Internal Sales

2 weeks ago

Midsomer Norton, United Kingdom Career-minded People Full time

Internal Sales
We are looking for ambitious internal sales professionals with previous electrical wholesale or similar electrical distribution sector experience and be able to develop and satisfy the customers' requirements quickly and efficiently.
You will also act as a liaison between our external sales staff, our customers and the internal operations in order to provide exceptional customer service.

Your busy day will include

Extensive and high levels of customer service
- Handling enquiries and advising on product lines.
- Preparing customer quotations
- Updating customer terms
- Progressing orders - promoting special deals
- Proactive upselling on trade counter
Placing orders with suppliers
chasing purchase orders
- Cancelling picking notes and sales registers
- raising and chasing credit notes/debit notes
- Use of computer system including
quotations, enquiries, picking notes, back orders
Skills Required
Strong communication skills (written and oral)
Computer literate (inc Microsoft Office)
Efficient
Coping with pressures and setbacks
Personal Qualities Required
A hard working polite team player.
A self-motivated person who understands the importance of getting the job done and/or responding to the customer as promised, and on time.
Should be punctual, well presented and like to operate in a clean and tidy manner.
Positive with a friendly "can do" attitude.
Real ambition and a desire to succeed would be beneficial as the role offers excellent opportunities to progress in the future.
Generous bonus based on profitability of branch.
Required skills
- trade counter, customer service, retail, electrical wholesale
- Telesales, internal sales, lighting, trade counter

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