadership to the team and support patients in challenging situations to provide solutions. Provide training to the team to ensure patients are navigated through the practice correctly.
Analise, interpret and accurately report service activity both internally and externally. Continually assess the effectiveness of processes and procedures reporting back to Support Manager. Reviewing, prioritising and redistributing work where appropriate. Deputising for the Support Manager when required.
Monitor progress and chase against identified actions that are required, following on from meetings and delegated duties. Promote effective communication, team working and opportunities for sharing best practice within the team. To provide high level, professional and confidential administrative support as part of an administrative team. Work with the Support Manager to develop, innovate and make efficient standard ways of working.
Continually assess the effectiveness of processes and procedures reporting back to Support Manager. Offer directional support to the administration team ensuring that administration, facilities and reception work together to provide a high quality service. Monitor work steams for high quality workflow and productivity of direct reports, and adherence to agreed ways of working, providing appropriate management information as required Provide administrative support as required to the senior team where appropriate monitoring work list and tasks to ensure all work is completed in a timely manner. Identify training and development areas, sourcing training solutions and working with the Support Manager to deliver.
Provide administrative support as required, to internal meetings and other formal meetings in the form of notes and/or action points. Escalate / direct specific issues to key individuals within the wider PCS team as required, using knowledge of roles and responsibilities within the members of the services. Assist in managing processes by providing information and analysis as appropriate. This job description should not be regarded as definitive.
It is intended to provide the post-holder with a broad outline of their function. The post-holder may be required to undertake any other duties reasonably falling within the grade of this post. General Responsibilities When required, act flexibly within your role, which may include extended working days and working on alternate sites. This will be in consultation with your line manager and PCS policies.
The post holder will be managed by the Support Manager but will be expected to act independently exercising sound judgement to support others in the team. The post holder will act autonomously in areas of work seeking advice when necessary. The post holder will have regular 1:1s with line mangers to support ongoing development and review performance. Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, reporting potential risks identified.
**Communication**: The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members. Communicate effectively with patients and carers. Recognise peoples needs for alternative methods of communication and respond accordingly. As an employee of PCS, you will be committed to the organisational values.
**Openness**: Ensuring transparency sharing knowledge and welcoming feedback Person Centred: Being empathic and understanding of the individual Innovative: Embracing change and inquisitive of new solutions Ambitious: Working towards the best for Sheffield and its people Empowering: Actively engaging staff, our population and partner organisations in improving the health and wellbeing of Sheffield people
-
Senior Practice Coordinator
4 months ago
Sheffield, United Kingdom Primary Care Sheffield Full time**POST TITLE**: Senior Practice Co-ordinator PAY BAND: C £12.50 to £15.11 per hour HOURS OF WORK: 22.5 hours per week CONTRACT TYPE: Permanent LOCATION: Darnall Primary Care Centre RESPONSIBLE TO: Support Manager About us Primary Care Sheffield (PCS) is a GP-led organisation. Our shareholders are 75 GP practices in Sheffield covering around 600,000...
-
Care Coordinator
3 weeks ago
Sheffield, Sheffield, United Kingdom Green Cross Group Practice Full timeAbout the RoleWe are seeking a highly skilled and compassionate Care Coordinator to join our team at Green Cross Group Practice. As a Care Coordinator, you will play a vital role in providing personalised care to patients with complex needs, ensuring they receive the right care and support at the right time.Key ResponsibilitiesFacilitate and coordinate...
-
Care Coordinator
3 weeks ago
Sheffield, Sheffield, United Kingdom Green Cross Group Practice Full timeAbout the RoleWe are seeking a highly skilled and compassionate Care Coordinator to join our team at Green Cross Group Practice. As a Care Coordinator, you will play a vital role in providing personalised care to patients with complex needs, ensuring they receive the right care and support at the right time.Key ResponsibilitiesFacilitate and coordinate...
-
Care Coordinator
4 weeks ago
Sheffield, Sheffield, United Kingdom Green Cross Group Practice Full timeAbout the RoleWe are seeking a highly skilled and compassionate Care Coordinator to join our team at Green Cross Group Practice. As a Care Coordinator, you will play a vital role in providing personalised care to patients with complex needs, ensuring they receive the right care and support at the right time.Key ResponsibilitiesFacilitate and coordinate...
-
Care Coordinator
4 weeks ago
Sheffield, Sheffield, United Kingdom Green Cross Group Practice Full timeAbout the RoleWe are seeking a highly skilled and compassionate Care Coordinator to join our team at Green Cross Group Practice. As a Care Coordinator, you will play a vital role in providing personalised care to patients with complex needs, ensuring they receive the right care and support at the right time.Key ResponsibilitiesFacilitate and coordinate...
-
Dental Practice Coordinator
4 weeks ago
Sheffield, Sheffield, United Kingdom Rodericks Dental Full timeRole OverviewRodericks Dental Partners is seeking a skilled Treatment Coordinator to join our team in Sheffield. As a key member of our practice, you will play a vital role in delivering exceptional patient experiences and ensuring the smooth operation of our dental services.Key ResponsibilitiesManage the end-to-end treatment process, from initial enquiry to...
-
Dental Practice Coordinator
7 days ago
Sheffield, Sheffield, United Kingdom Rodericks Dental Full timeRole OverviewTreatment CoordinatorRodericks Dental PartnersWe are seeking a skilled and dedicated Treatment Coordinator to join our team at Rodericks Dental Partners. As a key member of our practice, you will play a vital role in delivering exceptional patient experiences and ensuring the smooth operation of our treatment processes.Key...
-
Dental Practice Coordinator
4 weeks ago
Sheffield, Sheffield, United Kingdom Rodericks Dental Full timeRole OverviewRodericks Dental Partners is seeking a skilled Treatment Coordinator to join our team in Sheffield. As a key member of our practice, you will play a vital role in delivering exceptional patient experiences and ensuring the smooth operation of our dental services.Key ResponsibilitiesManage the end-to-end treatment process, from initial enquiry to...
-
Care Coordinator
3 weeks ago
Sheffield, Sheffield, United Kingdom Green Cross Group Practice Full timeAbout the RoleWe are seeking a highly skilled and compassionate Care Coordinator to join our team at Green Cross Group Practice. As a Care Coordinator, you will play a vital role in providing personalised care to patients with complex needs, ensuring they receive the right care and support at the right time.Key ResponsibilitiesFacilitate and ensure the...
-
Care Coordinator
3 weeks ago
Sheffield, Sheffield, United Kingdom Green Cross Group Practice Full timeAbout the RoleWe are seeking a highly skilled and compassionate Care Coordinator to join our team at Green Cross Group Practice. As a Care Coordinator, you will play a vital role in providing personalised care to patients with complex needs, ensuring they receive the right care and support at the right time.Key ResponsibilitiesFacilitate and ensure the...
-
Dental Practice Coordinator
4 weeks ago
Sheffield, Sheffield, United Kingdom Rodericks Dental Full timeRole OverviewRodericks Dental Partners is seeking a skilled Treatment Coordinator to join our team in Sheffield. As a key member of our practice, you will play a vital role in delivering exceptional patient experiences and ensuring the smooth operation of our dental services.Key Responsibilities:Manage the end-to-end treatment process, from initial enquiry...
-
Dental Practice Coordinator
4 weeks ago
Sheffield, Sheffield, United Kingdom Rodericks Dental Full timeRole OverviewRodericks Dental Partners is seeking a skilled Treatment Coordinator to join our team in Sheffield. As a key member of our practice, you will play a vital role in delivering exceptional patient experiences and ensuring the smooth operation of our dental services.Key Responsibilities:Manage the end-to-end treatment process, from initial enquiry...
-
Dental Practice Coordinator
2 weeks ago
Sheffield, Sheffield, United Kingdom Rodericks Dental Full timeRole OverviewRodericks Dental Partners is seeking a skilled Treatment Coordinator to join our team in Sheffield. As a key member of our practice, you will play a vital role in delivering exceptional patient experiences and ensuring the smooth operation of our dental services.Key Responsibilities:Manage patient journeys from initial enquiry to treatment...
-
Dental Practice Coordinator
2 weeks ago
Sheffield, Sheffield, United Kingdom Rodericks Dental Full timeRole OverviewRodericks Dental Partners is seeking a skilled Treatment Coordinator to join our team in Sheffield. As a key member of our practice, you will play a vital role in delivering exceptional patient experiences and ensuring the smooth operation of our dental services.Key Responsibilities:Manage patient journeys from initial enquiry to treatment...
-
Dental Practice Coordinator
3 weeks ago
Sheffield, Sheffield, United Kingdom Rodericks Dental Full timeRole OverviewRodericks Dental Partners is seeking a skilled Treatment Coordinator to join our team in Sheffield. As a key member of our practice, you will play a vital role in delivering exceptional patient experiences and ensuring the smooth operation of our dental services.Key Responsibilities:Manage patient journeys from initial enquiry to treatment...
-
Dental Practice Coordinator
3 weeks ago
Sheffield, Sheffield, United Kingdom Rodericks Dental Full timeRole OverviewRodericks Dental Partners is seeking a skilled Treatment Coordinator to join our team in Sheffield. As a key member of our practice, you will play a vital role in delivering exceptional patient experiences and ensuring the smooth operation of our dental services.Key Responsibilities:Manage patient journeys from initial enquiry to treatment...
-
Dental Practice Coordinator
1 month ago
Sheffield, Sheffield, United Kingdom Rodericks Dental Full timeRole OverviewRodericks Dental Partners is seeking a skilled Treatment Coordinator to join our team in Sheffield. As a key member of our practice, you will play a vital role in delivering exceptional patient experiences and ensuring the smooth operation of our dental services.Key Responsibilities:Manage patient journeys from initial enquiry to treatment...
-
Dental Practice Coordinator
1 month ago
Sheffield, Sheffield, United Kingdom Rodericks Dental Full timeRole OverviewRodericks Dental Partners is seeking a skilled Treatment Coordinator to join our team in Sheffield. As a key member of our practice, you will play a vital role in delivering exceptional patient experiences and ensuring the smooth operation of our dental services.Key Responsibilities:Manage patient journeys from initial enquiry to treatment...
-
Patient Care Coordinator
5 months ago
Sheffield, United Kingdom Chapelgreen Practice Full time**JOB DESCRIPTION JOB TITLE**: Patient Care Coordinator RESPONSIBLE TO: Practice Manager/Operations Manager MAIN PURPOSE OF JOB: To provide a point of contact for patients and act as a focal point for communication between, patients, Doctors and other medical staff. To provide high quality reception services to the patients, Doctors and staff at the surgery...
-
Dental Practice Coordinator
4 weeks ago
Sheffield, Sheffield, United Kingdom Rodericks Dental Full timeRole OverviewRodericks Dental Partners is seeking a skilled Treatment Coordinator to join our team in Sheffield. As a key member of our practice, you will play a vital role in delivering exceptional patient experiences and ensuring the smooth operation of our dental services.Key ResponsibilitiesManage patient journeys from initial enquiry to treatment...
